cocopop3011

Interesting: let me check!

@donaghgaI have just spoken to the team. Please submit a complaint and include all the information you have posted here including any emails you have from the casino. Our team will review it and hopefully we will come to a resolution. Please make sure you say that the casino is not responding.

It's that time of year again! Annual AskGamblers Casino Complaint Service Report for 2022 Out of interest, how many of you have ever used the AGCCS? I have, very many years ago though, for Guts Casino I believe. Refused a withdrawal because they wanted verification of a card I no longer had,

I have just checked the casino terms and conditions and if states that all documents must be sent by email, I’m not sure there is anything our AGCCS can do to be honest. But I can check for you if you like? BUT if they are still non responsive to your emails, you can definitely open a complaint for this. However - since they are not replying by email, I can see they are available to contact on Facebook or Twitter, have you tried to communicate with them this way? And just in a side note. I would never chose a casino that does not have live chat, well 24/7 live chat as a personal preference, so that’s something you can watch out for in the future. First let’s try and sort this for you.

What was your most recent email to the casino? If the casino are not responding you can use the AGCCS. However, I’m regards to your documents, if this is the only way to send them there is very little we can do to change that.

Keep us posted of the withdrawal and good luck.

@Blackjax Change of plan again This is now open to new members too! Prizes are wager free and credited automatically.

@Blackjax Unfortunately, it looks like this one has been set up only for existing members. Thanks for bringing it to my attention I am still awaiting confirmation on the wagering.,

Sounds like they are stalling, Why was Neteller removed?

Great idea for a topic! Thank you.

On this case this morning, I will let you know when they reply for both questions.

Hello and welcome to the forum. I have sent documents by email many times and it has always been safe. Can you please confirm which email address you are using? Unfortunately, not all casinos have a Document Uploader. Do they have the option to upload documents through their live chat?

Hello and welcome to the forum. I don't see Interbet Casino in our directory, which license do they have?

Okay that’s strange. I’ll check it out thanks for letting me know. I’ll update you Monday.

Join Us at PlaYouWin Casino for an Exclusive €2,000 Slot Tournament If you love our tournament-style contests, we have another one! Play selected online slots between 24 March - 7 April Good luck! EDIT - To confirm this is now open to New and existing players.

I think he means he’s just confirming receipt of the Jan payment.

Great news. Thanks for letting me know.

I’ll check when I’m home. Although I’m shocked! Maybe I was not clear enough in my replies to him. And if it is him, maybe this is why he was banned from the previous forum.

Oh lord..............

@BlackjaxI think it’s a good idea if we starting making a list of all the people we can involved too. Sometimes my memory fails me

Hello and welcome to the forum. If you need to vote for the casino please make sure to visit their review page, as posting here alone won't count.

Oooooh interesting! Maybe they have upped their game! How often are you still doing these? Nice to see you posting in here again.

Hello and welcome to the forum. Obviously, something happened before you came here for you to make this post, but this is the first time I am seeing you. Could you maybe explain why you have come to this decision that you can't trust us? If you can explain a bit more, maybe I can help.

So, we have another fan of the game then?

I’m not quite ready with the plans yet. I need all February payments to be be received, so please keep me posted once you have them. But the great news is that we do have contests. They will be different, and we won’t particularly be commenting on screenshots only. We are opening up our contests to more people to enter, without requiring screenshots every time.