New account plus first decent cashout usually means paperwork before money, which is annoying but pretty normal. I’d get every document ready now rather than waiting for them to drip-feed requests. The bit that would make me uneasy isn’t a day-one delay, it’s if they go quiet or keep moving the goalposts with KYC. Also worth double-checking whether a bonus was involved, just so there isn’t a withdrawal cap or stake-limit surprise hiding in the small print.