Thank you, yes I’m going to make a new complaint with all the screenshots and all but im going to blur the sensitive information like IDs.
The thing is that my mother don’t have s bankaccount in germany and so i can’t send them it, I already send the Thai Bank account of hers and they didn’t accept it. They want my stepdads documents because he gave my mother the money in cash. I will try my luck. Thank you
Yes, just got the email back..now they want Bank Statements and Identification Document of my Stepfather.. since he was the one who gave my Mother the Money...
That's just ridiculous, because we are not even close or whatever. I'm going to make a complaint..frustrating.. should I send them Bank Statements also from my dead Grandma?..
Thank you for your reply
Exactly that’s the problem yes in the last E-mail I explained everything .. i still haven’t got a reply back from crazeplay casino but I’m going to send them a declaration form of my mother after they reply back.
Hey, thank you for your answer
i have been exchanging emails since the 8th January now with Crazeplay Casino.. but still not fully successful verified yet..
And yes they asked a lot of verification documents..