Resolved

[Heynow]

Done 

[pinnit2015]

Feel like we've circled this drain a number of times. I'll keep it short. These topics have mentally exhausted me. 

Should you? No comment other than 'wish i could claim back my Bonanza related deposits'

Will you? Possibly.

WHG are on Gamstop?  Gamstop uses 5 data points: Forename, Surname, DOB, Postcode, Email (why email i dunno). If 4 match, a response should be sent to the casino prohibiting  you from logging in. 

Were your details the same? Did you alter them or not let Gamstop know of any changes? If yes, forget about it. 

If your details were the same then you'd need to see where the failure lies - GS or the casino. IF the casino received a negative response from GS - then they are not at fault and again, forget about it.

Put a Subject Access Request into the casino - they are obligated to give you details about 'automated decisions'

If the fault is with the casino (and they don't need to request documents to determine your SE) then you're in no-mans land. ADR's won't touch it, UKGC don't deal with complaints so all you can do is raise a complaint with the casino, cite the GC in and hope for the best. The UKGC may be more interested if the issue is with GS. 

GS isn't fit for purpose IMO but it's a tool - very little they can do when players deliberately seek out Non registered casinos. 

[cocopop3011]

@Heynow Any update on the return of your deposits?