Jump to content
icon Ag awards
icon
Notifications
Login
  • Member Statistics

    166550
    Total Members
    273566
    Most Online
    cuteanyavino
    Newest Member
    cuteanyavino
    Joined
  • Recently Browsing   0 members

    • No registered users viewing this page.

Recommended Posts

Feel like we've circled this drain a number of times. I'll keep it short. These topics have mentally exhausted me. 

Should you? No comment other than 'wish i could claim back my Bonanza related deposits'

Will you? Possibly.

WHG are on Gamstop?  Gamstop uses 5 data points: Forename, Surname, DOB, Postcode, Email (why email i dunno). If 4 match, a response should be sent to the casino prohibiting  you from logging in. 

Were your details the same? Did you alter them or not let Gamstop know of any changes? If yes, forget about it. 

If your details were the same then you'd need to see where the failure lies - GS or the casino. IF the casino received a negative response from GS - then they are not at fault and again, forget about it.

Put a Subject Access Request into the casino - they are obligated to give you details about 'automated decisions'

If the fault is with the casino (and they don't need to request documents to determine your SE) then you're in no-mans land. ADR's won't touch it, UKGC don't deal with complaints so all you can do is raise a complaint with the casino, cite the GC in and hope for the best. The UKGC may be more interested if the issue is with GS. 

GS isn't fit for purpose IMO but it's a tool - very little they can do when players deliberately seek out Non registered casinos. 

Link to comment
Share on other sites

  • 2 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
  • Create New...