Amcada83 Posted May 28, 2019 Share Posted May 28, 2019 (edited) So I have had an issue. I have an approved withdrawal on its way. It was approved on Friday and 24hrs later I was required to send verification, of which I did. All my documents are accepted except my passport as its past its expiry although I explained I was in the middle of changing over my documents, so my account is on hold. I asked if my withdrawal would be interrupted due to my account being frozen as my winnings are what I'm funding my new ID with. I was told the payment department should not stop my payout as it was already approved before the request for documents. Has anyone ever had issues with an already approved withdrawal being stopped ?? And if not is it possible for a casino to do this?? Or am I being paranoid?? Edited May 28, 2019 by cocopop3011 Title edited Quote Link to comment Share on other sites More sharing options...
TheAverageGuy Posted May 29, 2019 Share Posted May 29, 2019 In theory if it was already approved and the payout processed, then one should not affect the other. Being a weekend payout, it would depend on the casino and how on the ball they are about processing payments. Time will tell in the end ValDes 1 Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted May 29, 2019 Share Posted May 29, 2019 I am still wondering why approving a withdrawal and then requesting for documents? How far apart did this happened? As Average Guy stated - time will tell. @Amcada83 - Do you mind telling which casino it is? Welcome to AskGamblers though. Quote Link to comment Share on other sites More sharing options...
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