Won big on Keno but there's a withdrawal limit

[Feeshmon]

Hello everyone I’m very happy and can’t believe I won 1500$ plus on keno. I just realized the the withdrawal limit is 200:( is there anything I can do. Can I complain. Please help! I have been a supporter of Mandarin Palace for over a year now 

[Afi4wins]

Hello Feeshmon, welcome to Askgamblers forum. 

Well, I guess newbies at gambling always have thousands of things to learn as they go on, and reading the rules is one of them - in fact, it is the MOST IMPORTANT thing to do first before playing at any casino, and you have just come to one of the stumbling blocks.

A rule is a rule...a breach is a breach...a limit is a limit...casinos would stick to that like a leech...simply because their business depends on that. If the max withdrawal is stated as $200, I'm afraid there is nothing else that anyone can do, or help to waive that limit. Only the casino management can waive it, if they want to, but don't count on it.

[pinnit2015]

Yep - two hundreds your lot: you can complain but it's not going to do any good.

If you're a long term customer you may find they turn a blind eye but that's their choice.

[cocopop3011]

I think you've already been given your answer. Out of curiosty have you now discussed this with the casino? If so, what was the outcome?