Tony Bet - Manually processing first deposit

[Piper89]

Does anyone have any experience with these guys?

I opened an account during the week and was about to despoit when I noticed another tab "Additional info" so it transpires that on your first despoit they process manually and can take up to 24 hours.

This was enough for me to log out when I deposit I want to play and not wait .

This I'm afraid is madness and just to add there was no mention of this on AG review

[Afi4wins]

Hey mate...I am restricted at TonyBet Casino although it doesn't say so in the casino review. I had actually signed up at TonyBet earlier in the year, tried to make deposit, but a message then popped up saying I'm restricted from playing with real money, so I had the account closed.

 

Anyhow, I didn't see that manual processing bit though...that's absolutely ridiculous in this age of modern computerisation! 

[Afi4wins]

Correction - I just had a look back at my review on TonyBet Casino - I closed the account back in June 2017, simply because Neteller was restricted for me, which didn't make any sense at all, because Skrill could be used.

 

I don't know if Neteller is available now, as the casino rep promised to look into that issue, which he thinks was an error too, but it doesn't make any difference to me now anyway. That account shall remain closed for me.

 

I don't think that manual processing bit was in play back then last year, because I didn't say anything on that in my review, so perhaps it's something new? 

[cocopop3011]

Does anyone have any experience with these guys?

I opened an account during the week and was about to despoit when I noticed another tab "Additional info" so it transpires that on your first despoit they process manually and can take up to 24 hours.

This was enough for me to log out when I deposit I want to play and not wait .

This I'm afraid is madness and just to add there was no mention of this on AG review

 

Hmm...well it wouldn't be mentioned in our official review as we don't go through the actual depositing process. Have you asked support about it? To be honest I've never heard of anything like it and can't even see how they could process it manually? Doesn't really make a lot of sense?

[Piper89]

Hmm...well it wouldn't be mentioned in our official review as we don't go through the actual depositing process. Have you asked support about it? To be honest I've never heard of anything like it and can't even see how they could process it manually? Doesn't really make a lot of sense?

Well since I'm sitting here dying from the effects of 2 bottles of red with nothing better to do I took your advice and went on to live chat .

Which turned out not to be live chat but they did email back in 20 mins

So they do indeed manually process first despoits for anti money laundering checks and can take up to 24 hours on top of 72 hours to KYC

I'm afraid that's taking the biscuit

[pinnit2015]

We're always complaining the AML checks take place at withdrawal, so this is a first   What do they do when they find out your're the international superstar of money laundering? Send your money back via cheque?

 

Providing your not a high value deal (15k plus) their checks should be proportionate and i'm still unclear as to why KYC, at this level, should take anymore than 15 minutes (instant if you use some of the tools at their disposal for CIPAS etc comparisons). Even an electoral check would suffice (if on)

 

Now it's not just the withdrawals that are pending but the deposits and the KYC 

[cocopop3011]

Well since I'm sitting here dying from the effects of 2 bottles of red with nothing better to do I took your advice and went on to live chat .

Which turned out not to be live chat but they did email back in 20 mins

So they do indeed manually process first despoits for anti money laundering checks and can take up to 24 hours on top of 72 hours to KYC

I'm afraid that's taking the biscuit

 

Wow! Well, I'm not entirely sure what I think about that. That's a long time to have to wait to even play, I don't think it would put me off entirely knowing I was fully verified before I play but I'd definitly have to give it a think first!

[pinnit2015]

No sign of Piper. He must be doing a twenty year stretch on the back of his 20 quid money laundering crime. Sat in his cell scrawling ‘I hate Tony’

 

Hope the prison grubs good bud and you’ve learned how to make a shiv out of a toothbrush ;-)

[Piper89]

Pipers here

[pinnit2015]

Being a Crook with a Casino is merely evening out the playing field ;-)