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Posted

Hiya all

 

I ve been playing with slotsmilllion nearly a year and my account fully verified.Yesterday (Friday morning) i request small amount withdrawal £150 and then I received an email asking selfie with my ID. I said hang on a min my account fully verified and its not first withdrawal been told this is a new rule for everyone who makes withdrawal. Anyway I sent requested selfie in a 10 mins received a phone call all validated and been told money gonna send same day. Afternoon like 5 pm connect to live chat to ask whats happened my withdrawal and been hold 25 mins just told to be finance team gone ask monday!!

 

Is this normal practice for this casino? Anyone send them selfie with the ID?

 

Cheers and good luck people.

Posted

Hello buyuksir and welcome to Askgamblers.

 

Of lately seems like withdrawals are not processed on weekends by slotsmillion anymore, withdrawal times are different, from a few hours up to 2 days. Not really sure whats going on there.

 

I only once received that verification of Selfie with ID in hand by iGame casino, but thats the day I decided to stop playing there.

Posted

Nothing can ever beat the selfie requirement that I got from Roy Richie Casino!

 

'The selfie must show you holding up your ID and the ID details must be clear and legible. On top of that, we also need to see your laptop in the background, with our email (ID request email) clearly shown on the screen.'

 

What? They think I'm hubble telescope or what?  <_<

 

That account got closed immediately!  :p

Posted

God Afi you don’t do some amount of account closures! :-p

 

It’s ridiculous. There are so many better, less intrusive ways, of verifying the person. This is the stuff of Noah and his Arc.

 

I just sent the last request one of a topless Thor and they, in all seriousness, said ‘you need to be holding your passport etc’. Nope, just me and my big hammer ;-)

Posted

God Afi you don’t do some amount of account closures! :-p

 

It’s ridiculous. There are so many better, less intrusive ways, of verifying the person. This is the stuff of Noah and his Arc.

 

I just sent the last request one of a topless Thor and they, in all seriousness, said ‘you need to be holding your passport etc’. Nope, just me and my big hammer ;-)

 

Hehehe...you cannot imagine the number of accounts I have closed since January this year...but still a number more just waiting to be closed off! If there's anything that I don't like about any one casino, off it goes...no hesitation. Want my selfie? Off it goes too.   :p

 

Well, you certainly beat me to it there mate...I should be the one submitting a selfie holding a big hammer!  :D

Posted

Musta liked mine - got a 1000 bonus with no wagering right after :-p

 

And a request for more... I just assumed their KYC is really stringent ;-)

Posted

Nothing can ever beat the selfie requirement that I got from Roy Richie Casino!

 

'The selfie must show you holding up your ID and the ID details must be clear and legible. On top of that, we also need to see your laptop in the background, with our email (ID request email) clearly shown on the screen.'

 

What? They think I'm hubble telescope or what?  <_>

 

That account got closed immediately!  :p

 

Hehe!! This is still one of the funniest requests I've read to date!

Posted

Hehe!! This is still one of the funniest requests I've read to date!

 

Yep, it sure is! A very stringent move on the casino side perhaps...but literally sitting on a wall labelled 'RIDICULE'.  :p

Posted

Im awaiting the withdrawal when i got ist same time account will be closed. There is a casinos 24/7 payout inc weekend max 6 hours. No point slotsmillion or billion whatever.

Posted

This is not an uncommon thing a casino requires from you, the problem is, not everybody is able to do this. I will not be surprised in the next future they require ID verification via webcam.

Posted

This is not an uncommon thing a casino requires from you, the problem is, not everybody is able to do this. I will not be surprised in the next future they require ID verification via webcam.

 

And I would send them one of those girly webcam shows!  :p

Posted

Well, I didn't know your wardrobe was that deep matey :lol:

 

Well, that's me...ask for a silly thing, I'll give them a silly thing...whatever that may be!  :D

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