Vera John Withdrawals

[pinnit2015]

Ok, I wasn't going to post this until I was going to either stop using the casino or if the below stops

 

When i make a withdrawal i noticed that i get 'extra'. Eg. on a 100 quid withdrawal i will receive approx 103 in my account. On my statement it shows:

 

100 quid out - 100 quid in VJ account

103 quid in bank - 100 plus a 3 quid ish 'foreign purchase fee'

 

I could understand if i was 'purchasing' with a foreign currency eg. when i made a 100 quid deposit it cost me 103 quid, but it doesn't - it's 100 for 100!

 

This has meant that for the last 2 years i've basically been receiving 2.5 ish per cent on top of my withdrawals

 

I asked VJ about this and they said 'Nope, it's 100 from our account' and my bank said the same thing - so i continued as i was!

 

Has anyone else noticed this? VJ has said that they send my withdrawals in GBP.

 

It has however come to an end as i noticed my last withdrawal had no 'foreign purchase fee' top up 

 

I'm pretty sure this has been an error on RBS's side that looks like it's sadly been corrected.....Anyone else?

[Afi4wins]

I had a similar case at my favourite Asian casino last year. Every week, there's a weekly Lucky Draw and 10 players would win $50 bonus with a 3x wagering. I won it twice last year, but instead of getting $50, I got $58. I guess there must have been a glitch in their system, but has since been corrected, now it's just $50 from thereon. 

[ValDes]

Hmm, I guess the mysterious 'foreign purchase fee' depends on the exact physical location of the bank account where you actually send your deposit. Could be a situation where V&J GBP bank account is in fact located in Gibraltar or Maltese branch of an UK bank for example and then you have your bank transaction treated as an international transfer...  

[cocopop3011]

Nope never had this before or not that I've noticed anyway. I've made withdrawals here over the years too I should go back and check my statements to have a look but I'm sure I would have noticed!

[pinnit2015]

cheers... I noticed that my last one is only the amount requested so it’s come to an end! I think I must have had 500 quid extra in total for my withdrawals last year :-(

[Afi4wins]

cheers... I noticed that my last one is only the amount requested so it’s come to an end! I think I must have had 500 quid extra in total for my withdrawals last year :-(

 

Must have been the same kind of glitch as at my Asian casino. 

[bigdk88]

Have had vast amounts from this casino and never noticed anything less or fees? Definitely check it up.

[pinnit2015]

Must have been the same kind of glitch as at my Asian casino. 

Gutted it's ended - hopefully something will go wrong again

[Afi4wins]

Gutted it's ended - hopefully something will go wrong again

 

Hahaha...most probably won't happen again...not in my case anyway.