A day of mild complaints

[pinnit2015]

You ever have one of those days where everything just annoy you? 

 

Vera John - despite my card not expiring until the end of the month, they allowed me to deposit (which is fine, it's still active). Did OK in DHV. But they won't allow me to withdraw back to it. Email in - can you send your new card. Er....i don't have it yet. Ok. Bank Transfer. Can you send a full bank statement? Me - no, why do you want the entire statement, you're not getting that. Why are you allowing me to deposit from a method and then tell me i can't withdraw to? Absolutely no sense. It's now going to sit there until RBS send me out a new card. Which brings me onto..

 

RBS - asked them when will i get a new card. Told DAYS possibly before it expires. Great forward planning. Told them - just order me one now. Them - why is it lost/damaged? Me - no, I just want one that doesnae expire in 3 weeks. Them - we can't do it unless lost/stolen. Me - ok, it's damaged, i snapped it in half just there now. Can i have one?. Yes - but it may take 2-3 weeks. Who is delivering for you - carrier pigeons?

 

Casino Room - oh...a 100% bonus, they don't come often!.....wagering at 100. What the actual...your marketing folks are either severely out of touch or you're so greedy the 4% house edge just isn't enough. And don' t start on their 'bonus games' - what is this , 2007?

 

Another casino - 100 quid deposit not credited. Told to wait two days. Not an issue as it'll be sorted, but very frustrating.

 

And that's before i even go onto my claim of 'wrongful Self Exclusion' of another casino (case pending) that's proving to require a forensic investigation.

 

I think I'll just go and droll over the lovely Aya Cash in You're The Worst on Telly.

 

 

[Afi4wins]

My long list of casino names...it annoys me looking at it...so in Spring, I did Spring cleaning...and closed about half of my all casino accounts! 

 

Amongst the victims...Casumo...CasinoRoom...all GameTech casinos...all casinos that don't accept Neteller...all casinos that don't have NetEnt or Microgaming...and a few casinos that charge a deposit fee for Neteller deposits. 

 

Come Summer, I'll probably do Summer cleaning next...and get rid of another half of my list! Hahaha. 

[cocopop3011]

Hehe...I think we can all relate to these kind of days!

 

Btw I worked for RBS for 5 years when I was a bit younger

[pinnit2015]

My long list of casino names...it annoys me looking at it...so in Spring, I did Spring cleaning...and closed about half of my all casino accounts! 

 

Amongst the victims...Casumo...CasinoRoom...all GameTech casinos...all casinos that don't accept Neteller...all casinos that don't have NetEnt or Microgaming...and a few casinos that charge a deposit fee for Neteller deposits. 

 

Come Summer, I'll probably do Summer cleaning next...and get rid of another half of my list! Hahaha. 

I used to like Casumo but their marketing peeps etc have seen them go way downhill....

 

What's also annoying is that when you are genuinely annoyed and are on their chat they start that ' Heyyyyy Buddyyyy....' 

[Afi4wins]

I used to like Casumo but their marketing peeps etc have seen them go way downhill....

 

What's also annoying is that when you are genuinely annoyed and are on their chat they start that ' Heyyyyy Buddyyyy....' 

 

Well, honestly speaking, Casumo's chat hosts are very friendly guys and gals. I have nothing against them. What annoys me most is their system - loyalty is only rewarded as long as I keep depositing a certain amount each month at the casino! Nope, I no longer can afford to deposit regularly as before, I have not been getting my rewards as before either, so it's clearly the end of the road for me and Casumo. 

[pinnit2015]

Well, honestly speaking, Casumo's chat hosts are very friendly guys and gals. I have nothing against them. What annoys me most is their system - loyalty is only rewarded as long as I keep depositing a certain amount each month at the casino! Nope, I no longer can afford to deposit regularly as before, I have not been getting my rewards as before either, so it's clearly the end of the road for me and Casumo. 

I have nothing against them either but when you're concerned your withdrawals gone awol being told 'We've checked planet Odd and we can't can't see anything wrong pal', probably isn't the best form of CS IMO 

 

Pretty sure at the start they had Sunday 3 quid spins at one point? 

 

I do like their bonus system though and how cash/bonus are allocated so i will take their deposit matches that come around once every 3 years. 

[Afi4wins]

I have nothing against them either but when you're concerned your withdrawals gone awol being told 'We've checked planet Odd and we can't can't see anything wrong pal', probably isn't the best form of CS IMO 

 

Pretty sure at the start they had Sunday 3 quid spins at one point? 

 

I do like their bonus system though and how cash/bonus are allocated so i will take their deposit matches that come around once every 3 years. 

 

During the best years, I would be getting 3 and 5 Super Spins at 2.50-3.00 EUR per spin on weekends, plus 15 regular spins on Mondays/Tuesdays. These kept me playing at Casumo at least 3 times a week every week. Then everything changed - the free spins needed a deposit to get them, unlike before. After a while, I just stopped depositing to get them. No deposit, no free spins, no deposit bonuses. 

 

Yep, I really like their bonus system! You can withdraw anytime you like, and the exact withdrawable amount can be seen in the wagering indicator - how much is withdrawable cash and how much is wagering balance. If the cash amount is too little, you can play on to get a bigger cash balance, then make a withdrawal. No other casino uses this system! 

[ValDes]

Oh man...  Have such 'days' every now and then, but hey, I have a 'quick mood fixer' for the purpose!