Babe Casino

[cocopop3011]

Hello Cocopop , thanks a lot for your research and help . But im still more confused now u showed me this haha ... so if i had to resume , its a real third place and a real 8.16 notes . But then why so much bad reviews with fews stars :'(

 

The only positive things about all this is when you ask  their chat support , at least their explanation makes senses .. for the moment . So they was telling previous week ( i made my withdraw the 14 of this month ) , they experiment hipcuts and all the withdraw will be move at the end of the next week ( so this one ) .

 

When i asked again this week , they told me " at the end of this week". I asked the support to precise , they told me ''bussiness week" 

 

So i have just to wait little bit more , two days exaclty till friday and if nothings come , i will activate the AskGamblers complaint :'(

 

Yeah activate the complaint tomorrow and let's see what happens.

[Sp88ns]

Hi All , as promise , im back for giving you some news ;D and its full of surprises ... 

 

So after sending a mail later in the evening directly to the support , i got the confirmation that all the withdraws procedure will be activated before the end of this week so for the moment no real news ... 

 

So i decide to forgot about this all , and watch a good movies . Cannot found sleep tonight i guess .. and around 1 am , received some 4 mails notification on my phone ... all coming from babe Casino .. whats is that i said ?? ^^ 

 

All the first 3 mails are just multiple same mails  sayings .. my withdraw are not approved  for some obscur reasons ... Wager not done or did you supplied the correct documents ?? whats a jokes ! 

 

Then i saw the fourth mail thinking still the same again  ! but its looks differents from the the 3 firsts one so i opened it .. and its says that this time my withdraw was accepted ... but only the amount of my deposit  + bonus ... so only 80 euros received by neteller instead of 340 ! and why ?

The support defend themself by coming out from nowhere a weird terms i have never seen in my hole life in a casino , i let you read it and have your own opinion : 

 

TERM 30.1.3 , BABE CASINO BONUS TERM AND CONDITIONS ; 

 

Please note where You choose to receive Bonuses from Us, and generate winnings from such Bonuses, the maximum cash in (withdrawal) amount allowed is total of deposit + bonus

 

Seriously is this a joke ? what im gonna do with 80 euros ? what im supose to do with 240 that they send back to my account , play and loose them all ? Or making another withdraw which will take another 2 weeks .. for finally received another 80euros haha ,this is ridiculous . 

 

Want some advices from you expert guys please , what should i do ? make a complaint ? i dont think a can cause they didnt brake any rules , they just have been late .. Do i have some chance to withdraw the amount staying in my account ? 

 

Thanks for reading and all your answers !

 

Sp88ns

[Afi4wins]

Babe Casino is not the only casino that has this kind of bonus ruling - deposit+bonus max withdrawal limitation - but is certainly far worse than other casinos that have a 10x bonus or deposit amount limitation! So, like it or not, the max you can withdraw is fixed and cannot be changed.

 

However, if you deposited 30 EUR, then the bonus amount should be 90 EUR, allowing for a max withdrawal of 120 EUR. How did that 80 EUR came about? I don't get that bit...unless the bonus is only counted for a 20 EUR deposit + 60 EUR bonus?

 

Anyhow, rules are rules, no matter how they suck. You can play off that balance of 240 EUR, which usually gets burnt off upon a withdrawal claim anyway, but you certainly cannot make a second withdrawal from the same deposit + bonus! 

[TheAverageGuy]

I wouldn't put much stock in that vote

 

They went on my do not visit list when I came across a thread on another forum with over 20 people at the time all commenting on the $0 in winnings from their free spins sign up bonus... and not a single person with a win..

 

Funnily enough.. the free spins for voting for them were on the same slots ;-)

 

 

[Afi4wins]

Well, that's probably one reason why so many players voted for Babe casino...just for their free spins.

Not me of course...I didn't vote for Babe...didn't even like the casino in the first place. 

[Sp88ns]

Babe Casino is not the only casino that has this kind of bonus ruling - deposit+bonus max withdrawal limitation - but is certainly far worse than other casinos that have a 10x bonus or deposit amount limitation! So, like it or not, the max you can withdraw is fixed and cannot be changed.

 

However, if you deposited 30 EUR, then the bonus amount should be 90 EUR, allowing for a max withdrawal of 120 EUR. How did that 80 EUR came about? I don't get that bit...unless the bonus is only counted for a 20 EUR deposit + 60 EUR bonus?

 

Anyhow, rules are rules, no matter how they suck. You can play off that balance of 240 EUR, which usually gets burnt off upon a withdrawal claim anyway, but you certainly cannot make a second withdrawal from the same deposit + bonus! 

 

Yeah exactly it was 20 EUR with 300% deposit so 80 in total . 

 

You can play off that balance of 240 EUR, which usually gets burnt off upon a withdrawal claim anyway, but you certainly cannot make a second withdrawal from the same deposit + bonus!     => They didnt burnt off the 240e missing but they give it back to my account as raw cash . I sent mail for full explanation , will came back to you  

[Afi4wins]

Yeah exactly it was 20 EUR with 300% deposit so 80 in total . 

 

You can play off that balance of 240 EUR, which usually gets burnt off upon a withdrawal claim anyway, but you certainly cannot make a second withdrawal from the same deposit + bonus!     => They didnt burnt off the 240e missing but they give it back to my account as raw cash . I sent mail for full explanation , will came back to you

 

That's good news...in a way...provided that they returned the balance because you had a 10 EUR extra deposit that didn't have any restrictions! If that's the case, then that 240 EUR is cash indeed...but whether you can withdraw that or not...it entirely depends on the casino. Good luck anyway mate! 

[cocopop3011]

Yep another absolutely pathetic term! Honestly don't see why people (who have read the terms and know about it) play knowing those terms.

 

Yeah exactly it was 20 EUR with 300% deposit so 80 in total . 

 

You can play off that balance of 240 EUR, which usually gets burnt off upon a withdrawal claim anyway, but you certainly cannot make a second withdrawal from the same deposit + bonus!     => They didnt burnt off the 240e missing but they give it back to my account as raw cash . I sent mail for full explanation , will came back to you

 

Soooo....are they saying you can make another deposit (without a bonus) and then you can withdraw? Bit confusing really. To be honest I can't see why they'd put it back in your account if you can't do anything with it. AND...I'd be very careful if you are making another deposit that this is going to tie that deposit up and then they say you can't withdraw at all from new deposit. Not that I imagine you are going to make another deposit...

[Sp88ns]

Yep another absolutely pathetic term! Honestly don't see why people (who have read the terms and know about it) play knowing those terms.

 

 

I had read all the terms as far as i can but if you look well , u can noticed that this term is very far on the terms list (TERM 30.1.3) so 30 articles to read , and of course , ALL i said ALL the other bonus terms are very behind on the list ( like TERM 3 or something ) so the way its hidden is very sneaky i think .. and its not worthy of a suposing good casino .. 

 

Soooo....are they saying you can make another deposit (without a bonus) and then you can withdraw? Bit confusing really. To be honest I can't see why they'd put it back in your account if you can't do anything with it. AND...I'd be very careful if you are making another deposit that this is going to tie that deposit up and then they say you can't withdraw at all from new deposit. Not that I imagine you are going to make another deposit...

 

 

Yeah u figured well .D no more deposit and im asking myself the same question as you , why givin back those 240, and of course with my misery chance i managed to up ti to 380 hahaha what i frustation , maybe im just playing with play money and i dont know it .. 

 

To the next episode with the support answer

[cocopop3011]

I had read all the terms as far as i can but if you look well , u can noticed that this term is very far on the terms list (TERM 30.1.3) so 30 articles to read , and of course , ALL i said ALL the other bonus terms are very behind on the list ( like TERM 3 or something ) so the way its hidden is very sneaky i think .. and its not worthy of a suposing good casino .. 

 

 

Yeah u figured well .D no more deposit and im asking myself the same question as you , why givin back those 240, and of course with my misery chance i managed to up ti to 380 hahaha what i frustation , maybe im just playing with play money and i dont know it .. 

 

To the next episode with the support answer

 

Yeah let us know what they say on that one, interested to know their response.

[Afi4wins]

Just hope their first sentence won't go something like this..."So sorry babe..." 

[marvies]

I have exactly the same issue here as you Sp88ns.

 

Deposited 20 euro for a 200% bonus.

Cleared the bonus and got notified, while playing fot that, btw, all yesterday 25 august.

 

Yesterday, 25 august ive uploaded my documents and ask for a withdrawal of 375 euro.

This morning i received the withdrawal by Skrill, but only my deposit + bonus (20+40=60)

 

There is still 315 euro in my account left.

 

Live chat operator Mia, doesnt know how or what and tells me i have to wait untill to monday, whem the Payment department is back, there are off now, she says.

 

Well, if they are off, who paid me this morning to my skrill account?

And i got Zero winnings out of my 50 free spins.

 

Very unfriendly terms, if i get my money or not and very unclear what i can do with the left 315 and / or how i can withdrawal that 315....

 

In my inbox of my Babe Casino account it says, i had a partial withdrawal and a split withdrawal.

 

Ill jsut wait but i expect to get the 315euro thats left in my account.

 

I love the Red Tiger Slots btw...... so awesome

 

Yeah exactly it was 20 EUR with 300% deposit so 80 in total . 

 

You can play off that balance of 240 EUR, which usually gets burnt off upon a withdrawal claim anyway, but you certainly cannot make a second withdrawal from the same deposit + bonus!     => They didnt burnt off the 240e missing but they give it back to my account as raw cash . I sent mail for full explanation , will came back to you

[Sp88ns]

Good evening all gamblers i will  close this post as same time as i answered to you Marvies . So i talk with Support by mail and to resume there is nothing to do , the point is written on their terms and condition . But in overall very disapointed , the worst casino on those terms had a minimu of 5x max cashout and there are very few in the market because nobody like those kind of rules . as i said in the previous post , all the way its done is very sneaky with terms hiddens in a lot of info and of course u have to go at this end of 30 paragraph to find it out , where the bonus terms are in chapter 3 4 5 . Even insurance companies are not that seanky and i know wat im talking about i was trainer on them ^^ 

 

Anyway i took this as some kind of exp for next times ^^ always read till the end or make a word research by CTRL F  

 

Marvies , your money on balance are useless , lol the support said another stupid thing ' you can play them but not withdraw " hahah and dont even try to withraw them it will result as refused ,

 

i left in the account more than 300 , and close it permantly of course  

[Afi4wins]

I would do the same thing as you did, Sp88ns...close the account...but I had closed mine even before making any withdrawal! 

 

Marvies should do the same too...but that's just my opinion. 

[pinnit2015]

Offering spins for votes is bad enough.

 

Offering spins that don't pay out is even worse.

[cocopop3011]

Good evening all gamblers i will  close this post as same time as i answered to you Marvies . So i talk with Support by mail and to resume there is nothing to do , the point is written on their terms and condition . But in overall very disapointed , the worst casino on those terms had a minimu of 5x max cashout and there are very few in the market because nobody like those kind of rules . as i said in the previous post , all the way its done is very sneaky with terms hiddens in a lot of info and of course u have to go at this end of 30 paragraph to find it out , where the bonus terms are in chapter 3 4 5 . Even insurance companies are not that seanky and i know wat im talking about i was trainer on them ^^ 

 

Anyway i took this as some kind of exp for next times ^^ always read till the end or make a word research by CTRL F

 

Marvies , your money on balance are useless , lol the support said another stupid thing ' you can play them but not withdraw " hahah and dont even try to withraw them it will result as refused ,

 

i left in the account more than 300 , and close it permantly of course

 

It is a lesson learnt indeed ro read all terms and conditions but completely pointless leaving that money in your account and I really don't think they handed the situation very well at all!