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Posted

I have been scammed by a casino that is not listed on askgamblers (Bet it all), but want to know if I can add it here on askgamblers to warn others? The casino is unfortunately not listed on askgamblers for reviews, so is there a way to add it? Also, is there anything I can do as a player for a Curacao registered casino?

 

The background is that I made an honest deposit and played 100% slots in line with the terms and conditions. After I won over 1000 euros for the first time they just shut my account although it was 100% fair play. They could not give a reason, just that management decided not to pay out. With a lot of experience playing I can with certainty say this is a rouge casinos scamming others, so I would like to warn other, but dont know how to do it.

 

 

Posted

Hello there and welcome to AskGamblers. 

 

Have just approved and edited a bit the title of your forum topic so that it makes sense. 

 

Although the aforementioned brand is no yet reviewed and presented here you are most welcome to share your genuine experience as long as it has been accompanied with as many details, facts and proofs of course.  

Posted

I just checked the website and it looks fine to me but when I try to look their license, I got a time-out message.

 

Refreshed a couple of times and still not working, I even tried with other web browsers but still not working.

 

post-73821-0-78754200-1513341303_thumb.jpg

Posted (edited)

Hey there, I saw your post and I immediately search for this Bet It All casino, this review from <LINK REMOVED> says that it is fine to play though I could not still prove that is safe based on your experience.

Edited by cocopop3011
External link removed. Please stick to forum rules
Posted

Hey there, I saw your post and I immediately search for this Bet It All casino, this review from says that it is fine to play though I could not still prove that is safe based on your experience.

 

Please have a read of the forum rules to make sure you're up to date with this when considering your future posts.

Posted

Dear AskGamblers community & Viki3934,

 

My name is Daniel and I am the representative of Bet it All Casino.

 

We're currently investigating the issue and will come back with updates.

 

Meanwhile Bet it All is terribly sorry for any inconvenience caused.

 

Regards,

Daniel

Posted

Dear AskGamblers community & Viki3934,

 

My name is Daniel and I am the representative of Bet it All Casino.

 

We're currently investigating the issue and will come back with updates.

 

Meanwhile Bet it All is terribly sorry for any inconvenience caused.

 

Regards,

Daniel

 

Welcome to the forum Daniel and thank you for helping our member. We'll await your updates.

Posted

Hello! I have responded to you email Daniel. Thanks

Hi Viki3934,

 

Thank you for your prompt cooperation regarding this matter. We've successfully located the issue and we've reopened it for a repeated and deeper investigation.

Unfortunately, it is Christmas and New Years time, therefore the investigation might take longer to be concluded.

 

Meanwhile, thank you for your patience.

 

Regards,

Daniel

Posted

Hi Viki3934,

 

Thank you for your prompt cooperation regarding this matter. We've successfully located the issue and we've reopened it for a repeated and deeper investigation.

Unfortunately, it is Christmas and New Years time, therefore the investigation might take longer to be concluded.

 

Meanwhile, thank you for your patience.

 

Regards,

Daniel

 

Thanks again Daniel, hopefully your team can come to a resolution on this. Have a Happy New Year, and don't forget to keep us and the member posted. 

Posted

Hi All,

 

First of all, Happy New Year to everyone!

 

Our investigation has concluded. 

 

The account of Viki3934 will be reinstated and the withdrawal request will be processed immediately. 

 

Bet it All is very sorry for the inconvenience. 

 

Regards,

Daniel

Posted

Hi All,

 

First of all, Happy New Year to everyone!

 

Our investigation has concluded. 

 

The account of Viki3934 will be reinstated and the withdrawal request will be processed immediately. 

 

Bet it All is very sorry for the inconvenience. 

 

Regards,

Daniel

 

This is really great stuff Daniel! Thank you for your help with our member and for keeping us updated and of course Happy New Year to you too!

 

Enjoy your winnings Vicki3934 - if you could let us know when you've received the winnings and I can mark this as solved.

Posted

Seems like Christmas miracles continue to happen here at the AskGamblers Forum! :D 

 

Glad to see the issue has been resolved and congrats to the player for their winnings! :good:

Posted

Hi All,

 

First of all, Happy New Year to everyone!

 

Our investigation has concluded. 

 

The account of Viki3934 will be reinstated and the withdrawal request will be processed immediately. 

 

Bet it All is very sorry for the inconvenience. 

 

Regards,

Daniel

 

Some public pressure seems to push sites to do the right thing and not just care about their bottom line.

 

Good job!  B)

Posted

Some public pressure seems to push sites to do the right thing and not just care about their bottom line.

 

Good job!  B)

 

Which is why forums are a great place to share good and bad experiences!

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