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    [Edited:] Scammed by BetItAll Casino

    Viki3934

    By Viki3934
    in Casinos General

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    Viki3934 Newbie Gambler

    Viki3934

    Posted
    Posted

    I have been scammed by a casino that is not listed on askgamblers (Bet it all), but want to know if I can add it here on askgamblers to warn others? The casino is unfortunately not listed on askgamblers for reviews, so is there a way to add it? Also, is there anything I can do as a player for a Curacao registered casino?

     

    The background is that I made an honest deposit and played 100% slots in line with the terms and conditions. After I won over 1000 euros for the first time they just shut my account although it was 100% fair play. They could not give a reason, just that management decided not to pay out. With a lot of experience playing I can with certainty say this is a rouge casinos scamming others, so I would like to warn other, but dont know how to do it.

     

     

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    ValDes Premium Member

    ValDes

    Posted
    Posted

    Hello there and welcome to AskGamblers. 

     

    Have just approved and edited a bit the title of your forum topic so that it makes sense. 

     

    Although the aforementioned brand is no yet reviewed and presented here you are most welcome to share your genuine experience as long as it has been accompanied with as many details, facts and proofs of course.  

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    LeoDubbed Gambling is my Life

    LeoDubbed

    Posted
    Posted

    I just checked the website and it looks fine to me but when I try to look their license, I got a time-out message.

     

    Refreshed a couple of times and still not working, I even tried with other web browsers but still not working.

     

    post-73821-0-78754200-1513341303_thumb.jpg

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Hey there, I saw your post and I immediately search for this Bet It All casino, this review from says that it is fine to play though I could not still prove that is safe based on your experience.

     

    Please have a read of the forum rules to make sure you're up to date with this when considering your future posts.

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Dear AskGamblers community & Viki3934,

     

    My name is Daniel and I am the representative of Bet it All Casino.

     

    We're currently investigating the issue and will come back with updates.

     

    Meanwhile Bet it All is terribly sorry for any inconvenience caused.

     

    Regards,

    Daniel

     

    Welcome to the forum Daniel and thank you for helping our member. We'll await your updates.

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    Betitall Newbie Gambler

    Betitall

    Posted
    Posted

    Hello! I have responded to you email Daniel. Thanks

    Hi Viki3934,

     

    Thank you for your prompt cooperation regarding this matter. We've successfully located the issue and we've reopened it for a repeated and deeper investigation.

    Unfortunately, it is Christmas and New Years time, therefore the investigation might take longer to be concluded.

     

    Meanwhile, thank you for your patience.

     

    Regards,

    Daniel

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Hi Viki3934,

     

    Thank you for your prompt cooperation regarding this matter. We've successfully located the issue and we've reopened it for a repeated and deeper investigation.

    Unfortunately, it is Christmas and New Years time, therefore the investigation might take longer to be concluded.

     

    Meanwhile, thank you for your patience.

     

    Regards,

    Daniel

     

    Thanks again Daniel, hopefully your team can come to a resolution on this. Have a Happy New Year, and don't forget to keep us and the member posted. 

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Hi All,

     

    First of all, Happy New Year to everyone!

     

    Our investigation has concluded. 

     

    The account of Viki3934 will be reinstated and the withdrawal request will be processed immediately. 

     

    Bet it All is very sorry for the inconvenience. 

     

    Regards,

    Daniel

     

    This is really great stuff Daniel! Thank you for your help with our member and for keeping us updated and of course Happy New Year to you too!

     

    Enjoy your winnings Vicki3934 - if you could let us know when you've received the winnings and I can mark this as solved.

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    Actualplayer Fresh Gambler

    Actualplayer

    Posted
    Posted

    Hi All,

     

    First of all, Happy New Year to everyone!

     

    Our investigation has concluded. 

     

    The account of Viki3934 will be reinstated and the withdrawal request will be processed immediately. 

     

    Bet it All is very sorry for the inconvenience. 

     

    Regards,

    Daniel

     

    Some public pressure seems to push sites to do the right thing and not just care about their bottom line.

     

    Good job!  B)

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