Betonline refused to pay $ 54,000.

[frend]

Refused to pay $ 54,000 explaining his system glitch.

I played caribian poker, the balance then went up and down.

I also played in the sportbeting and financial.

Deposit boules of $ 126. I was lucky and I got spoiled. I played about three days. On sportbetin raised more than $ 20,000

I was shocked to receive a letter that my balance was returned to the sum of my deposit by canceling all my winnings.

In the report they say I had a casino glitch.And all the winners will not be credited. I asked to pay money for won wager  In this they refused me.

Bypass this casino party. Post on all the forums that people knew. Because this can happen to each of us

[frend]

There are screenshots of won  translations

1453137657     Sunday, June 18, 2017     Wager Won           $3,640.00
1453137488     Sunday, June 18, 2017     Wager Won           $1,909.09
1453134796     Sunday, June 18, 2017     Wager Won           $1,909.09    
1453134682     Sunday, June 18, 2017     Wager Won           $1,925.93
      
358914573     Sunday, June 18, 2017     1 Wager(s) Placed       $1,000.00   
358914565     Sunday, June 18, 2017     1 Wager(s) Placed       $1,000.00
358914547     Sunday, June 18, 2017     1 Wager(s) Placed       $1,000.00  
358914535     Sunday, June 18, 2017     1 Wager(s) Placed       $1,000.00

358971235     Monday, June 19, 2017     Financials Credit Tr ... $360.00
358970976     Monday, June 19, 2017     Financials Debit Tra ... $200.00

358942243     Monday, June 19, 2017     Wager Won            $619.78
358941254     Monday, June 19, 2017     Wager(s) Placed      $400.00
 
358971456     Monday, June 19, 2017     Financials Debit Tra ... $1,085.00
358971352     Monday, June 19, 2017     Financials Debit Tra ... $1,100.00
358971295     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00
358971799     Monday, June 19, 2017     Financials Credit Tr ... $1,980.00
358971798     Monday, June 19, 2017     Financials Credit Tr ... $1,800.00
358971488     Monday, June 19, 2017     Financials Credit Tr ... $1,085.00


358972217     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00       
358971827     Monday, June 19, 2017     Financials Debit Tra ... $2,000.00

 358972509     Monday, June 19, 2017     Financials Credit Tr ... $1,800.00
358972506     Monday, June 19, 2017     Financials Credit Tr ... $3,240.00

358973856     Monday, June 19, 2017     Financials Credit Tr ... $4,500.00
358973853     Monday, June 19, 2017     Financials Credit Tr ... $4,500.00
358973073     Monday, June 19, 2017     Financials Debit Tra ... $2,500.00
358973066     Monday, June 19, 2017     Financials Debit Tra ... $2,500.00

358974782     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00
358974774     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00
358974767     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00
358974760     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00
358974752     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00

358974746     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00
358974738     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00
358974727     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00
358974721     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00
358974717     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00

358975270     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00
358975282     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00

358975487     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00
358975473     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00
358975458     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00
358975439     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00
358975382     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00
358975376     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00
358975365     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00
358975360     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00

358975545     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00
358975540     Monday, June 19, 2017     Financials Credit Tr ... $1,700.00
358975520     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00
358975506     Monday, June 19, 2017     Financials Debit Tra ... $1,000.00

358978432     Monday, June 19, 2017     Financials Credit Tr ... $170.00
358978427     Monday, June 19, 2017     Financials Credit Tr ... $170.00
358978406     Monday, June 19, 2017     Financials Debit Tra ... $100.00  
358978403     Monday, June 19, 2017     Financials Debit Tra ... $100.00

[ValDes]

Hello there and welcome to AskGamblers. 

 

In case you are having an issue with the aforementioned casino operator you may also consider using AGCCS /AskGamblers Casino complaints Service/. More about hot to use it here. 

 

Let us know in case you need further assistance. 

[LeoDubbed]

Betonline is one of the rotten apples, I made one deposit once and never again. Only Betsoft games and those games are outdated also. If you ask me? Don't play there. I won't be surprised if they use pirated games.

[pinnit2015]

Shady company for sure - issues with some of their live dealers as well.

 

Must be like throwing money down a wishing well.

[frend]

My complayn wos rejekted . whay? Admin can you explain please.?

[frend]

my complain  to casino    bycorse  casino cut my balance 54000 bycorse of glitch. i recive mail from casino   they  cut  bycose glitch of slot.

[ValDes]

My complayn wos rejekted . whay? Admin can you explain please.?

 

 

my complain  to casino    bycorse  casino cut my balance 54000 bycorse of glitch. i recive mail from casino   they  cut  bycose glitch of slot.

 

Your complaint has been rejected with the relevant rejection message you should have received via email. I'm pretty sure you read that notification email, but in case you missed it, here are the reasons: 

 

1/ You mentioned about sports betting as well as Caribbean slot poker and as per the AGCCS Guidelines & Terms, we do not deal with any other complaints, but casino related. Which means, no poker, no sports betting, no fantasy sports etc etc

 

2/ Even if you case referred to slots related issue /something you failed to explain within your complaint btw/ it was going to be rejected again considering the lack of bare minimum of adequate information and proofs which could support your statements and claims. 

 

Hope the above clarifies the situation. Let us know in case you need further assistance. 

[frend]

 was caribian poker its name of slots .I was playing the online slot game at betonline for around 3 days. I proceeded to win of 53 894.13$

I received an emai saying that there was a recent casino software issue and it unfortunately affected my account. of cource the issue has now been fixed and I'm free to play lol.  they confiscates all of my winnings  I just spoke whith players club manager over the phone. He tried telling me the same thing about how they had a technical issue last week and how it was fixwd. I said thet I didn't hear anything on the gambling sitesi frequent about there being any kind of casino software ,glitch with betonline  down thousends of dollars so this narrative of his was completely false. He seemed rattled and said he was going to look at some more data and get back to me.  help me please.  if its need I can give my account login and passcode  for check all information.

[ValDes]

 was caribian poker its name of slots .I was playing the online slot game at betonline for around 3 days. I proceeded to win of 53 894.13$

I received an emai saying that there was a recent casino software issue and it unfortunately affected my account. of cource the issue has now been fixed and I'm free to play lol.  they confiscates all of my winnings  I just spoke whith players club manager over the phone. He tried telling me the same thing about how they had a technical issue last week and how it was fixwd. I said thet I didn't hear anything on the gambling sitesi frequent about there being any kind of casino software ,glitch with betonline  down thousends of dollars so this narrative of his was completely false. He seemed rattled and said he was going to look at some more data and get back to me.  help me please.  if its need I can give my account login and passcode  for check all information.

 

Please make sure to take screenshots of all emails and/or chat transcripts referring to the disputed software issue and send these to [email protected]. Once we receive these, AskGamblers Complaints Team will assess the presented information once again and decide whether we have enough serious information and evidence to accept and process the complaint further. 

[frend]

Ok. Thx you.

[frend]

Hi i see my complain posted on forum in info of complain i see amount 53$ but my complain about 53894$ fixed please

[frend]

Thx

[frend]

betonline pay me some money  thx for help.

[frend]

Hi can you chek complain its not resolvet yet .i post on complain but comolain was close and note resolved.they load to my akk 2500 but i not happy.i get information about this amout gut for my situation or no. Thx can you open complain antil im not finish my convrrsation vith betonline?

[frend]

Im not hapy on 2500 what betonline refound on my account . i not tach this money. I post on complain its Not recolved . i need more then 2500.

[cocopop3011]

Im not hapy on 2500 what betonline refound on my account . i not tach this money. I post on complain its Not recolved . i need more then 2500.

 

Well, have they give a reason why this amount was refunded and not the rest?

[frend]

They called me and started bargaining.they sad glich of program ,Although all the slot before going to the site pass a thorough check.I was told when I was playing money was not credited to my account.This is not true, because when I zashol in the cashier's office I was given the right to withdraw money.But I did not take it off. Wanted to play esho in other games.The person who called me just started bargaining. He began with $ 300. He said more can not be returned. After offered $ 600.He said that I can not do it nechevo if we talk a little. And I asked for at least 2500. He said 2000. after agreed to 2500. He told me Take it or you will not get anything. So I agreed I want to return the full amount. I only after the conversation realized that this could be a fraud.I honestly won this money so I want to get the full amount. Or let people know how I was deceived.

[ValDes]

Alright, your complaint has just been reopened as per your request. 

 

Attention please, this will be the first and last time when AskGamblers Complaints Team will make a compromise and let you declare your case as resolved only to request it reopened as unresolved a couple of hours later.  Moreover, make sure your updates are as detailed as possible as well as written in comprehensible English so that all followers would be able to understand what's it all about. 

 

Use your second chance wisely. 

[frend]

thx you soo mach

[cocopop3011]

thx you soo mach

 

There you go you've been given another chance and I'd strongly advise you to take note on what Valdes has said and make it crystal clear what you mean because your posts so far have not been that clear 

 

Anyway, I hope you get the outcome you are looking for dear.