Hyena74 Posted March 30, 2017 Posted March 30, 2017 Hi I'm sort of new to these forums though not new to casino gaming unfortunately,I've been having trouble trying to get anyone to answer a simple email at maxx casino no one answers emails the live chat doesn't work so my question is done I trust a casino automatically because they have a UK license any thoughts on this I would love to hear them or advice Quote
LeoDubbed Posted March 30, 2017 Posted March 30, 2017 Hi I'm sort of new to these forums though not new to casino gaming unfortunately,I've been having trouble trying to get anyone to answer a simple email at maxx casino no one answers emails the live chat doesn't work so my question is done I trust a casino automatically because they have a UK license any thoughts on this I would love to hear them or advice My advise to you is to browse the casino list here at Askgamblers and by selecting a casino, you can find all the informations about them and details are on the right side of the page Also, high rated casinos are recommended. Good luck ValDes 1 Quote
Hyena74 Posted March 30, 2017 Author Posted March 30, 2017 Thanks leo for replying I did look into this casino and read there t@cs it's just they have replied to one email though I sent three and the reply was let's just say short and sweet,the live chat never works but they got positive reviews on ag,s I've had some bad experiences with some casinos but I'm quite knowledgeable now but this one I can't even contact plus I've requested 2 withdrawls so as usual it's time I think to start worrying?requestEd withdrawl Monday and still nothing Quote
LeoDubbed Posted March 31, 2017 Posted March 31, 2017 Thanks leo for replying I did look into this casino and read there t@cs it's just they have replied to one email though I sent three and the reply was let's just say short and sweet,the live chat never works but they got positive reviews on ag,s I've had some bad experiences with some casinos but I'm quite knowledgeable now but this one I can't even contact plus I've requested 2 withdrawls so as usual it's time I think to start worrying?requestEd withdrawl Monday and still nothing Well, I see that they have a 1-5 days pending time and another 1-5 e-wallet processing time. So, if you requested the withdrawals via e-wallet, you have to wait a maximum of 10 days till the money reached your e-wallet. Personally I wouldn't play here since their support is very poor, long pending time and long processing time. There are plenty casinos with faster withdrawal time like hours or even minutes. Quote
Hyena74 Posted March 31, 2017 Author Posted March 31, 2017 Very true leo my main casino is trada but it went cold on me lately so suspended it for awhile,signed up in the early hours to maxx casino half asleep and didn't read what I should have:)I'll wait till I get my withdrawls then close this awful casino,thanks again for your help...good luck Quote
LeoDubbed Posted March 31, 2017 Posted March 31, 2017 Very true leo my main casino is trada but it went cold on me lately so suspended it for awhile,signed up in the early hours to maxx casino half asleep and didn't read what I should have:)I'll wait till I get my withdrawls then close this awful casino,thanks again for your help...good luck No problem Hyena, I'm glad I could help. Quote
MacdoniS Posted March 31, 2017 Posted March 31, 2017 Also as addition for what LeoDubbed said. You can browse all of the comments/feedbacks of the players there in the Askgamblers comment section of a casino. I hope that it will help you to find the best online casino for you mate. Good luck! Quote
Hyena74 Posted March 31, 2017 Author Posted March 31, 2017 I did read a couple Macedonis they seemed fine but in the early hours of the morning it was the UK license that made me sign,daft I know not reading more but how does a very trustworthy place like the UK licenseing board grant a licence to these half wits? MacdoniS 1 Quote
cocopop3011 Posted March 31, 2017 Posted March 31, 2017 Hi Hyena, since your withdrawal has been in pending since Monday and you've received no reply you can Submit a Complaint and see if that helps Quote
Hyena74 Posted March 31, 2017 Author Posted March 31, 2017 Thought about that coco but it does say pending and withdrawls up to nine days it's not even the withdrawls as much as not one person seems to answering emails and live chat well that has never worked not once Quote
MacdoniS Posted April 1, 2017 Posted April 1, 2017 I did read a couple Macedonis they seemed fine but in the early hours of the morning it was the UK license that made me sign,daft I know not reading more but how does a very trustworthy place like the UK licenseing board grant a licence to these half wits? Well, I think that helped you but if you want to know if they're really trustworthy even if they're (like other player wrote as a review) you must first try it. As I observed you have a pending withdrawal from that casino? How's it going mate? Do you submit a complaint? If yes just stick and wait till the range of that withdrawal days. Quote
cocopop3011 Posted April 1, 2017 Posted April 1, 2017 Thought about that coco but it does say pending and withdrawls up to nine days it's not even the withdrawls as much as not one person seems to answering emails and live chat well that has never worked not once There's nothing worse than not being able to get through to customer support, I hate that too. Okay so let's wait out the pending time then and as soon as that time frame has been exceeded go ahead with the complaint. Keep us posted. Quote
Hyena74 Posted April 1, 2017 Author Posted April 1, 2017 So got my first withdrawl through this morning from applying for it from Monday,I thought it only fair not to submit a complaint till at least I had seen out there advertised waiting times,I also have two more withdrawls pending so I assume next Friday or Saturday should see them.as you can see I was a bit lucky in maxx casino which is so frustrating that I received one email in a week from them,one!I have never encountered not being able to contact a casino like this one and I've been on a few awful ones as I'm sure all you have been also again I can't fathom how they got their UK license anyway thanks coco and leo for replying to my post I'll let you know how the rest of the withdrawls go cocopop3011 and MacdoniS 2 Quote
MacdoniS Posted April 3, 2017 Posted April 3, 2017 So got my first withdrawl through this morning from applying for it from Monday,I thought it only fair not to submit a complaint till at least I had seen out there advertised waiting times,I also have two more withdrawls pending so I assume next Friday or Saturday should see them.as you can see I was a bit lucky in maxx casino which is so frustrating that I received one email in a week from them,one!I have never encountered not being able to contact a casino like this one and I've been on a few awful ones as I'm sure all you have been also again I can't fathom how they got their UK license anyway thanks coco and leo for replying to my post I'll let you know how the rest of the withdrawls go That was great mate! Good luck for your upcoming withdrawals just keep us check here! Quote
cocopop3011 Posted April 3, 2017 Posted April 3, 2017 So got my first withdrawl through this morning from applying for it from Monday,I thought it only fair not to submit a complaint till at least I had seen out there advertised waiting times,I also have two more withdrawls pending so I assume next Friday or Saturday should see them.as you can see I was a bit lucky in maxx casino which is so frustrating that I received one email in a week from them,one!I have never encountered not being able to contact a casino like this one and I've been on a few awful ones as I'm sure all you have been also again I can't fathom how they got their UK license anyway thanks coco and leo for replying to my post I'll let you know how the rest of the withdrawls go IMO customer support is what really defines a casino, it's just so important these days! But anyways glad you got your money and hope the other withdrawals go smoothly too. Quote
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