Action against Smart Live

[ValDes]

CAN THE ADMINISTRATORS ON THIS FORUM / WEBSITE PLEASE MAKE ANY SUGGESTIONS AS TO WHAT WE SHOULD DO?

SURELY YOU HAVE COME ACROSS ROGUE COMPANIES LIKE THIS BEFORE..?

 

Perhaps we could at least try to... As soon as you stop ''yelling'' by turning off your Caps Lock.  <_>

[Blackjack69]

Fair enough, just trying to get your attention!  

 

So, any suggestions..?

Thanks

[ValDes]

Fair enough, just trying to get your attention!  

 

So, any suggestions..?

Thanks

 

My personal opinion...

 

To be honest, I don't think any official body within UK /except the police of course/ will help you out with this issue, at least not in the foreseeable future. It seems that 'stealing' hundreds of thousands from players in the form of unpaid legitimate winnings is totally okay and no one from the organization listed so far within this forum thread is able to provide further assistance. Which is in fact a terrible and discouraging news to say the least...  

 

Right now, your best chances for quicker resolution are IF someone from within the UK gambling business grab the opportunity and buy for ''pennies'' the existing Smart TV Broadcasting Limited players database/s. I know the idea sounds rather peculiarly, but on the other hand we've already seen even crazier things happening in this business. Presumably, any potential new owner would like to get rid of the terrible reputation asap and what better way to start doing that but to solve all the outstanding complaints across the gambling related websites like ours for example. Right now, AGCCS /AskGamblers Casino Complaints Service/ holds over 30 unresolved complaints against Smart Live Casino, all of them submitted since late June and referring to the same issue. 

 

Obviously, the chances for a fast resolution are minimal, but you never know. 

[fb_10208368141071419]

I've been in contact with someone I know at one of the leading global anti corporate fraud outfits. Following are the major points of his response.

 

*****

Following up on your query about Smart TV.

 

We could certainly help pull some information together about the company and associated entities. I would think the most logical approach would be for the creditors to issue winding up proceedings against the company and engage an insolvency practitioner to investigate. They have very strong powers after all.

 

I have a couple of questions to clarify.

 

- Which entity has defrauded the victims?

- What is the quantum of the loss?

- What time period?

 

If the creditors need help to engage with a legal advisor in the UK to file any proceedings or claims, or bring in an insolvency practitioner (IP) we can make some introductions.

 

In terms of what our firm can do, we can assist in investigating and profiling the subjects, supporting the lawyers in preparing the litigation or supporting the IP with their investigation. We would charge a fee for our work, but in some cases like this, the costs of bringing the claim can be paid out of recoveries.

******

 

As you can see, the key at this point is to understand how many victims where affected, establish as many names as possible and understand what are the aggregate damages caused by the alleged fraudsters. 

 

We know that Dogshead was collating such information but perhaps we should think of ways to bring the victims together. We need to make this a collective action, otherwise bunch of individual and relatively disorganised attempts for recovery don't stand much chance.

 

I thought that may be to speed up the process and get a broader reach, we could set up a website where customers and employees would submit their contacts and amounts owed.

 

Something like smartlivescam.org, smartliveaction.net or similar.

 

What do you think? The bigger the amounts and the more victims, the stronger support and traction we can generate. 

 

Another thought was about getting the press involved. This GK Group as a legitimate company should be vulnerable to bad press about a project affiliated with them and actually headed by one of their CEOs.

 

Thoughts?

[dogshead]

NO HELP FROM ACTION FRAUD AT ALL..!

 

I gave them names, company details, screenshots of my £1684 withdrawal, emails, even the CEO's address. Gutted!

 

All Action Fraud reports are passed to the National Fraud Intelligence Bureau and we review every crime to identify investigative leads and opportunities to disrupt criminal activity. We have reviewed your report and I regret to inform you that we have not identified any leads that would result in a successful criminal investigation therefore your report has not been sent to a local police force or other enforcement organisation to commence an investigation at this time.

Please be assured that we have not closed your report and it will continue to be reviewed against new information received from Action Fraud reports and other intelligence sources. If it is linked to an investigative opportunity in the future we will contact you.

If you would like information on what support is available to you, please visit the Victims’ Information Service website www.victimsinformationservice.org.uk. If you would like information on how to protect yourself from fraud please visit www.actionfraud.police.uk/support_for_you or you can call them on 0300 123 2040.

I would recommend that you sign up to www.actionfraudalert.co.uk so you can receive warning messages about new and emerging scams and practical prevention advice. This is a free service and allows you to receive tips, guidance and helpful advice to prevent fraud against you.

If you have any queries regarding this letter please visit www.actionfraud.police.uk/FAQ where you will find answers to the most common questions. You may also submit questions which you feel are not addressed by the FAQ using our online form.

Thank you for taking the time to report to Action Fraud. Every report we receive contributes to building an accurate picture of the fraud threat. It is critical for policing to identify and disrupt suspected criminals now and in the future and we will strive to provide practical prevention advice to protect the community and businesses.

Hi Mate,

 

Have you got a direct contact at Action Fraud as I'm still to hear back. I have a report made up proving acts of fraud by this company especially taking deposits from customers after they had their gambling license revoked. This should be enough to prompt a further investigation.

[dogshead]

I've been in contact with someone I know at one of the leading global anti corporate fraud outfits. Following are the major points of his response.

 

*****

Following up on your query about Smart TV.

 

We could certainly help pull some information together about the company and associated entities. I would think the most logical approach would be for the creditors to issue winding up proceedings against the company and engage an insolvency practitioner to investigate. They have very strong powers after all.

 

I have a couple of questions to clarify.

 

- Which entity has defrauded the victims?

- What is the quantum of the loss?

- What time period?

 

If the creditors need help to engage with a legal advisor in the UK to file any proceedings or claims, or bring in an insolvency practitioner (IP) we can make some introductions.

 

In terms of what our firm can do, we can assist in investigating and profiling the subjects, supporting the lawyers in preparing the litigation or supporting the IP with their investigation. We would charge a fee for our work, but in some cases like this, the costs of bringing the claim can be paid out of recoveries.

******

 

As you can see, the key at this point is to understand how many victims where affected, establish as many names as possible and understand what are the aggregate damages caused by the alleged fraudsters. 

 

We know that Dogshead was collating such information but perhaps we should think of ways to bring the victims together. We need to make this a collective action, otherwise bunch of individual and relatively disorganised attempts for recovery don't stand much chance.

 

I thought that may be to speed up the process and get a broader reach, we could set up a website where customers and employees would submit their contacts and amounts owed.

 

Something like smartlivescam.org, smartliveaction.net or similar.

 

What do you think? The bigger the amounts and the more victims, the stronger support and traction we can generate. 

 

Another thought was about getting the press involved. This GK Group as a legitimate company should be vulnerable to bad press about a project affiliated with them and actually headed by one of their CEOs.

 

Thoughts?

Alex,

 

I'm tottally with you on this one. Currently my personal work commitments have been heavy. Too Heavy to even chase up and keep on top of this matter. Seems authorities don't want to know unless you do all the work and hand it on a plate to them.

 

Website is a great start and I have loads of data from victims already however a way of others to input such details and contact information via the website would definatly help our cause. I believe collectively we have enough people owed monies to get the external private investigation company involved. The information collated via the website including contact details of victims and any supporting evidence of this uploaded to the database would make then very little work for the outsite agency bringing the cost of the investigation down.

 

We should get this up and running ASAP. We would like the thoughts of you guys?

[frankel]

hi all yea brilliant idea from the guys above, to me now it is more the principal with this and the contempt we have had from everybody more than the money I/m owed with all this and just who the ***** do they think they are steeling so much money from us and think its ok to put up on there website that anybody owed any money to fill out a form and we will get back to you in 48 hours only for everybody not to here a single thing from them, I am not rich but I/m happy to chip in with legal advise, etc, with any of the above to see the truth come out whatever that maybe for everybody because it cannot be aloud to go on like this.

[pottsy67]

Hello all.  I am owed £944 by this company through sports betting.  Does the fact that I didn't make a withdrawal request until the website closed mean that I haven't been defrauded as such but just unlucky that the company, like many others, is going under and I should just accept it?

If not, where can I put on record the amount that I'm owed? There seems to be a few bodies that can be approached, who do you recommend I go to first?

 

many thanks

bob

[Blackjack69]

Hi Dogshead, yeah I am good to chip in for cost of recovery and happy to be part of a website but have no skill at creating one, dont know if someone else on the forum can do this?
 

Unfortunately Bob, re your above post, we have been down all the avenues from UKGC, IBAS, Companies House and even the Police via Action Fraud and nobody can / will help so were on our own as a group - we will undoubtably get nothing / very little divided - so I agree one "class action" is the way forward..

 

Cheers, Ryan

[dogshead]

Hello all.  I am owed £944 by this company through sports betting.  Does the fact that I didn't make a withdrawal request until the website closed mean that I haven't been defrauded as such but just unlucky that the company, like many others, is going under and I should just accept it?

If not, where can I put on record the amount that I'm owed? There seems to be a few bodies that can be approached, who do you recommend I go to first?

 

many thanks

bob

The Company is not going under lol, Just take a look at their accounts. Especially This one :https://companycheck.co.uk/company/05849825/SMART-TV-BROADCASTING-LIMITED/companies-house-data

 

Smart TV Broadcasting Limited. The key to the financial security of the assiciated Smart Gaming Limited and Smart TV UK limited. Read all the reviews and complaints from 2012 onwards people were not having thier withdrawals honered. Point to note the Shareholder for all 3 companies is Mr Kasim Garipoglu who resigned FUNNY ENOUGH IN 2012 from directorship where up until 2012 they were raking it in then after his resignation in 2012 over a  million approx dissapeared from the company as the basic key financial figures suggest. "Errmm", wonder where that money went? Then every year till 2015 over 1.5 mil fleeced out. Currently they have enough Liquidity and assets to hounour customers requested withdrawls from accounts. Yes net worth say's they are 5 mil in debt but this is not a concern and this is becuase with the two other associated companies are they key to this pressumably creating false invoicing to create a false debt. If this makes sense to you all. Problem is we need to invest to get access to all the account information to prove this and take action otherwise they will just get away with it!

 

Oh yeah and if you dig into any screen shots, emails from Smartlive casino you will see that basically all deposits and reciepts have been from the other two companies however the website (before they restricted our access) itself creates a confirmation of your deposit into Smart TV Broadcasting Limited. Even the webiste is owned by Smart TV Broadcasting Limited (so all your betting and gaming has been through them) and they are still active!!!

 

Enough said and I have this proof documented.

[dogshead]

Correct me please if I'm wrong here but what I think I'm looking at as I see it as a statement of alloted shares totalling 6 million to the shareholder who is Kasim Garipolglu submitted in 2009 from Smart TV Broadcasting Limited https://beta.companieshouse.gov.uk/company/05849825/filing-history?page=2

 

Check date 4th April 2011 and read PDF https://beta.companieshouse.gov.uk/company/05849825/filing-history/MzAzNDk3NDUzMmFkaXF6a2N4/document?format=pdf&download=0 .

 

So am I right in assumimng he took 6 million out the company accounts then. Hence why now it is only showing up as tll date 5mil in Debt? Explains the defrauding of accounts and all this tallys in with timelines of withdrawal issues.

 

There is no other shareholder as Netpune Directors Limited and Netptune Corporate Services Limited sold old there shares in 2006. These are associated with what I believe to be a startup company Neptune Secretaries Limited.

[Blackjack69]

Given all this, I am just stunned ActionFraud are taking no action!

Surely they are capable of attaining this information themselves too?

Have you forwarded all this in your own claim to them Dogshead?

 

Cheers

 

Ryan

[supernuk]

I'm still stunned! That action fraud have done nothing! If you give screen shots of Internet banking showing deposits made and address, website! Pending withdrawals!

 

I made deposits of £500 with these clowns and an owed £1085!

 

We really need to get everyone together and file one huge complaint!

 

Just need to make someone in charge?

 

I can email send my screenshots!

 

Also is it worth reporting to press outlets together as one!

[frankel]

hi all,yea happy to help out as much as I can with any of the above not great with computers but any phone work or paper work I could help with would be fine,we will have to give dogshead a good drink to do some more of his great work he has done for us when he is less busy lol,sent a letter to the gambling commission a month ago  to there complaints department and they have not given me a courtesy of a reply about par for the course with them I no others have on here and have told me what to except but its the sort of the general contempt we had from most people so if anybody wants me to collect details of what there owed that have not given them to dogshead already feel free to pm me and I will keep a record of them. all the best guys keep in touch. phil

[hunter74]

These pirates still owe me £3.5k. I've not bothered with GC or Action Fraud as I assumed I'd be wasting my time. I've got plenty of screenshots to prove what they owe me. Would be happy to participate in a group private action as I believe they did trade while insolvent and should be made to pay.

[Blackjack69]

Have asked Companies House which is the best way to proceed with a group action, (ie which authority to present to) - awaiting a reply..

 

Ryan

[Blackjack69]

A NEW HOPE!

 

So at the risk of sounding all Starwarssy, Companies house have advised the following to prosecute..

 

The Insolvency Service is an Executive Agency of the Department for Business, Energy and Industrial Strategy (BEIS). The Company Investigations team within the Insolvency Service has the power to investigate limited companies where information received suggests corporate abuse; this may include serious misconduct, fraud, scams or sharp practice in the way a company operates.  To complain about a limited company that is still trading: 

Tel: 0300 678 0017 


By post:   

Intelligence Hub 
Intelligence & Enforcement Directorate 
Investigation and Enforcement Services 
Insolvency Service 
3rd Floor Cannon House 
18 Priory Queensway 
Birmingham B4 6FD 

Web: www.gov.uk/complain-about-a-limited-company. 

The Insolvency Service will usually take on any complaint that provides good reason for an investigation and where there is both a public interest in investigating and the prospect of follow up action resulting. 

 

I have called these guys and am currently filling in the online form now. It is at least somewhat positive that we are being led to these guys by Companies House so hopefully these are finally the right authority to do right by us. So sorry guys but its another form and all your evidence again - but as before we have to get this snowballing again and get them investigating as it seems like these guys are the best chance so far..

 

Cheers

 

Ryan

[Blackjack69]

Dogshead - can you send your report / form to the guys above - I have advised them it may be forthcoming and should speed up the process..

 

Cheers

 

Ryan

[Blackjack69]

OK - have had a reply from Insolvencies Investigation Intelligence services, they are doing checks now on Smartlive..

 

Highly advise everyone to get their complaints into this lot now, the more evidence we can send in the better.

I sent in all I knew about the company and directors, but didnt have that much evidence about my own case, so each additional case will support each other as they have said they will look beyond just my complaint into the overall actions of the company and can take additional action.

Apart from paying good money ourselves I think this is our last shot at justice so keep pushing..

 

Let me know if you are also getting replies,

 

Cheers

 

Ryan

[Earns005013]

Hi there.  I have found myself in the same boat as everyone else it seems and so I will be watching this forum thread with some interest.  Unfortunately I don't have any screen shots as evidence, only a spreadsheet of bets placed, winnings and money owed to me which is about £500+ but I would be keen to see the owner or owners of this site face the justice they deserve.  

[Earns005013]

I have been in touch with the UKGC and await their response which I will share with you all.

[frankel]

hi all given all Theresa may has been saying this week about this sort thing what a lovely starter for ten this one would be to show she means what she said lol if all this fails, well done for Ryan for taking the trouble to find out stuff about the insolvency service and   I like most people have not got as much evidence as I would of liked but will get my details away to them now, I take it no won has heard a thing from the smart live owners not a sorry explanation or nothing from them that will be that no comment solicitor rubbish they do that might be alright if you robbed a bank but were just normal average people and we deserve to hear the truth with all this one day so keep pushing with them with this guys.cheers phil.

[Blackjack69]

Hi, anyone got anything further ? need to keep this alive, hope all have done insolvency service claim??

Guess I'll here back first - will update asap..

 

Ryan

[Robclarke]

I have filed my complaint and awaiting a response, insolvency agency have acknowledged my complaint. So fingers crossed now. Please all write to these guys. It's our last hope I feel. Thanks to the guys who are pushing this forward too. Let's all pray.

[punk]

A NEW HOPE!

 

So at the risk of sounding all Starwarssy, Companies house have advised the following to prosecute..

 

The Insolvency Service is an Executive Agency of the Department for Business, Energy and Industrial Strategy (BEIS). The Company Investigations team within the Insolvency Service has the power to investigate limited companies where information received suggests corporate abuse; this may include serious misconduct, fraud, scams or sharp practice in the way a company operates.  To complain about a limited company that is still trading: 

 

Tel: 0300 678 0017 

 

 

By post:   

 

Intelligence Hub 

Intelligence & Enforcement Directorate 

Investigation and Enforcement Services 

Insolvency Service 

3rd Floor Cannon House 

18 Priory Queensway 

Birmingham B4 6FD 

 

Web: www.gov.uk/complain-about-a-limited-company. 

 

The Insolvency Service will usually take on any complaint that provides good reason for an investigation and where there is both a public interest in investigating and the prospect of follow up action resulting. 

 

I have called these guys and am currently filling in the online form now. It is at least somewhat positive that we are being led to these guys by Companies House so hopefully these are finally the right authority to do right by us. So sorry guys but its another form and all your evidence again - but as before we have to get this snowballing again and get them investigating as it seems like these guys are the best chance so far..

 

Cheers

 

Ryan

 

 

 

I will try this and know of two others who are owed £6k and £32k each who I will also tell to pick this up.

 

Does anyone know where kassim is now?