Cashmio casino, major error !

[raverbabe]

I've just gone to the Cashmio casino page to look at the response to my review from the casino rep and have a yellow banner telling me that UK Players are not accepted at this casino???

As I have only just registered with this casino very recently I felt sure this must either be a mistake or a very worrying new development as the MT SecureTrade group have always catered for UK players in the past. I have just visited the casino site and was able to login without issue and also see that the UKGC license details are visible within the page footer.

 

I contacted live support and was informed by Rebecca:

 

"Hi there, you must have misread or something was written wrong all UK players are welcome to come play at our site, it’s players from united states that are not allowed "

 

Hope this will be useful information

[cocopop3011]

I've just gone to the Cashmio casino page to look at the response to my review from the casino rep and have a yellow banner telling me that UK Players are not accepted at this casino???

 

As I have only just registered with this casino very recently I felt sure this must either be a mistake or a very worrying new development as the MT SecureTrade group have always catered for UK players in the past. I have just visited the casino site and was able to login without issue and also see that the UKGC license details are visible within the page footer.

 

I contacted live support and was informed by Rebecca:

 

"Hi there, you must have misread or something was written wrong all UK players are welcome to come play at our site, it’s players from united states that are not allowed "

 

Hope this will be useful information

 

This is so strange though because I was about to sign up to this casino the other week and we certainly didn't have the UK as a restricted country then. Thanks for bringing this to my attention Blondie. I'll get it dealt with straight away.

[cocopop3011]

Okay, I've now sent this to relevant department and it will changed shortly - Thanks for noticing Raver.

[cocopop3011]

It's been updated! 

[ValDes]

I've just gone to the Cashmio casino page to look at the response to my review from the casino rep and have a yellow banner telling me that UK Players are not accepted at this casino???

 

As I have only just registered with this casino very recently I felt sure this must either be a mistake or a very worrying new development as the MT SecureTrade group have always catered for UK players in the past. I have just visited the casino site and was able to login without issue and also see that the UKGC license details are visible within the page footer.

 

I contacted live support and was informed by Rebecca:

 

"Hi there, you must have misread or something was written wrong all UK players are welcome to come play at our site, it’s players from united states that are not allowed "

 

Hope this will be useful information

 

Dear raverbabe, 

 

First of all thanks for reporting the aforementioned inaccuracy within our review. Your help is really appreciated.

 

Just a small request though, hope you don't mind... As previously advised, we would greatly appreciate if you just drop me or cocopop a PM with the error/inaccuracy you spot about any game/casino/bonus and we will pass to the relevant department for further check. There is really no need for such scary forum titles, you know 'major error', etc...

 

Thank you in advance.