Betway confiscating funds

[Banno90]

Hi

 

I had a nice win on the football last night, £2570. I withdrew this money and it went into my pending withdrawals on Betway.

 

However this morning I awoke to see the money had gone and I had an email about a mismatch PayPal account. I had used £10 from my brothers PayPal to put bets on.

 

My bets were £10 on a horse at 9/2, then £55 on an 8-fold accumulator which come in too. It certainly wasn't the first time I had deposited with Betway.

 

On calling them this morning, a member of their team said using somebody else's financial account deemed everything void from transactions to winnings.

 

Does anyone know what I can do? I was assured the money would be in my PayPal within 2-24 hours last night when speaking to a member of the team on the Live Chat, now it seems like they've picked a discrepancy to avoid paying out.

 

Thanks,

Katie

[raverbabe]

Sorry Katie but they haven't picked a discrepancy here... it's definitely against the rules to make a deposit using somebody elses account, it will be stated clearly in the terms and conditions so you don't really have a chance of seeing that money. I feel so bad for you

I admit it is a cop out - you can bet your last tenner you  wouldn't have got it back if you lost.

[cocopop3011]

Hi

 

I had a nice win on the football last night, £2570. I withdrew this money and it went into my pending withdrawals on Betway.

 

However this morning I awoke to see the money had gone and I had an email about a mismatch PayPal account. I had used £10 from my brothers PayPal to put bets on.

 

My bets were £10 on a horse at 9/2, then £55 on an 8-fold accumulator which come in too. It certainly wasn't the first time I had deposited with Betway.

 

On calling them this morning, a member of their team said using somebody else's financial account deemed everything void from transactions to winnings.

 

Does anyone know what I can do? I was assured the money would be in my PayPal within 2-24 hours last night when speaking to a member of the team on the Live Chat, now it seems like they've picked a discrepancy to avoid paying out.

 

Thanks,

Katie

 

Aww Katie I wish I could bring you some good news but I'm afraid this is in breach of Betway's terms and conditions. Whichever method you choose to deposit with it MUST be in your name otherwise the casino are well within their rights to confiscate your funds. At best you may get your deposit back.

[raverbabe]

If BetWay do suspend your account then you'll need to prove that you had your brothers permission and probably provide his ID in order to get things straightened out. You could ask them if they might consider paying you once that is done, but I don't fancy your chances I'm afraid