1xbet scamming

[Tharsan.k]

I am submitting this complaint regarding two deposits that have still not been credited to my 1xBet account.

 

The relevant 1xBet Payment Inquiry IDs are:

 

24821104  

24969277

 

I have contacted 1xBet customer support many times regarding these transactions. Each time, I receive essentially the same response: that my issue is being investigated, that a reminder has been sent to the payment/accounting department, and that I should continue waiting.

 

For example, I have repeatedly been told:

 

“We have sent a reminder to our payment department and they will work to resolve this issue as quickly as possible. Please be patient.”

 

However, there has been no actual resolution. The deposits have not been credited, the money has not been returned, and I have not been given a specific explanation for the delay or a definite timeframe for resolving it.

 

This is particularly frustrating because I have contacted support repeatedly and continue to receive the same generic response instead of meaningful information about the status of my funds.

 

I have attached screenshots of my conversations with 1xBet support as evidence.

 

I respectfully request that 1xBet provide a substantive update on Payment Inquiry IDs 24821104 and 24969277 and either credit both missing deposits to my account or return the funds to the original payment method without further unnecessary delay.

 

I would appreciate AskGamblers' assistance in obtaining a proper response and resolution from 1xBet.

[Afi4wins]

@Tharsan.k I think I have said to you earlier on that Askgamblers Complaint Team (AGCCS) no longer accepts complaints against the casino.

Nonetheless, if you still want to submit your complaint, kindly click on the 'COMPLAINTS' button at the top of the screen to make a complaint.

This forum do not handle complaints but we can discuss any issues that you may have.

[Tharsan.k]

Thank you for clarifying. As you mentioned earlier, I already tried the complaints section, but unfortunately AskGamblers is no longer accepting complaints against 1xBet.

 

My main intention in posting here is therefore not to submit a complaint through the forum, but to make other players aware of the problems I have experienced with 1xBet.

 

I especially want players from Sri Lanka to be cautious. Based on my experience with unresolved deposit issues and the difficulty of getting a proper resolution, I personally do not consider 1xBet trustworthy.

 

I hope sharing my experience here can help other players make a more informed decision before depositing their money.

[Blackjax]

Is Askgamblers telling you via email that they are not accepting complaints against 1xbet or are you not able to file a complaint through site? 

Because when I try to file a complaint against them its working. 

[Ultras34]

A lot of people complain about this site,only what i can say its poor one,avoid it in time,run run.

[rafaelmoura.er]

With two deposits stuck like that, the Inquiry IDs are the only thing that moves it — keep 24821104 and 24969277 in every message and attach the payment proof and the support chat screenshots to the complaint, not just to live chat. Ask them in writing for a date, not just "soon", and don't send another deposit to test it. If the ticket gets closed without a credit or a refund, reopen it with the same IDs instead of starting a new one.

[cocopop3011]

@Tharsan.k You can now post here if you want help from our complaints expert - Ask Matej - Get Expert Advice on Your Complaints