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Posted

Dear AskGamblers Support Team,

I am trying to submit a formal complaint against Slotuna Casino regarding an outstanding €16,300 refund claim.

I can see that Slotuna Casino is listed on AskGamblers and that there are previous complaints against the casino. However, when I try to submit my complaint, Slotuna does not appear as an available operator and I receive a message stating that the casino is restricted/unavailable in my country.

I am based in Portugal and I would like to submit my complaint regarding my €16,300 refund claim.

I have already attempted to resolve the matter directly with Slotuna on several occasions, but I have not received a substantive response or resolution.

Could you please advise me how I can submit my complaint against Slotuna through your complaints service despite the country restriction?

I can provide all relevant correspondence and supporting documentation.

Thank you for your assistance.

Kind regards,

Filipa Reis

Posted
4 hours ago, filipareis said:

Dear AskGamblers Support Team,

I am trying to submit a formal complaint against Slotuna Casino regarding an outstanding €16,300 refund claim.

I can see that Slotuna Casino is listed on AskGamblers and that there are previous complaints against the casino. However, when I try to submit my complaint, Slotuna does not appear as an available operator and I receive a message stating that the casino is restricted/unavailable in my country.

I am based in Portugal and I would like to submit my complaint regarding my €16,300 refund claim.

I have already attempted to resolve the matter directly with Slotuna on several occasions, but I have not received a substantive response or resolution.

Could you please advise me how I can submit my complaint against Slotuna through your complaints service despite the country restriction?

I can provide all relevant correspondence and supporting documentation.

Thank you for your assistance.

Kind regards,

Filipa Reis

Hi and welcome to the forum. Which country are you from so I can check this please?

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