This is criminal in the truest sense of the word

[slotinator]

You go through a lot over time. Unnecessary stalling tactics during verification and things like that. But what happened with "Winawin Casino" is easily the worst scam I've ever personally experienced.

I've been depositing small amounts of money to this casino for years now, but no more than €120 max per month because I'm just a cook in a kindergarten. I used various deposit methods. And everything seemed to be going wonderfully for a long time. Until the moment I won and requested a withdrawal. I never would have imagined that this casino would simply exclude me overnight.

Withdrawal request in the pipeline: €750 (daily limit)

and €1911 in my player account. You have to submit another withdrawal request the next day, and so on in this scam casino.

No email or anything else. Access denied.

So I tried the live chat. The operator sent me the exact same pre-written text that I later received as a reply to my emails to support@winawin.  via the "HelpDesk."

Quote:

Thank you for contacting us. We would like to inform you that your account has been closed per the administration's decision. Unfortunately, this decision is final, and your account cannot be reopened.

No explanation whatsoever. Not a word about the money in my player account.

This is criminal in the truest sense of the word.

 

[Afi4wins]

@slotinator Hi there and welcome to the forum.

Unfortunately, Winawin casino is not listed at Askgamblers, so the AGCCS service cannot be used to file a complaint.

[marius1978]

13 hours ago, Afi4wins said:

@slotinator Hi there and welcome to the forum.

Unfortunately, Winawin casino is not listed at Askgamblers, so the AGCCS service cannot be used to file a complaint.

Yes, they are:

https://www.askgamblers.com/online-casinos/reviews/winawin-casino

They're closely related to Cobra and Jackpoty and very reliable in my experience.

[Afi4wins]

6 minutes ago, marius1978 said:

Yes, they are:

https://www.askgamblers.com/online-casinos/reviews/winawin-casino

They're closely related to Cobra and Jackpoty and very reliable in my experience.

That's very strange! I searched for it several times but only WINOWIN was shown! Thanks mate. 

[cocopop3011]

22 hours ago, slotinator said:

You go through a lot over time. Unnecessary stalling tactics during verification and things like that. But what happened with "Winawin Casino" is easily the worst scam I've ever personally experienced.

I've been depositing small amounts of money to this casino for years now, but no more than €120 max per month because I'm just a cook in a kindergarten. I used various deposit methods. And everything seemed to be going wonderfully for a long time. Until the moment I won and requested a withdrawal. I never would have imagined that this casino would simply exclude me overnight.

Withdrawal request in the pipeline: €750 (daily limit)

and €1911 in my player account. You have to submit another withdrawal request the next day, and so on in this scam casino.

No email or anything else. Access denied.

So I tried the live chat. The operator sent me the exact same pre-written text that I later received as a reply to my emails to support@winawin.  via the "HelpDesk."

Quote:

Thank you for contacting us. We would like to inform you that your account has been closed per the administration's decision. Unfortunately, this decision is final, and your account cannot be reopened.

No explanation whatsoever. Not a word about the money in my player account.

This is criminal in the truest sense of the word.

 

Hi and welcome to the forum. Unfortunately, we are starting to see more and more if these ridiculous daily limits being so slow. However, can you not just submit three withdrawals?

[Flatzem888]

4 hours ago, Afi4wins said:

That's very strange! I searched for it several times but only WINOWIN was shown! Thanks mate. 

sometimes the search engine is glitchy and that goes for games being searched and not just casinos.

[Flatzem888]

26 minutes ago, cocopop3011 said:

Hi and welcome to the forum. Unfortunately, we are starting to see more and more if these ridiculous daily limits being so slow. However, can you not just submit three withdrawals?

how can he do any more withdrawals when his account got closed.

[Afi4wins]

1 minute ago, Flatzem888 said:

sometimes the search engine is glitchy and that goes for games being searched and not just casinos.

Yeah bro, things are still glitchy for me currently.

[cocopop3011]

7 hours ago, Flatzem888 said:

how can he do any more withdrawals when his account got closed.

Missed that part.

[cocopop3011]

7 hours ago, Flatzem888 said:

sometimes the search engine is glitchy and that goes for games being searched and not just casinos.

Please report this in the relevant thread so I can report it.