faline Posted September 2, 2015 Share Posted September 2, 2015 hello, This is now more than a month I've made a withdrawal request in the amount of 819 euros on winbig21 casino (request withdrawal dates 17/07 ) which has still not been processed. Until now I never had a problem on this casino but my withdrawal requests did not exceed 300 euros.On chat we have not stopped telling me your withdrawal will be processed in the week but nothing ever happens. Now no one answer me on chat . I also sent several messages to the support that remained unanswered. What can I do for my withdrawal request to be processed? Thank you for the answer you can give me my username in this casino is : crcridu13 Best regards MacdoniS 1 Quote Link to comment Share on other sites More sharing options...
ValDes Posted September 2, 2015 Share Posted September 2, 2015 hello, This is now more than a month I've made a withdrawal request in the amount of 819 euros on winbig21 casino (request withdrawal dates 17/07 ) which has still not been processed. Until now I never had a problem on this casino but my withdrawal requests did not exceed 300 euros. On chat we have not stopped telling me your withdrawal will be processed in the week but nothing ever happens. Now no one answer me on chat . I also sent several messages to the support that remained unanswered. What can I do for my withdrawal request to be processed? Thank you for the answer you can give me my username in this casino is : crcridu13 Best regards Hello and welcome to the AskGamblers forum. Usually, I would advise to give the casino a couple more days to sort it out your issue, however considering the appalling complaints history of Winbig21 Casino here at AskGamblers I will recommend you submitting a complaint asap. cocopop3011 and Raptordinos 2 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted September 2, 2015 Share Posted September 2, 2015 hello, This is now more than a month I've made a withdrawal request in the amount of 819 euros on winbig21 casino (request withdrawal dates 17/07 ) which has still not been processed. Until now I never had a problem on this casino but my withdrawal requests did not exceed 300 euros. On chat we have not stopped telling me your withdrawal will be processed in the week but nothing ever happens. Now no one answer me on chat . I also sent several messages to the support that remained unanswered. What can I do for my withdrawal request to be processed? Thank you for the answer you can give me my username in this casino is : crcridu13 Best regards Good Luck with your complaint, hope you get your winnings! Keep us posted! Raptordinos 1 Quote Link to comment Share on other sites More sharing options...
MacdoniS Posted September 3, 2015 Share Posted September 3, 2015 I'm sorry to hear that mate. Actually i'm also a player of WinBig 21 Casino previously but because of the slow payment and also multiple cases of complaint i decided to delete my account to their casino. I hope that you will get it as soon as possible mate! Raptordinos 1 Quote Link to comment Share on other sites More sharing options...
Raptordinos Posted September 5, 2015 Share Posted September 5, 2015 Hi mate, I'm not user at this casino and don´t know the way they are, but I also think you should state a complaint here at AksGamblers website, it is a strong and useful tool for us the players. Wish you the best with your issue Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted September 5, 2015 Share Posted September 5, 2015 Faline - do you have un update on your withdrawal yet? I do hope so Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.