LuckyDuckling Posted yesterday at 12:28 PM Posted yesterday at 12:28 PM On 2/7/2026 at 6:44 AM, bp54 said: I am writing to ask the representative of DeloroCasino to respond here, as they are not replying to the emails I send to the support address. I have proof that when I was scammed at your casino, you had a fake or expired license and malware on your own website. Sorry to hear you’re dealing with this. If you have proof of an expired or fake license, that’s definitely serious. bp54 1 Quote
Potatohead Posted yesterday at 12:33 PM Posted yesterday at 12:33 PM I'm playing regularly at Deloro since spring last year, never had an issue, withdrawals are literally instant (even within the 4 digit range) support is superb. lojd23 1 Quote
Potatohead Posted yesterday at 12:34 PM Posted yesterday at 12:34 PM Just now, Potatohead said: I'm playing regularly at Deloro since spring last year, never had an issue, withdrawals are literally instant (even within the 4 digit range) support is superb. (just sharing my experience, not meant to denounce you or your case) Quote
bp54 Posted yesterday at 12:43 PM Author Posted yesterday at 12:43 PM 12 minutes ago, Potatohead said: (Apenas compartilhando minha experiência, não tenho a intenção de criticar você ou seu caso) I've had an account with them since January, I had one problem with them, partly my fault, but it was resolved. However, as you can see, what happened to me isn't normal. I was going to ask everyone who has an account there to contact the chat (Juliana/Sophie etc...) and report that they saw a user complaining about them with proof, etc... to see what they would say, because they haven't contacted me. Quote
Flatzem888 Posted yesterday at 12:55 PM Posted yesterday at 12:55 PM 10 minutes ago, bp54 said: I've had an account with them since January, I had one problem with them, partly my fault, but it was resolved. However, as you can see, what happened to me isn't normal. I was going to ask everyone who has an account there to contact the chat (Juliana/Sophie etc...) and report that they saw a user complaining about them with proof, etc... to see what they would say, because they haven't contacted me. Juliana/Sophie are not real women.. cause it was showed in a complaint over at CM.... for one, I am a woman and all of the reps there are “beautiful women” but a while ago I got contacted by an employee at del oro that everything they said was a lie; ALL of the reps on del oro are men and it shook me to the core because I had been sending pictures of me and my DAUGHTER to them thinking they were all women. One fake woman in particular a Juliana (aka *snip*) let me send her 100 euro with me thinking she was my real friend. I learned that the owner (*snip* is his real name but he goes by John here and other forums) gets very angry if ANYBODY wins and his tactics include unverifying players in the hope they will Spend their winnings and saying it was a “mistake”; he also kicks players out for winning too much and with me personally my withdrawal limit was 1500 but I was only allowed to was 1200 one day for no reason and again, magically fixed when the money was gone. Quote
bp54 Posted yesterday at 01:38 PM Author Posted yesterday at 01:38 PM 46 minutes ago, Flatzem888 said: Juliana/Sophie are not real women.. cause it was showed in a complaint over at CM.... for one, I am a woman and all of the reps there are “beautiful women” but a while ago I got contacted by an employee at del oro that everything they said was a lie; ALL of the reps on del oro are men and it shook me to the core because I had been sending pictures of me and my DAUGHTER to them thinking they were all women. One fake woman in particular a Juliana (aka *snip*) let me send her 100 euro with me thinking she was my real friend. I learned that the owner (*snip* is his real name but he goes by John here and other forums) gets very angry if ANYBODY wins and his tactics include unverifying players in the hope they will Spend their winnings and saying it was a “mistake”; he also kicks players out for winning too much and with me personally my withdrawal limit was 1500 but I was only allowed to was 1200 one day for no reason and again, magically fixed when the money was gone. I had already seen this text and the Casinomeister one. Quote
Flatzem888 Posted yesterday at 01:42 PM Posted yesterday at 01:42 PM 5 minutes ago, bp54 said: I had already seen this text and the Casinomeister one. do you know when those large bets were being made were actual real bets or just fake bets written into game logs ? did anyone watch the games live and say that your username was showing such bets i mean did any of the bets they made win at all cause it would have showed somewhere on the list of winners Quote
bp54 Posted 21 hours ago Author Posted 21 hours ago 3 hours ago, Flatzem888 said: Você sabe se aquelas apostas altas eram apostas reais ou apenas apostas falsas registradas nos logs do jogo? Alguém assistiu aos jogos ao vivo e disse que seu nome de usuário aparecia nessas apostas? Quer dizer, alguma das apostas que eles fizeram ganhou? Porque isso teria aparecido em algum lugar na lista de vencedores. I can't tell you anything, since I couldn't even access the account. That Casinomeister post revealed the owners' names, which was important to me. Because I have a name and I can go there and contact the FBI. Quote
bp54 Posted 20 hours ago Author Posted 20 hours ago 19 minutes ago, bp54 said: 4 hours ago, Flatzem888 said: Você sabe se aquelas apostas altas eram apostas reais ou apenas apostas falsas registradas nos logs do jogo? Alguém assistiu aos jogos ao vivo e disse que seu nome de usuário aparecia nessas apostas? Quer dizer, alguma das apostas que eles fizeram ganhou? Porque isso teria aparecido em algum lugar na lista de vencedores. Does anyone have these names? Or any images? Quote
bp54 Posted 15 hours ago Author Posted 15 hours ago I have a question for players who still play there: is there a VIP named John? Quote
bp54 Posted 4 hours ago Author Posted 4 hours ago 21 hours ago, cocopop3011 said: @bp54 Please follow the advice above to get your complaint to the right people and let me know once your review has been submitted so that I can approve it. Good morning, I just wanted to let you know that I've already written the review. However, I want to reiterate that you are a forum that many people visit and should very carefully review this casino. There's the Casinomeister case, which is very serious. There's my case. I even want to say that I did everything to recover that money that was going to change my life. I was in constant contact with a supposed casino employee, who I'm 90% sure is the owner, named J..........., who gave me hope, until yesterday when he basically offered me a miserable sum of €5000 to reach an agreement.... During this time I've been talking to the person, he said he would help me, that he would talk to the owner (which is him, LOL) and see what he could do, and asked me what he would gain from it, to which I said if he recovers 50,000 I'll give him 10,000. And as I said, I would do anything to recover the money. Let me just update you, after this latest evidence that I found thanks to a user here asking for these screenshots, I filed a formal complaint with: MFSA EVOLUTION GAMING ANJOAN MAG These complaints I made include my entire history, but due to the fact that people don't seem to care, I focus on the entities that collaborate with Delorocasino. MIFFINITY EVOLUTION GAMING There's an old Portuguese saying that goes like this: "He who steals is as much a thief as he who helps to steal." I requested the reopening of my complaint on GuruCasinos, as I have filed several complaints against them on TrustPilot. They said they can't resolve cybercrimes, but the issue here is that this is more than just a cybercrime. Quote
Flatzem888 Posted 2 hours ago Posted 2 hours ago 1 hour ago, bp54 said: Good morning, I just wanted to let you know that I've already written the review. However, I want to reiterate that you are a forum that many people visit and should very carefully review this casino. There's the Casinomeister case, which is very serious. There's my case. I even want to say that I did everything to recover that money that was going to change my life. I was in constant contact with a supposed casino employee, who I'm 90% sure is the owner, named J..........., who gave me hope, until yesterday when he basically offered me a miserable sum of €5000 to reach an agreement.... During this time I've been talking to the person, he said he would help me, that he would talk to the owner (which is him, LOL) and see what he could do, and asked me what he would gain from it, to which I said if he recovers 50,000 I'll give him 10,000. And as I said, I would do anything to recover the money. Let me just update you, after this latest evidence that I found thanks to a user here asking for these screenshots, I filed a formal complaint with: MFSA EVOLUTION GAMING ANJOAN MAG These complaints I made include my entire history, but due to the fact that people don't seem to care, I focus on the entities that collaborate with Delorocasino. MIFFINITY EVOLUTION GAMING There's an old Portuguese saying that goes like this: "He who steals is as much a thief as he who helps to steal." I requested the reopening of my complaint on GuruCasinos, as I have filed several complaints against them on TrustPilot. They said they can't resolve cybercrimes, but the issue here is that this is more than just a cybercrime. did you sign up to deloro via an affiliate link? Quote
cocopop3011 Posted 2 hours ago Posted 2 hours ago 2 hours ago, bp54 said: Good morning, I just wanted to let you know that I've already written the review I have published your review but edited your one sentence regaridng CM to direct members here rather than a different site which would go agsint our community guidelines Quote
cocopop3011 Posted 2 hours ago Posted 2 hours ago 2 hours ago, bp54 said: I want to reiterate that you are a forum that many people visit and should very carefully review this casino We don't review casinos in our forum - but we allow you the freedom of speech which is what you are having here Quote
bp54 Posted 2 hours ago Author Posted 2 hours ago 36 minutes ago, Flatzem888 said: Você se cadastrou na Deloro por meio de um link de afiliado? I found deloro in gurucasino and hight reputation , but nots true. Quote
bp54 Posted 2 hours ago Author Posted 2 hours ago 12 minutes ago, cocopop3011 said: Não fazemos avaliações de cassinos em nosso fórum, mas garantimos a sua liberdade de expressão, que é o que você tem aqui. I still think the complaints team should let me file my complaint so they can call a DeLorean representative; maybe then they'd lower their reputation. With all the evidence I presented! Quote
Flatzem888 Posted 1 hour ago Posted 1 hour ago I asked AI to check all the reviews about del oro and what it found was; 2/24/2026 1:55 PM I’ve taken a deep dive into the review patterns for Deloro Casino across major platforms as of February 2026. When you look past the 9.5 surface score, the "seams" of a massive manipulation campaign start to show. The signs of fake or incentivized reviews aren't just a suspicion—they follow a specific, documented "bot and bribe" playbook. 1. The "August 8th" Surge (Review Bombing) There is a massive, unnatural cluster of reviews that appeared on or around August 8, 2025. The Pattern: Dozens of 5-star reviews were posted within 24 to 48 hours. In organic reviewing, traffic is like a slow stream; in fake reviewing, it’s a sudden flood. The Content: Most of these reviews (from users like "Xhulio," "Yuliyan," and "Isabeltie") use nearly identical phrasing: "Fast deposits and withdrawals," "Helpful chat," and "Lots of game providers." They read like a marketing checklist because they likely are. 2. The "Incentivized" Language Many of these high-score reviews specifically mention "Free Spins" and "Bonuses" as the reason they are writing. The Tactic: As the woman from the 2025 Casinomeister thread warned, the casino offers small rewards (like €5 or 20 spins) in exchange for a 5-star rating. The Giveaway: Real players who win big usually talk about their win. These reviews talk about the "smooth interface" and "friendly support"—the kind of things you notice in the first 5 minutes before you've even tried to take money out. 3. The "Name" Anomaly If you look at the names of the reviewers—like "Mateusz Kukuła" or "Václav Čakrda"—they are often Eastern European. While this isn't proof of fraud on its own, rogue casinos frequently use "Review Farms" based in low-cost labor regions to mass-produce positive sentiment. Contrast this with the actual complaints: The complaints (like merino54's) are long, detailed, and contain specific dates and amounts. The fake reviews are short, generic, and "fluff-filled." 4. The "SEO Burying" Strategy Whenever a major complaint like merino54's hits a forum, you will notice a sudden "wave" of new 5-star reviews. The Goal: To push the negative complaint off the front page of the "Most Recent" tab. If a new player checks the site and sees 10 people saying "Great!" they are less likely to scroll down to the 11th person saying "They stole €52k." Red Flags to Look For: Red Flag Example in Deloro Reviews Why it's suspicious Similar Phrasing "Instant withdrawals" mentioned in 80% of top reviews. Real people use different words (payout, cashout, money). No "Middle" Ground Almost all reviews are either 10/10 or 1/10. Real services usually have 3 and 4-star reviews for minor issues. Account Age Reviews from accounts that have only ever reviewed one casino. "Shill" accounts are created for one purpose and then abandoned. Support Praise "Support is like a family," "Juliana is my best friend." Most people find support "okay" or "fine," not "life-changingly beautiful." When you look at these sites side-by-side, the "Review Farming" patterns become undeniable. 1. Trustpilot (The "August 8th" Ghost Town) If you visit the Trustpilot page for Deloro, you will see a massive anomaly. The Surge: On August 8, 2025, a staggering number of 5-star reviews were posted. Users like Yuliyan Stoimenov, OlaOlu Bamikole, and Magdalena Mytnik all posted nearly identical praise on the same day. The Phrasing: Almost every review from this "spike" uses a specific 3-point script: "Fast payouts/withdrawals" "Professional/Helpful support" "Clean interface/Lots of games" The "Pay-to-Play" Warning: On this very same platform, users like Rhys Maynard and Vikas Kumar have posted warnings explicitly stating that "the reviews here are paid for." 2. AskGamblers (The 9.5 "Algorithm Shield") AskGamblers is where the casino gets its "prestige" score. The Issue: Their scoring system heavily weights volume and response rate. Because "John" (the admin) responds quickly to complaints with "canned" answers, the system marks them as "Responsive," which keeps the score high even if the player never actually gets paid. Review Bursts: Just like Trustpilot, whenever a major complaint (like merino54's) is filed, a cluster of generic 10/10 reviews suddenly appears to keep the average from dropping. 3. Casino Guru (The "Ambiguous" Zone) While Casino Guru's experts often rate rogue casinos lower, the User Review section for Deloro is flooded with the same Eastern European names found on Trustpilot. Interestingly, some reviewers here have actually posted that they were "unverified" immediately after winning, which matches the 2025 Casinomeister testimony you shared. Comparison of Review Authenticity Site User Score Fraud Indicators Real Player Sentiment Trustpilot ~4.1 / 5 Extreme: 50+ reviews in 24h bursts. "Scam," "Stole 11k," "Paid reviews." AskGamblers ~9.5 / 10 High: Generic scripts, shill accounts. "They won't pay," "Database errors." Casino Guru ~8.0 / 10 Moderate: Mixed with real complaints. "Verified then unverified," "Fake slots." The Verdict on "John's" Operation The evidence suggests "John" is running a Review Reputation Management strategy. He likely uses a service where he pays a small fee for a "burst" of 50-100 reviews from bot farms or incentivized low-stakes players. This creates a "Wall of Noise" that a single victim like merino54 has to scream over to be heard. bp54 1 Quote
bp54 Posted 1 hour ago Author Posted 1 hour ago 17 minutes ago, Flatzem888 said: Pedi à IA para verificar todas as avaliações sobre Del Oro e o que ela encontrou foi: 24/02/2026 13:55 Analisei detalhadamente os padrões de avaliação do Deloro Casino nas principais plataformas até fevereiro de 2026. Ao olhar além da nota superficial de 9,5, as "costuras" de uma campanha de manipulação em larga escala começam a aparecer. Os indícios de avaliações falsas ou incentivadas não são apenas uma suspeita — elas seguem um padrão específico e documentado de "bots e subornos". 1. A onda de "8 de agosto" (bombardeio de avaliações negativas) Há um grande e anormal agrupamento de avaliações que surgiu por volta de 8 de agosto de 2025 . O padrão: dezenas de avaliações de 5 estrelas foram publicadas em 24 a 48 horas. Em avaliações orgânicas, o tráfego é como um riacho lento; em avaliações falsas, é uma inundação repentina. O conteúdo: A maioria dessas avaliações (de usuários como "Xhulio", "Yuliyan" e "Isabeltie") usa frases quase idênticas: "Depósitos e saques rápidos", "Chat útil" e "Muitos provedores de jogos". Elas parecem uma lista de verificação de marketing porque provavelmente são. 2. A linguagem "incentivada" Muitas dessas avaliações com notas altas mencionam especificamente "Giros Grátis" e "Bônus" como o motivo de suas avaliações positivas. A tática: como alertou a mulher do tópico "Casinomeister 2025", o cassino oferece pequenas recompensas (como €5 ou 20 rodadas grátis) em troca de uma avaliação de 5 estrelas. O Sorteio: Jogadores reais que ganham muito geralmente falam sobre suas vitórias. Essas avaliações mencionam a "interface intuitiva" e o "suporte amigável" — o tipo de coisa que você percebe nos primeiros 5 minutos, antes mesmo de tentar sacar dinheiro. 3. A anomalia do "nome" Se você observar os nomes dos avaliadores — como "Mateusz Kukuła" ou "Václav Čakrda" — verá que eles geralmente são do Leste Europeu. Embora isso por si só não seja prova de fraude, cassinos fraudulentos frequentemente usam "fazendas de avaliações" localizadas em regiões com mão de obra barata para produzir em massa avaliações positivas. Compare isso com as reclamações reais: as reclamações (como a de merino54 ) são longas, detalhadas e contêm datas e valores específicos. As avaliações falsas são curtas, genéricas e "cheias de informações irrelevantes". 4. A estratégia de "ocultação de SEO" Sempre que uma reclamação importante como a de merino54 aparece em um fórum, você notará uma onda repentina de novas avaliações de 5 estrelas. O objetivo: fazer com que a reclamação negativa saia da primeira página da aba "Mais recentes". Se um novo jogador acessar o site e vir 10 pessoas dizendo "Ótimo!", é menos provável que ele role a página até a 11ª pessoa dizendo "Eles roubaram € 52 mil". Sinais de alerta a serem observados: Bandeira vermelha Exemplo em avaliações da Deloro Por que isso é suspeito? Frases semelhantes "Saques instantâneos" mencionados em 80% das principais avaliações. Pessoas reais usam palavras diferentes (pagamento, saque, dinheiro). Não existe meio-termo. Quase todas as avaliações são 10/10 ou 1/10. Serviços confiáveis geralmente têm avaliações de 3 e 4 estrelas para problemas menores. Idade da conta Avaliações de contas que avaliaram apenas um cassino até hoje. Contas "shill" são criadas com um único propósito e depois abandonadas. Apoio e elogios "O apoio é como uma família", "Juliana é minha melhor amiga". A maioria das pessoas considera o apoio "bom" ou "aceitável", e não "algo que muda a vida de uma forma maravilhosa". Ao analisar esses sites lado a lado, os padrões de "cultivo de avaliações" tornam-se inegáveis. 1. Trustpilot (A cidade fantasma de "8 de agosto") Se você visitar a página da Deloro no Trustpilot, verá uma enorme anomalia. A Onda: Em 8 de agosto de 2025 , um número impressionante de avaliações de 5 estrelas foi publicado. Usuários como Yuliyan Stoimenov , OlaOlu Bamikole e Magdalena Mytnik postaram elogios quase idênticos no mesmo dia. A linguagem utilizada: Quase todas as avaliações deste "pico" usam um roteiro específico de 3 pontos: "Pagamentos/saques rápidos" "Apoio profissional/útil" Interface limpa/Vários jogos Aviso de "Pagamento por Conteúdo": Nesta mesma plataforma, usuários como Rhys Maynard e Vikas Kumar publicaram avisos afirmando explicitamente que "as avaliações aqui são pagas". 2. AskGamblers (O "Escudo do Algoritmo" de 9,5) É no AskGamblers que o cassino obtém sua pontuação de "prestígio". O problema: o sistema de pontuação deles dá muito peso ao volume e à taxa de resposta . Como "John" (o administrador) responde rapidamente às reclamações com respostas padronizadas, o sistema o classifica como "Responsivo", o que mantém a pontuação alta mesmo que o jogador nunca receba o pagamento. Explosão de avaliações: Assim como no Trustpilot, sempre que uma reclamação importante (como a de merino54 ) é registrada, surge repentinamente um conjunto de avaliações genéricas com nota 10/10 para impedir que a média caia. 3. Guru de Cassino (A Zona "Ambígua") Embora os especialistas do Casino Guru geralmente classifiquem os cassinos fraudulentos com notas mais baixas, a seção de Avaliações de Usuários do Deloro está repleta dos mesmos nomes do Leste Europeu encontrados no Trustpilot. Curiosamente, alguns avaliadores aqui chegaram a afirmar que ficaram "desverificados" imediatamente após ganharem, o que coincide com o depoimento do Casinomeister de 2025 que você compartilhou. Comparação da autenticidade das avaliações Site Pontuação do usuário Indicadores de Fraude Sentimento real do jogador Trustpilot ~4,1 / 5 Extremo: Mais de 50 avaliações em intervalos de 24 horas. "Golpe", "Roubou 11 mil", "Avaliações pagas". Pergunte aos apostadores ~9,5 / 10 Alto: Scripts genéricos, contas falsas. "Eles não vão pagar." "Erros no banco de dados." Guru do Cassino ~8,0 / 10 Moderado: Misturado com reclamações reais. "Verificado e depois não verificado", "Slots falsos". O veredicto sobre a operação de "John" As evidências sugerem que "John" está executando uma estratégia de gerenciamento de reputação por meio de avaliações . Ele provavelmente usa um serviço onde paga uma pequena taxa por uma "onda" de 50 a 100 avaliações geradas por bots ou por jogadores de baixo risco incentivados. Isso cria uma "barreira de ruído" que uma única vítima, como merino54, precisa superar para ser ouvida. Congratulations on the research, AI is very helpful. I don't know how it will turn out, we'll see... @cocopop3011 Quote
bp54 Posted 49 minutes ago Author Posted 49 minutes ago Now, in my opinion, with several companies involved, I sincerely believe that something will be done. It's not about playing the victim, but this has been very tiring and I'm exhausted with this whole situation. Quote
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