Casino (Groups) that love to spam

[Adebisi213]

I know I haven't signed up at as many online casinos as some of our other forum members. So the spam problem must be even more severe for some others here. One particular group I would like to highlight is Casino Rewards, they have many online casinos and some great no deposit bonuses.

 

But once you sign up with them, it seems you've signed up to get spammed and unsolicited snailmail for the rest of your life. I'd figure that if you untick the box when signing up that you don't want any promotional emails it would also entail not receiving any snailmail.

 

Yet these guys still keep sending me snailmail despite having closed my account at their casinos more than a year ago and having asked their support to take me off their marketing promotions list. Not even gonna bother contacting their support again as I already threw the snailmail away, and I doubt it would help anyway.

 

And guess what, my email spam folder is full with emails from these guys. In short, a very very bad practice from Casino Rewards with their aggressive campaigns. Sending me unsolicited snailmail usually ends up with closing my account immediately and $0 in deposits.

 

Would love to hear what other casinos employ the same blatant tactics to get you to deposit or sign up.

 

Are there any other casinos anyone would like to share?

[ValDes]

Unfortunately, my own experience with Casino Rewards casinos and the astonishing amount of spam mails is even worse than yours. 

 

Although I am not playing in any of their brands from ages /due to various reasons/, my email is constantly being a target to a flood of unsolicited and what is more important, misleading and downright false mails, sent by these guys on a regular basis. I am constantly a 'winner of 500 free credits', 'winner of 1000 free credits', 'chosen by a lottery to receive 2500 free credits', etc etc... Got really pissed off last week and spend over 20 minutes in the chat with two CR reps. They promised to remove my email from ANY mail list they have and must admit that for at least a week it was okay... Until couple of days ago when it all started again! Arghhh! 

[Adebisi213]

They truly are a pest when it comes to their marketing campaigns. Knew I wasn't the only one suffering from their spam, and yes I second that @ misleading email headers. A quick look in my spamfolder shows headers such as "You have been selected as one of this week's winners", yeh right! They promised to remove me up to three times and I bet they sell your info to other casinos.

 

I keep getting countless emails from casinos I never signed up with as well, which is a shame because they do have some excellent NDB offers and do actually pay.

[zerooo]

Hmmm.. i made account with 2 or maybe 3 casinos of Casino Rewards group, but when i registered i didn't select upon registration for promotions mails, so till now i didn't received any email from them. well yesterday i received a letter by post to my address for some promotions which i can claim in any casino of this group. they give me 50 free spins on Mega Moolah, each spin worth 0,5€...i think min deposit is 20€.. maybe i will claim it later..

[zerooo]

forgot to write who spam at my email. Simon Says Casino and Hippodrome casino, i tried to unsubscribe but when i opened their page it's some kind of error on the website and i can't enter my email to remove me from promotion list. it's annoying with this spams every 2,3 days. i hope i will solve this in the future and remove it.

[AnnaCasinoOfficial]

Unfortunately there have been cases where companies have had to shut down and has turned away from every piece of common sense, code of conduct (and legal responsibility) and sold their customer database to recover some loses. Not only in the casino biz - it happens everywhere and it is annoying and illegal.

 

Don't be so quick to just the casinos though. Especially in the gaming industry a lot of traffic comes from affiliates, which are third party partners who deliver new traffic and get paid to do so. It is almost impossible for a casino to really know where the traffic is coming from in the beginning of a relationship with an affiliate and once they figure it out and close down the affiliate it might be to late to salvage the reputation. But obviously, if you receive tons of spam, all coming from the same company owning different casinos, it naturally stinks to high *****.

[ValDes]

Indeed, unscrupulous affiliates could be just as bad as rogue casinos. However, my own experience as a player shows that none of the known huge spam 'waves' had happened without the relevant casino group being well in aware of what was happening.

 

Anyways, have just had a 'heart-to-heart' chat with Casino Rewards rep and was promised /for the 4th time in the last 2 years/ that my email is about to be removed from ANY of their existing mail lists for ANY of their brands. Now waiting for the promised miracle to happen.

 

By the way, forgot to mention that lately my email used for gambling has been seriously flooded by spam messages coming from Peter from VIP Room Casino. Anyone experiencing the same issue? 

[Adebisi213]

Unfortunately there have been cases where companies have had to shut down and has turned away from every piece of common sense, code of conduct (and legal responsibility) and sold their customer database to recover some loses. Not only in the casino biz - it happens everywhere and it is annoying and illegal.

 

Don't be so quick to just the casinos though. Especially in the gaming industry a lot of traffic comes from affiliates, which are third party partners who deliver new traffic and get paid to do so. It is almost impossible for a casino to really know where the traffic is coming from in the beginning of a relationship with an affiliate and once they figure it out and close down the affiliate it might be to late to salvage the reputation. But obviously, if you receive tons of spam, all coming from the same company owning different casinos, it naturally stinks to high *****.

 

I know the US has the Can-Spam act in place but I guess doesn't stop Casino Rewards and many other known 'spammers' since they don't operate within the US borders I believe. I agree with you that it's a common practices that's definitely not restricted by just the gaming industry. But I would love to see some action taken by a gaming commission that issues licenses.

 

Indeed, unscrupulous affiliates could be just as bad as rogue casinos. However, my own experience as a player shows that none of the known huge spam 'waves' had happened without the relevant casino group being well in aware of what was happening.

 

Anyways, have just had a 'heart-to-heart' chat with Casino Rewards rep and was promised /for the 4th time in the last 2 years/ that my email is about to be removed from ANY of their existing mail lists for ANY of their brands. Now waiting for the promised miracle to happen.

 

By the way, forgot to mention that lately my email used for gambling has been seriously flooded by spam messages coming from Peter from VIP Room Casino. Anyone experiencing the same issue? 

 

I think you might want to consider getting a new email address Valdes and maybe move to another address . But who knows maybe they will finally leave you and countless others alone.

 

No VIP Room Casino here, I do have lots of emails from VIP Rewards and Captain Cooks though lol.

[AnnaCasinoOfficial]

Indeed, unscrupulous affiliates could be just as bad as rogue casinos. However, my own experience as a player shows that none of the known huge spam 'waves' had happened without the relevant casino group being well in aware of what was happening.

 

Anyways, have just had a 'heart-to-heart' chat with Casino Rewards rep and was promised /for the 4th time in the last 2 years/ that my email is about to be removed from ANY of their existing mail lists for ANY of their brands. Now waiting for the promised miracle to happen.

 

By the way, forgot to mention that lately my email used for gambling has been seriously flooded by spam messages coming from Peter from VIP Room Casino. Anyone experiencing the same issue? 

 

There are a few things that regularly happen in the casino world:

 

a) A casino actually have the rights to mail you and you are simply unaware. Many casinos do competitions (usually in colaboration with affiliates), surveys etc. with the primary goal of spreading the word and the secondary goal of collection e-mails from interested customers. Sometimes (more often than not) people are not aware of the fact that they by agreeing to the terms allow the casinos to mail them. But if everything is done in a decent and orderly manner the casino or affiliate will of course respect and unsubscribe.

 

Affiliates are using dirty lists. If this happens for a period of time and stops then you can safely assume that the casino has gotten a number of complaints, realized what is going on and have closed down the affiliate. I consider this decent code of conduct since many of the affiliates that does run sneaky operations like this will build websites in order to look completely legit when they contact the casinos and since it is very often hard to estimate how much traffic a standard casino review site can have all might look good to the affiliate manager until the complaints start purring in.

 

c) It goes on forever and ever, unsubscribe actions gets ignored and the casino gives you the bla bla bla when you complain. In this case you can be fairly sure that the casino has accepted what is going on and should be outed about it.

 

A good thing is that affiliates are more "together" than ever before. The larger affiliates have groups where they together put pressure on casinos not to deal with rouge affiliates who either use deep black hat SEO tactics, spam e-mails or the likes.

 

Also, the vast majority of casinos today do value their brand and wants to operate in an orderly fashion. The industry is definitely maturing in this way and the increased focus on good code of conduct from licensing boards, affiliate communities and the industry has taken effect. It is not the wild west anymore so while the industry is still fairly "young" it is becoming a more and more safe and secure place for players to have fun and enjoy the thrills of gambling.

 

I know the US has the Can-Spam act in place but I guess doesn't stop Casino Rewards and many other known 'spammers' since they don't operate within the US borders I believe. I agree with you that it's a common practices that's definitely not restricted by just the gaming industry. But I would love to see some action taken by a gaming commission that issues licenses.

 

 

The licensing boards are very strict on this matter but it is difficult for them to police this area (as it is for authorities). But with more and more local licenses coming there is an extreme focus on operators and their behavior and this will only increase so we are going towards better and better times for sure on this matter.

 

Kind regards,

Mike

[raverbabe]

Unfortunately, my own experience with Casino Rewards casinos and the astonishing amount of spam mails is even worse than yours. 

 

Yes absolutely, the Casino Rewards group are without a doubt the undisputed kings of casino spam... I really hate that entire group. I've actually changed email address recently completely leaving my old one just for casino use because I am well and truly sick of the sheer amount of daily spam. I know a lot of it comes from shady affiliates, but its just not practical sharing one email address between real world business and on-line casinos because of this problem!