Be careful with SpinEmpire Casino

[marianna.laforgia.58]

I wanted to point out and warn anyone who wanted play on Spin Empire casino, absolutely you not register.

I tell my misadventure with this casino.

I deposited with welcome bonus of 125% and i had very lucky. As you seen on my screenshots i won on ghost pirates, victorious and finally my balance is increase by wildline on dead or alive.

After that, a follow days they locked my account asking me documents for verify.

I sent my documents, and they told me that is not ok and i had to send them back.I sent them for three times but they don't answered me and they did not me unlocked my account.

Meantime the bonus is expired and i have still account locked since two weeks.

Please can you help me at least to withdraw mydeposit?  

[Awena]

Hi Rainie, I am sorry to hear this. 

 

Lets wait Valdes and his reply, however, you can submit complaint here # http://www.askgamblers.com/submit-complaint-p47 and my suggestion is to check other complaints to see what info you should provide, but as I already said,Guru is the right person to advise you.

 

I hope you will receive your money. Did you met wagering requirements ?

[helenakp]

I wanted to point out and warn anyone who wanted play on Spin Empire casino, absolutely you not register.

I tell my misadventure with this casino.

I deposited with welcome bonus of 125% and i had very lucky. As you seen on my screenshots i won on ghost pirates, victorious and finally my balance is increase by wildline on dead or alive.

After that, a follow days they locked my account asking me documents for verify.

I sent my documents, and they told me that is not ok and i had to send them back.I sent them for three times but they don't answered me and they did not me unlocked my account.

Meantime the bonus is expired and i have still account locked since two weeks.

Please can you help me at least to withdraw mydeposit?  

Hi rainie83 you can ask help from our Guru or you can contact their casino rep on one forum,where he is active ,sorry for that,i have deposited there,but i guess luckily didnt won anything !

[helenakp]

I have submitted one post  here,not so long ago about this casino,being sister casino to Slotobank,which i believe they are the worst Netent casino,but SpinEmpire rep declined that, they have anything en common with Slotoban Casino,but after this i still have doubts about them ! 

[Afi4wins]

I have submitted one post  here,not so long ago about this casino,being sister casino to Slotobank,which i believe they are the worst Netent casino,but SpinEmpire rep declined that, they have anything en common with Slotoban Casino,but after this i still have doubts about them ! 

 

Many months ago, I deposited, took their Welcome Bonus, and played at this blardy casino. Later on, I found out that the customer support was hopeless...the casino layout I didn't like at all...and the navigation within the casino gave me some problems...so in the end, I excluded myself PERMANENTLY from this casino!

 

Even if they deny they're together with Slotobank...it doesn't bother me now because I am NEVER EVER playing again at any of these two blardy casinos! Period!

[ValDes]

I wanted to point out and warn anyone who wanted play on Spin Empire casino, absolutely you not register.

I tell my misadventure with this casino.

I deposited with welcome bonus of 125% and i had very lucky. As you seen on my screenshots i won on ghost pirates, victorious and finally my balance is increase by wildline on dead or alive.

After that, a follow days they locked my account asking me documents for verify.

I sent my documents, and they told me that is not ok and i had to send them back.I sent them for three times but they don't answered me and they did not me unlocked my account.

Meantime the bonus is expired and i have still account locked since two weeks.

Please can you help me at least to withdraw mydeposit?  

 

What I could advise is to submit a complaint asap and let us try solve this issue for you. 

 

Other than this, I am hearing and reading too many times that there's a possible connection between Spin Empire and Slotobank Casino. Sources are too many to call it a coincidence and unfortunately, if that is a true and these casinos are actually run by the same company/owner and giving the terrible reputation of Slotobank...well, I think a lot of players could end up with their funds being confiscated and simply not paid just like that.

[cocopop3011]

It's such a shame that Slotobank Casino have gone downhill you know because my withdrawl went okay after a few teething problems to start off with.

 

But in any case raine I hope you manage to withdraw your well deserved winnings.

[ValDes]

@rainie, you complaint has been accepted and published today. 

 

Let's hope that SpinEmpire management will cooperate as much as possible to have this issue solved as fast as possible. 

[ValDes]

Oh, and I will advise to refrain from further commenting on this issue while the complaint is open. 

[Raptordinos]

Got it

[ValDes]

Hmm, as far as I can see rainie is required to provide ID documents while she claims she don't have such? 

 

@rainie, please try to clarify or send me a PM please.