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    Gorilla Casino

    letskeepithonest

    By letskeepithonest
    in Best and Worst

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    ye2626 Newbie Gambler

    ye2626

    Posted
    Posted

    hi.

    So whats now :(?

    i cant find anybody who can help, authorities in Venezuela..  where this "casino" is supposed located.. nah, they dont know nothing about it.

    only my back is trying to help to get my money back, but i think its complicated it happened :(

    this is really sad

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    ValDes Premium Member

    ValDes

    Posted
    Posted

    hi.

    So whats now :(?

    i cant find anybody who can help, authorities in Venezuela..  where this "casino" is supposed located.. nah, they dont know nothing about it.

    only my back is trying to help to get my money back, but i think its complicated it happened :(

    this is really sad

     

    First of all, hello and welcome to AskGamblers. 

     

    Please keep in mind that Casino Cruise is being licensed by not just one but two licensing authorities - MGA and UKGC. You could find more info about these authorities and how to file a complaint there here and here. 

     

    Usually, when player came here reporting some issue with casino, my advice would be to take benefit from AskGamblers Casino Complaints Service and submit a complaints against that casino, but in your case I do not believe you have a valid claim since you admit you played and lost all your money. 

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

     

    What do you mean your another person?

     

    I see your complaint has been closed and it states you breached the terms (which you mentioned in a previous post) Are you asking where you can now go for further help?

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    ye2626 Newbie Gambler

    ye2626

    Posted
    Posted

    Exactly,

    How can be in a casino one rule dont play at roullette and slots? i cant understand

    But is not the complain, the reality is that i never accepted their bonus, my account said but they just Blocked me when i wrote my first message here!!! So i cant prove it.

    In any case, i didnt play the money and they blocked me.

    i want my deposit of 1.500 back:(

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