cocopop3011 Posted August 24, 2014 Share Posted August 24, 2014 I know we have a few Mobile users here, I wondered if anyone is familiar with Video Slots Mobile? I am also hoping Lucas will see my thread and be able to help. Since I can remember I've always had a problem with the mobile interface when it comes to putting in voucher codes. Whenever I click on vouchers instead of taking me to the the voucher page it just redirects me to the home page and its sooooo annoying! I wondered of anyone else has this problem? And if you know a solution that would be great! (And I don't mean by using desktop ) Irine 1 Quote Link to comment Share on other sites More sharing options...
Irine Posted August 24, 2014 Share Posted August 24, 2014 I know we have a few Mobile users here, I wondered if anyone is familiar with Video Slots Mobile? I am also hoping Lucas will see my thread and be able to help. Since I can remember I've always had a problem with the mobile interface when it comes to putting in voucher codes. Whenever I click on vouchers instead of taking me to the the voucher page it just redirects me to the home page and its sooooo annoying! I wondered of anyone else has this problem? And if you know a solution that would be great! (And I don't mean by using desktop ) Hello Lady Sharon what kind of casino was that? Do you email them regarding to that wrong url redirecting? I had that problem before but it's about my money delayed crediting. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted August 24, 2014 Author Share Posted August 24, 2014 Hello Lady Sharon what kind of casino was that? Do you email them regarding to that wrong url redirecting? I had that problem before but it's about my money delayed crediting. Its Videoslots. No Irene I haven't bothered emailing them if I am honest because its one of those things that they just say technical errors blah blah blah. I was just wondering if it was happening to anyone else. Irine 1 Quote Link to comment Share on other sites More sharing options...
VS_Lucas Posted August 25, 2014 Share Posted August 25, 2014 Hello Sharon,Good morning. Could you let us know which mobile device you're using, and also if you could delete the cache and cookies + restart the device and try again, and let us know how that goes please?As we've tested the vouchers link on the mobile casino and it is working just fine and opening the vouchers page as it should.Hope you're all good. I'll wait to hear back from you.Kind Regards,Lucas Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted August 25, 2014 Author Share Posted August 25, 2014 Hello Sharon, Good morning. Could you let us know which mobile device you're using, and also if you could delete the cache and cookies + restart the device and try again, and let us know how that goes please? As we've tested the vouchers link on the mobile casino and it is working just fine and opening the vouchers page as it should. Hope you're all good. I'll wait to hear back from you. Kind Regards, Lucas I'm using an iPad. I've already deleted cookies and cache but it doesn't make any difference unfortunately. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted August 25, 2014 Author Share Posted August 25, 2014 It's okay I logged into my account on desktop in the end I just wondered really if it was a known problem Quote Link to comment Share on other sites More sharing options...
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