Documentation before making withdrawal

[Luciana]

Hey ya

 

 

No, I still haven't made my first withdrawal, but in case I do, I was wondering about things related to documents that helps you prove your identity.

Saw somewhere what casino requires and I can't not to ask why everything of it is necessary

 

In email I saw, documents required are the following:

 

- A copy of passport or ID (photo ID and address clearly showing)

- A copy of a recent utility bill or a recent telephone bill, confirming your place of residence 

- A copy of the front of your credit/debit card (or screenshot of payment method)...

 

So, why is all this documentation needed? Especially bills?

Do you already have prepared all that copies, in case of withdrawal? How they can know if another person from the house,  for example daughter, sends all that copies? And what if somebody hasn't any bills on his/her name?

Aaaaand why don't they require all that when people deposit, but only when withdraw?

[cocopop3011]

Photo ID is a must! But I can really go off on one on this subject. They say passport or driving licence but as we all know not everyone has these.so if you don't have this they ask for a GOVERNMENT ISSUED photo ID .... Which Valleys has...sends it off and they don't accept it!

 

Some casinos just can't accept the fact that some people just DO NOT have passports or driving licences. It's like speaking to a brick wall.

 

Recent utility bill - yeah that's a given, as you mentioned just to confirm your residence

 

And front and back of card I always have ready too. I know some people don't like sending these off but again it's pretty standard procedure.

 

And if people had to provide documents before depositing (which is how it should be) I think casinos would find they had a lot less people depositing because I can only assume a certain percentage of complaints are based around the fact people can't withdraw due to incorrect documents, so if this was requested from the player to deposit - it would prevent the player from depositing too!

[helenakp]

Hey ya

 

 

No, I still haven't made my first withdrawal, but in case I do, I was wondering about things related to documents that helps you prove your identity.

Saw somewhere what casino requires and I can't not to ask why everything of it is necessary

 

In email I saw, documents required are the following:

 

- A copy of passport or ID (photo ID and address clearly showing)

- A copy of a recent utility bill or a recent telephone bill, confirming your place of residence 

- A copy of the front of your credit/debit card (or screenshot of payment method)...

 

So, why is all this documentation needed? Especially bills?

Do you already have prepared all that copies, in case of withdrawal? How they can know if another person from the house,  for example daughter, sends all that copies? And what if somebody hasn't any bills on his/her name?

Aaaaand why don't they require all that when people deposit, but only when withdraw?

 

 

Copy of ID is must,if someone is renting or the bills are not at his/hers name,then statement of credit card would do ,but if you deposited with Credit Card ,then they will ask for its copy,if you  deposit with Neteller or any e-wallet method ,then ,they may ask an screenshot of you e-wallet ,with the deposit made to theirs casino!

 

and yes I have all those documents stored at my comp.ready any time !

[Luciana]

So, if you deposit with e-wallet, you always make a screen shot of that transaction to particular casino?

 

PS. I suppose that bills have to be refreshed in computer base, time to time, probably monthly?

[helenakp]

So, if you deposit with e-wallet, you always make a screen shot of that transaction to particular casino?

 

PS. I suppose that bills have to be refreshed in computer base, time to time, probably monthly?

when i requested withdraw from Betat Casino they requested screenshot of my latest deposit to theirs casino and yes the bill needs to be no more then 3 months old,but when I request withdraw from Club Gold Casino ,I send them bill and it was maybe 6 or more months old,but they still accept it and I got my money,not even asked for newest bill.

[Luciana]

But what that bills prove? I pay bills for flat in Belgrade, but my residence is in another city

[helenakp]

But what that bills prove? I pay bills for flat in Belgrade, but my residence is in another city

yes,as i told you ,if you rent an apartment ,then credit card bank statement on your name would be ok!

[cocopop3011]

The bill you present just needs to have the address you have registered at the casino on it.

[Mathieu854]

Passport and drivers license are valid id's so far.

[cocopop3011]

Passport and drivers license are valid id's so far.

 

Indeed they are!

[Luciana]

Thanks

 

Well, I definitely can't win before I make some copies of those documents!

 

Hm and since there are now smart phones with good cameras, is maybe allowed to take a photo of your documents and send it?

[helenakp]

Thanks

 

Well, I definitely can't win before I make some copies of those documents!

 

Hm and since there are now smart phones with good cameras, is maybe allowed to take a photo of your documents and send it?

yes ,hun,all my documents are not scanned but they are taken with camera,so yes you can 

[cocopop3011]

Thanks

 

Well, I definitely can't win before I make some copies of those documents!

 

Hm and since there are now smart phones with good cameras, is maybe allowed to take a photo of your documents and send it?

 

Of course!