A message sent to Golden Palace Casino

[clearintell]

CLOSE MY ACCOUNT IMMEDIATELY

I do not want anything further to do with this casino.

You steal people’s money, legitimate winnings, lives and good fortune.

Thank you all for ruining my 86 year old mother’s birthday. I just pray that she will have a couple more for me to make it up to her and the shattered plans we both had.

I have complied with your underhanded, unstated plan and position to fleece people of money. Accordingly the $350 that was supposed to be Withdrawn legitimately. (after wagering it down from $1600.00 to meet your play through requirements) has been emptied and returned into your slot machine.

I thought I would let you achieve your wonderful business objective and plan……. To rip ordinary people off.

I will henceforth, proclaim and communicate with anyone and everyone, family, friends and associates included my experience here
And the criminal business practices you adopt in the name of FAIR PLAY / FAIR GAMBLING.

Good luck you obviously need it because you steal it from your customers.



Regards


Simon Marks

[sneha]

hey clearintell...i read your post take it easy man... i want to suggest you something... you need to talk valdes first before closing your account...may be he can help you  and try to solve your problem....

[Awena]

Mr. Simone, I am sorry to hear that you had such a experience and try to be calm for now. There is no doubt askgamblers and administrator Valdes will to their best to try to work things out for you and to clarify with casino what is going on.

Askgamblers cares and they solved many complaint against online casinos.

 

Have a nice day!

[cocopop3011]

In order for anyone to clarify what exactly has happened here, we would need some further details on what exactly happened?

[ValDes]

Hello Simon and welcome to the AskGamblers forum. 

 

Care to explain the situation with the aforementioned casino? It is not very nice throwing all these accusations without any reasons and/or evidences given. 

 

Also, I could advise to use our complaint system. Sometimes we manage to achieve miracles there.