Hello from EnergyCasino!

[Awena]

Man, no need to be that harsh! You could just share your experience with Novomatic games and Energy casino instead and let the other members decide on their own...

i know one guy who is doing very well with Novamatic.

[Luciana]

Really, who? Same one who is a great poker player?

[DjordjeS]

My first experience with Novomatic slots comes from landbased casinos in Malta.

 

To say as it is, before I started working for Energy, I wasn't too much into Novomatic slots, but rather NetEnt, Microgaming, Playtech etc...

 

As experienced online/offline casino player, I must say that Novo games are great if you are looking for big win and a lot of fun

[Luciana]

My first experience with Novomatic slots comes from landbased casinos in Malta.

 

 

Perfect! So you can share more of your experience in this thread - http://www.askgamblers.com/forum/topic/4519-land-based-casino-adventures/

 

Everybody escaped it, but maybe you can break the ice

[luckyloser]

Going to cut n paste my mail to their support, maybe som erep here can explain to me:

 

I have been in contact with you before regarding somw game errors i get. 

 

These last two days on my last deposits its been extreeeeeme! 

 

Everytime i get a bonus round on dead or alive it crashes 2 or 3 times in the bonus round causing me to have to reload the game. It very annoying and makes the game virtually unplayable. It also crashes in the base game every 3-5 minutes. I have attached a few screenshots.

 

Also how can i be 100% sure its not effecting the RTP/payout/my luck if you will of the game? When the bonus round triggers and it crashed causing me to reload how can i be 100% sure its not affecting the outcome?

 

This has gotten so bad that if you cannot fix it i wont be depositing any more in your casino.

 

Before you tell me to delete cookies and such:

 

I have a brand new Macbook pro a 2500 euros computer running the latest OSX.

 

I have tried: Safari,Firefox and Chrome. It happens in everyone of them. Novomatic slots will only load in firefox not the two others!

 

I have cleared cookies and such on all browsers and it does not matter.

 

I never had this issue in any other casino only here, so it must be a softaware issue on your side.

 

Anyways i hope you sort out the bugs with the games because i really like your very fast payouts and such, but im not going to play in a casino where i get these constant error making the games uplayable. Last time i won aswell i got this error making me reload the game(im sure this would give me a new instans of the flashgame(basicly another machine if you will) And how can i be sure this didd not affect my winnings? Maybe the game should have paid more. 

 

Also when trying MG slots i get "error 0" after 4-5 spins. Only games that work in Firefox is Novomatic. In my last deposit now of 1470 NOK i lost about 1000 on DOA and then had to play book of ra for the rest because its the only game that works without error... And to say the least Book of ra is like highway robbery!!!

 

Im just going to say it straight out, i feel like i should be compansated. My last two deposits has basicly been a waste of my money and my time. Im not saying i i deposited elswhere i would have won, but atleast the games would have worked and i would be more satisfied.

 

[DjordjeS]

Hi luckyloser!

 

I will check this with our team and come back to you ASAP.

 

Can you please confirm your username?

 

Thanks,

 

Djordje