AskGamblers' rigid approach is preventing issues to be raised and solved

[L_a_z]

Just now, cocopop3011 said:

Blacklisting and rating reductions happen over time, not from one single person having an issue with them. We constantly review our ratings and adjust them accordingly. You can also leave a player review which will impact their player rating, if you haven’t already. 
 

And, even though your complaint is not published, this topic is very public, so people can read what has happened. 

Let's be real, noone who sees Fezbet on your site will search in the forum for issues. They'll take your referral and register.

[cocopop3011]

13 minutes ago, L_a_z said:

Guys, this starting to be a bullying contest and victim blaming, with rapid, short replies while I still try to reason in a decent level.

You’re posting in a public forum? You’re going to get people replying to you. What else did you expect? I personally don’t see any reasoning from you at all. I have tried my best to explain why your complaint was rejected and why we cannot help you. I’ve also read every reply in here from other members and have seen no signs of bullying? @Blackjax has done nothing but try to help you so far. 

[cocopop3011]

Just now, L_a_z said:

Let's be real, noone who sees Fezbet on your site will search in the forum for issues. They'll take your referral and register.

Lots of people read the forum first

[L_a_z]

6 minutes ago, cocopop3011 said:

You’re posting in a public forum? You’re going to get people replying to you. What else did you expect? I personally don’t see any reasoning from you at all. I have tried my best to explain why your complaint was rejected and why we cannot help you. I’ve also read every reply in here from other members and have seen no signs of bullying? @Blackjax has done nothing but try to help you so far. 

You are one of the bullies in this case, as you are not discussing the majority of my statements, you only quote the parts when you can say something that goes with your personal logic, and absolutely ignore the parts that are important to take this conversation to the next stage.

[L_a_z]

 

39 minutes ago, cocopop3011 said:

Your topic is coming very close to being locked. I am investing this account both you and him will be banned if you are the same person. 

Also, to the bully topic, please share your findings once you are finished with the investigation, so I can expect an apology. Because this is straight up gaslighting.

[cocopop3011]

Just now, L_a_z said:

 

Also, to the bully topic, please share your findings once you are finished with the investigation, so I can expect an apology. Because this is straight up gashlighting.

There will be no investigation, we’ve already wasted enough time on this. 

[Blackjax]

1 minute ago, L_a_z said:

You are one of the bullies in this case, as you are not discussing the majority of my statements, you only quote the parts when you can say something that goes against your personal logic, and absolutely ignore the parts that are important to take this conversation to the next stage.

Calm down brother. I have been in this situation too and understand what you are going through right now. But @cocopop3011 is Administrator and does not create company policies. If the company policy says a case cannot go further if the player has played down their funds then she can't do anything about it. I have sent you a PM with a few ADR's try your case with them.

[cocopop3011]

3 minutes ago, L_a_z said:

You are one of the bullies in this case, as you are not discussing the majority of my statements, you only quote the parts when you can say something that goes against your personal logic, and absolutely ignore the parts that are important to take this conversation to the next stage.

I have addressed the fact that the casino was probably stalling your verification MULTIPLE TIMES! And told you that I agree that they were. I’ve also explained that we cannot issue the consequences you want to the casino as we are a mere mediator, you should contact the governing body to take those matters further. 
 

As far as this topic goes, I’m now going to conclude it and wish you the best of luck in the future. 

[cocopop3011]

Topic has been locked due to member being unreasonable. The decision was already given to the OP regarding why the complaint was rejected and unfortunately we cannot proceed any further in the forum. 
 

I will leave the topic live so members can be aware of the situation at the casino and make their own minds up as to where or not they wish to play there.