Del Oro Casino - Casino Rep Help Request

[Blackjax]

@cocopop3011 Is there a way to contact the casino representative of Del Oro? On my review he has replied regarding Pragmatic being available with VPN but its not like that. They have blocked Pragmatic for my region because of my playing country. Winscore, betsofa and bitstarz have also done the same thing. The bonus reply is also the same response. There is a confusion between sticky and no sticky.

[Fiekie247]

Brings me to my point now that you tal about this blackjax

Being able to comment in reviews or reply to casino manager feedback.

[Blackjax]

  On 8/26/2024 at 8:02 PM, Fiekie247 said:

Brings me to my point now that you tal about this blackjax

Being able to comment in reviews or reply to casino manager feedback.

Expand  

I remember suggesting the same thing too.

[cocopop3011]

  On 8/26/2024 at 3:01 PM, Blackjax said:

@cocopop3011 Is there a way to contact the casino representative of Del Oro? On my review he has replied regarding Pragmatic being available with VPN but its not like that. They have blocked Pragmatic for my region because of my playing country. Winscore, betsofa and bitstarz have also done the same thing. The bonus reply is also the same response. There is a confusion between sticky and no sticky.

Expand  

 

  On 8/26/2024 at 8:02 PM, Fiekie247 said:

Brings me to my point now that you tal about this blackjax

Being able to comment in reviews or reply to casino manager feedback.

Expand  

Sorry I am only now seeing these replies. Could you please remind me about this tomorrow. I want to forward these suggestions to our team as they are currently working through ideas I have submitted and I would like to add this one.

@Blackjax I will also chase the rep for you but please please remind me.

[cocopop3011]

@Blackjax I am chasing Del Oro for you

@Fiekie247 I am also chasing your suggestion of being able to reply to reps

I will let you both know once I get any feedback.

[Blackjax]

  On 9/9/2024 at 11:19 AM, cocopop3011 said:

@Blackjax do you have the direct link to your review please. 

Expand  

No. Unfortunately not. Its the most recent one.

[Blackjax]

Looks like lots of reviews have now added up after mine. Most of them 10/10. How?

[cocopop3011]

  On 9/9/2024 at 11:28 AM, Blackjax said:

Looks like lots of reviews have now added up after mine. Most of them 10/10. How?

Expand  

I have no idea, these reviews would have been approved by our review team, I did notice an influx of reviews for this casino.

[cocopop3011]

@Blackjax Please post a photo of your review with the reply here please. 

I located the rep @aff1_delorocasino and I am hoping we can get you some help here but we need a visual of your review please.

[Blackjax]

Here it is.

[cocopop3011]

  On 9/9/2024 at 2:38 PM, Blackjax said:

Here it is.

Expand  

I don't see the reps reply on these photos?

[Blackjax]

@cocopop3011 here it is.

Last time these guys had 180 reviews and today they have 232 reviews. Most of these positive, 10/10. Whats happening?

[cocopop3011]

  On 9/10/2024 at 12:46 PM, Blackjax said:

Last time these guys had 180 reviews and today they have 232 reviews. Most of these positive, 10/10. Whats happening?

Expand  

Honestly no clue, I am assuming the casino had some kind of promotion running for reviews in exchange of free spins or something. 

[Damien7780]

curiously the opinions written on the casino del oro and heats casino (are little brother) are written by exactly the same profiles barely opened it already had lots of positive comments. They did the same thing on trustpilot. This is a very common way for a casino to buy fake reviews to make themselves look good.