Chipstars and allowing your reviews to remain viewable

[brassnuts]

1 minute ago, cocopop3011 said:

And they haven’t responded to this proof that you sent them? Do they have live chat that you can go to to ask for an update? 

No response yet. If I go to live chat they just say it's been looked at and they will be in touch.

Fwiw, I have a complaint open on casinoguru too, and I have also been trying to liase with the forum guy they have on bitcointalk. 

[Jeanke08]

One more thing if you didn't do it by now.

Change all your passwords of your wallets and write down your secret phrase...don't store on pc.

If they ask more proof, change again.

And always closre your wallet manually at end of session.

[brassnuts]

57 minutes ago, jan duchau said:

One more thing if you didn't do it by now.

Change all your passwords of your wallets and write down your secret phrase...don't store on pc.

If they ask more proof, change again.

And always closre your wallet manually at end of session.

Oh man, agreed. I did not think of that. They could be upto anything.

[cocopop3011]

1 hour ago, brassnuts said:

No response yet. If I go to live chat they just say it's been looked at and they will be in touch.

Fwiw, I have a complaint open on casinoguru too, and I have also been trying to liase with the forum guy they have on bitcointalk. 

Good luck! Let us know what happens. 

[brassnuts]

47 minutes ago, cocopop3011 said:

Good luck! Let us know what happens. 

Thanks. Yes I will keep you posted.

Atm I will wait a day or two and  see what their next reply is. After that I move on to showing Curacao license people all the interactions so far. Not that I think they will do much.

[cocopop3011]

17 minutes ago, brassnuts said:

Thanks. Yes I will keep you posted.

Atm I will wait a day or two and  see what their next reply is. After that I move on to showing Curacao license people all the interactions so far. Not that I think they will do much.

The Curacao licence won’t cover you, it doesn’t cover UK players. 

[brassnuts]

1 minute ago, cocopop3011 said:

The Curacao licence won’t cover you, it doesn’t cover UK players. 

It's more just to highlight the robberies this company commits, in hope that Curacao take some sort of action against them to protect other players.

[Jeanke08]

5 minutes ago, cocopop3011 said:

The Curacao licence won’t cover you, it doesn’t cover UK players. 

No but it is a beginning.

A casino they licensced is acting in a criminal-like manner....that's not good for their reputation neither.

[Jeanke08]

1 minute ago, brassnuts said:

It's more just to highlight the robberies this company commits, in hope that Curacao take some sort of action against them to protect other players.

The only one they are protecting is their own...nothing else.

[cocopop3011]

@brassnuts I tell you what, let’s do this. 
 

Please submit a complaint using this link below, you’ll be able to enter a complaint with my link regardless of being in the UK. And, I will speak to our AskGamblers Complaints Casino Service tomorrow and explain. PLEASE include as much information as possible, including everything you have told us here and that email that you sent you and any others. We can try and help, I can’t promise anything but we can try  

I’ve searched our site and I can see that we have helped other people in a similar situation before so we can try, if you’re happy with that? 

https://www.askgamblers.com/online-casinos/reviews/chipstars-casino

This link should work for you, you can scroll to the bottom to submit a complaint. If it does not work please let me know. 

[brassnuts]

Thanks. I will leave it till tomorrow now that you've wrote this as I'm super busy this evening. Perhaps they will see it and respond to me in some way, hopefully showing some integrity.

If not then I will write it all up tomorrow. 

Thank you again.

[cocopop3011]

Just now, brassnuts said:

Thanks. I will leave it till tomorrow now that you've wrote this as I'm super busy this evening. Perhaps they will see it and respond to me in some way, hopefully showing some integrity.

If not then I will write it all up tomorrow. 

Thank you again.

No worries, just let me know if you do so I can chat to the team and let them know about it in advance. But yes, let’s hope that it will get sorted and you won’t need to  

[brassnuts]

I will be making this complaint in a few hours as they have still not replied to me at all even tho I emailed them again this morning. Incidentally, the only email I had off Chipstars, shows their new feature for UK players:

[Jeanke08]

3 hours ago, brassnuts said:

I will be making this complaint in a few hours as they have still not replied to me at all even tho I emailed them again this morning. Incidentally, the only email I had off Chipstars, shows their new feature for UK players:

Give them so more time before filling complaint.

Remember, this statement works only in your favour.

EDIT: or are they preparing to shutdown and cash in as much £ as they can before actually doing it????

They'll be flooded by international lawsuits if that were the case.

[brassnuts]

22 hours ago, jan duchau said:

Give them so more time before filling complaint.

Yep, will wait till Monday

[cocopop3011]

@brassnuts I will speak to the AGCCS Monday morning to let them about it you’ll still need to include all your information and screenshots

[Jeanke08]

7 minutes ago, cocopop3011 said:

@brassnuts I will speak to the AGCCS Monday morning to let them about it you’ll still need to include all your information and screenshots

Except his crypto wallet informations you mean...

 

[cocopop3011]

50 minutes ago, jan duchau said:

Except his crypto wallet informations you mean...

 

Of course. Sorry I just mean screenshots of the emails the casino sent him

[brassnuts]

On 4/20/2024 at 7:02 PM, cocopop3011 said:

Of course. Sorry I just mean screenshots of the emails the casino sent him

Good morning Coco,

When I use this link you provided earlier I still can't select Chipstars as an option.

https://www.askgamblers.com/online-casinos/reviews/chipstars-casino 

[cocopop3011]

1 hour ago, brassnuts said:

Good morning Coco,

When I use this link you provided earlier I still can't select Chipstars as an option.

https://www.askgamblers.com/online-casinos/reviews/chipstars-casino 

Did you click submit a complaint from the review page? You can use a VPN if you have need to, that will bring the casino up in the list. 

[brassnuts]

Just now, cocopop3011 said:

Did you click submit a complaint from the review page? You can use a VPN if you have need to, that will bring the casino up in the list. 

I did.

I'll use a vpn to submit it then. It should be up in about 30 mins.

[brassnuts]

Just before I do this - they actually just emailed me. Is this even legal to request such a thing? I cannot find a place, either at my bank statement or crypto exchange statement that shows such a thing. Is this just another delay tactic?

[brassnuts]

What makes this even more absurd is that my crypto exchange account was not funded by my bank so it's totally irrelevant. Now I have to wait for forever for them to get back to me to see what their next crazy request is.

[Jeanke08]

18 minutes ago, brassnuts said:

What makes this even more absurd is that my crypto exchange account was not funded by my bank so it's totally irrelevant. Now I have to wait for forever for them to get back to me to see what their next crazy request is.

Tell me please you did not provide this!

Change all passwords immediately!!!!

EDIT: did you fund your crypto wallet using FIAT whilst logged in at Chipstars during htis last deposit turning in kyc BS? 

[brassnuts]

14 minutes ago, jan duchau said:

Tell me please you did not provide this!

Change all passwords mmediately!!!!

No I didn't send because it held no relevance to the case. I will wait to file the complaint until tomorrow just to see what they say about this new communication.