Casino email is not valid

[NeonClaws]

Hi, I am trying to submit a casino complaint but am unable to do so because the email address used at this casino contains a plus "+" symbol.
The askgamblers submission form is telling me that the "Casino email is not valid". 
I am also unable to change it at the casino, so I can't go that route either unfortunately.

The askgamblers.com registration has no trouble accepting an email with the plus symbol but it doesn't work on the complaints form.

Is there any way around this?

[cocopop3011]

3 hours ago, NeonClaws said:

Hi, I am trying to submit a casino complaint but am unable to do so because the email address used at this casino contains a plus "+" symbol.
The askgamblers submission form is telling me that the "Casino email is not valid". 
I am also unable to change it at the casino, so I can't go that route either unfortunately.

The askgamblers.com registration has no trouble accepting an email with the plus symbol but it doesn't work on the complaints form.

Is there any way around this?

Hello and welcome to the forum. 

Hmmmm...off the top of my head I can't answer this. Please let me check with the AGCCS team tomorrow and I will reply in the morning for you with a better answer  

[cocopop3011]

18 hours ago, NeonClaws said:

Hi, I am trying to submit a casino complaint but am unable to do so because the email address used at this casino contains a plus "+" symbol.
The askgamblers submission form is telling me that the "Casino email is not valid". 
I am also unable to change it at the casino, so I can't go that route either unfortunately.

The askgamblers.com registration has no trouble accepting an email with the plus symbol but it doesn't work on the complaints form.

Is there any way around this?

@NeonClaws Please can you PM me your email address 

[cocopop3011]

18 hours ago, NeonClaws said:

Hi, I am trying to submit a casino complaint but am unable to do so because the email address used at this casino contains a plus "+" symbol.
The askgamblers submission form is telling me that the "Casino email is not valid". 
I am also unable to change it at the casino, so I can't go that route either unfortunately.

The askgamblers.com registration has no trouble accepting an email with the plus symbol but it doesn't work on the complaints form.

Is there any way around this?

@NeonClaws It's okay I found your email and have spoken to AGGCS. They said please submit your complaint using your email but take out the + and the test after that but include everything as normal after the @....

Please also try and put your whole email as your username if it allows you, so that we can cross reference this with the casino. 

If you have any further problems, just let me know.