cocopop3011 Posted January 22 Share Posted January 22 Sign up at Ready Casino using only AskGamblers links and you can get 35 Bonus Spins, on the house! If you claim the bonus, please feel free to leave a short review on the bonus page linked above to let others know what your experience was like, and how easy/hard the bonus was to claim. And of course, let us know in the forum too. Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted January 22 Share Posted January 22 @cocopop3011 - You guys need to rectify the affiliate link from AG to that casino page. I registered this morning told me I cannot claim bonus as the link was incorrect and not in the list. Forgot to mention it to you earlier. I clicked on get bonuses and got this landing page and this was the link for the landing page. But they said the link was invalid. Was Upset tbh https://www.readycasino.com/landing2 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 22 Author Share Posted January 22 25 minutes ago, Fiekie247 said: @cocopop3011 - You guys need to rectify the affiliate link from AG to that casino page. I registered this morning told me I cannot claim bonus as the link was incorrect and not in the list. Forgot to mention it to you earlier. I clicked on get bonuses and got this landing page and this was the link for the landing page. But they said the link was invalid. Was Upset tbh https://www.readycasino.com/landing2 I’ll report this right now and get back to you. Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 22 Author Share Posted January 22 43 minutes ago, Fiekie247 said: Was Upset tbh I’m so sorry about that. I’ve just reported it and I’m waiting for a reply. Don’t worry, we’ll sort it for you. Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted January 22 Share Posted January 22 They said the link is not in the list for players to get no deposit spins, even though the landing page says so Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted January 22 Share Posted January 22 I used the Get Bonus button from the bonus page for ready casino. The bonus page for 35 no deposit spins This page https://www.askgamblers.com/casino-bonuses/latest/readycasino-35-bonus-spins-2024-01-22 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 22 Author Share Posted January 22 @Fiekie247 the link has now been fixed and the casino and live chat have been notified. Please can you now go and claim your spins and if you have any issues let me know and send me your username by DM. Quote Link to comment Share on other sites More sharing options...
Flatzem Posted January 22 Share Posted January 22 Winnings derived from no deposit bonuses are capped at a maximum withdrawal amount of €20 unless otherwise stated in the specific terms and conditions of the bonus offer. how times have changed, in the past some places used 100e cap now what is this 20e cap. Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
MangaCat Posted January 22 Share Posted January 22 Hi Fiekie247, Line from ReadyCasino here - apologies for the technical issue, it has been fixed, and we are sitting ready to give you your freespin 35 + 15 extra for the mishap; please reply to the administrator in this thread or directly to me with the mail you registered with, and I will make sure you get your free spins. Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted January 22 Share Posted January 22 25 minutes ago, Flatzem said: Winnings derived from no deposit bonuses are capped at a maximum withdrawal amount of €20 unless otherwise stated in the specific terms and conditions of the bonus offer. how times have changed, in the past some places used 100e cap now what is this 20e cap. This is nothing new bro. It has been that way since last year, or maybe longer. Not only has KYC requirements become more ridiculous each time, casino's bonus offers have changed drastically as well. I'm not even interested in 100% bonuses or even plus 100 free spins anymore. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 22 Author Share Posted January 22 1 hour ago, Flatzem said: Winnings derived from no deposit bonuses are capped at a maximum withdrawal amount of €20 unless otherwise stated in the specific terms and conditions of the bonus offer. how times have changed, in the past some places used 100e cap now what is this 20e cap. I’m certainly not complaining at winning €20 with no deposit. Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted January 22 Share Posted January 22 @MangaCat - Thanks , Already sent you PM However decided to take my luck to see how chat would respond for interest sake and what do you know My gripe is no the fact that Timothy had to get the manager to approve the request, but for him to advise me to come back to chat later to follow up basically. After which I told him, no I will come to chat - He put in a request to the manager, once he gets an answer, to simply notify me via email if the spins are added or not, simple task, but my request is simply ignored, am I being unreasonable here, or is that not the job of customer support? To let me know the outcome of the free spins request via email? Am I being unreasonable? With that said, I did mention my gripe is not management that needs to approve the the request - But since we on the topic, let's touch based on that problem as well. As a first point of contact, why do casinos limit these agent with powers, not to be able to do anything? Let me rather say, how I saw this played out, if the manager needs to approve it, why cant the agent reach out to the managers team with the request and get feedback after a few minutes, while I hold onto chat? Again, am I being unreasonable? I honestly feel live chat agents ( The first point of contact) should have sufficient powers to take care of these small little problems/issues - Whatever you name them, or is the job of a live chat agent to just write text to users, but expect answers and decisions from colleagues? Another reason why Its so hard to register and sign up at new casinos, and we stick to our favourite 5, because of these small hassles. Live chat litteraly cannot assist with anything ( I am generalizing here) @MangaCat - No offense to ready casino - Just figured I want to give my 2 cents about the customer support matter, I know you offered to handle it, but IMHO of course, I do not believe this is how customer service should be! Quote Link to comment Share on other sites More sharing options...
MangaCat Posted January 22 Share Posted January 22 @Fiekie247, I completely understand your frustration and apologize for the confusion you caused. This situation arose due to an exclusive promotion we coordinated with AskGamblers, which unfortunately wasn't communicated to our support team at Softswiss. With the numerous campaigns we run, it's challenging to keep our support team updated on every detail. Recognizing this gap, I decided to create an account here to monitor and respond promptly to our players. I was aware of this issue at 7.29 pm and immediately contacted AskGamblers support for a resolution. If we had received your information sooner, I would have promptly transferred the free spins to your account. Please accept my sincere apologies for this inconvenience. I ask that you do not direct your displeasure towards any individual team member, as I am actively working to rectify the situation. Fiekie247 1 Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted January 22 Share Posted January 22 12 minutes ago, MangaCat said: @Fiekie247, I completely understand your frustration and apologize for the confusion you caused. This situation arose due to an exclusive promotion we coordinated with AskGamblers, which unfortunately wasn't communicated to our support team at Softswiss. With the numerous campaigns we run, it's challenging to keep our support team updated on every detail. Recognizing this gap, I decided to create an account here to monitor and respond promptly to our players. I was aware of this issue at 7.29 pm and immediately contacted AskGamblers support for a resolution. If we had received your information sooner, I would have promptly transferred the free spins to your account. Please accept my sincere apologies for this inconvenience. I ask that you do not direct your displeasure towards any individual team member, as I am actively working to rectify the situation. Hi Mangacat No need to apologize. I am not in anyway feeling otherwise because my spins was delayed. Even though you said you will assist. I went to support. But based on the experience with the support member, I was venting about casinos in general, because this is not directed at Ready casino. There are other casinos where customer service is just awful. I just hate, that first point of contact agents, have very limited capabilities, that is all! And of course, the fact that I feel any customer service agent who deals with a query should provide feedback, instead of asking me to come do a follow up... Thanks again for the spins, I enjoyed it, even though I did not manage to cashout, but who knows, next time right? MangaCat and cocopop3011 1 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 22 Author Share Posted January 22 31 minutes ago, MangaCat said: @Fiekie247, I completely understand your frustration and apologize for the confusion you caused. This situation arose due to an exclusive promotion we coordinated with AskGamblers, which unfortunately wasn't communicated to our support team at Softswiss. With the numerous campaigns we run, it's challenging to keep our support team updated on every detail. Recognizing this gap, I decided to create an account here to monitor and respond promptly to our players. I was aware of this issue at 7.29 pm and immediately contacted AskGamblers support for a resolution. If we had received your information sooner, I would have promptly transferred the free spins to your account. Please accept my sincere apologies for this inconvenience. I ask that you do not direct your displeasure towards any individual team member, as I am actively working to rectify the situation. Thank you for stepping in here MangaCat 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 22 Author Share Posted January 22 22 minutes ago, Fiekie247 said: Thanks again for the spins, I enjoyed it, even though I did not manage to cashout, but who knows, next time right? Better luck next time Quote Link to comment Share on other sites More sharing options...
genetikkell27 Posted January 23 Share Posted January 23 I have the same problem, I registered and the chat says that it wasn't the right link. Could you please help me too, thank you Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 23 Author Share Posted January 23 5 hours ago, Killerprinz2702 said: I have the same problem, I registered and the chat says that it wasn't the right link. Could you please help me too, thank you Yes of course. Have you gone back to support now as they have now been made aware of the situation and should be crediting the spins. If not, can you please come back here and let me know? I will also tag @MangaCat in so she can see what is happening. Quote Link to comment Share on other sites More sharing options...
genetikkell27 Posted January 23 Share Posted January 23 Yes, I wrote to Jana outside the chat and that didn't work Quote Link to comment Share on other sites More sharing options...
genetikkell27 Posted January 23 Share Posted January 23 2 hours ago, cocopop3011 said: Yes of course. Have you gone back to support now as they have now been made aware of the situation and should be crediting the spins. If not, can you please come back here and let me know? I will also tag @MangaCat in so she can see what is happening. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 23 Author Share Posted January 23 47 minutes ago, genetikkell27 said: Oh dear, please PM me your username as soon as possible. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 23 Author Share Posted January 23 @genetikkell27 I have hidden your post because it contains personal information but I have forwarded your username to the casino, please allow me some time to fix this for you. Quote Link to comment Share on other sites More sharing options...
genetikkell27 Posted January 23 Share Posted January 23 OK thanks Quote Link to comment Share on other sites More sharing options...
MangaCat Posted January 23 Share Posted January 23 9 hours ago, genetikkell27 said: I have the same problem, I registered and the chat says that it wasn't the right link. Could you please help me too, thank you just saw this, please send your details that your registered with to me privately so we can fix it Quote Link to comment Share on other sites More sharing options...
MangaCat Posted January 23 Share Posted January 23 2 hours ago, genetikkell27 said: Apologies for delayed response was in meetings, if I could get registered email I will make sure the player gets his freespins Quote Link to comment Share on other sites More sharing options...
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