Question regarding a rejected Scoobybet complaint for $23,000

[bablozlo]

Hello, today I filed a complaint about a delay in payment from the Scoobybet casino for $23,000, providing important screenshots, the complaint was not approved. Explain what needs to be sent in order for you to take this complaint into consideration. The casino first paid out the money with a delay, and then completely disabled the account and has not responded to email for more than 13 days. In the support chat I receive an answer by email, but there is not a single answer.

[cocopop3011]

Hello and welcome to the forum. Let me check this and comeback to you. 

On 1/11/2024 at 8:10 AM, bablozlo said:

Hello, today I filed a complaint about a delay in payment from the Scoobybet casino for $23,000, providing important screenshots, the complaint was not approved. Explain what needs to be sent in order for you to take this complaint into consideration. The casino first paid out the money with a delay, and then completely disabled the account and has not responded to email for more than 13 days. In the support chat I receive an answer by email, but there is not a single answer.