Onestep casino Delayed Withdrawl 172€

[tonino234]

HELLO
AT 27.09.2023 I request a withdrawl 172€
Support say  the casino needs 48 hour for cashout
Today its 3 days ago

I send email  and the casino respond"

Thank you for contacting us.
 
We apologize for the delay in the review of your withdrawal. Since the evaluation is being handled by another department, it is not possible to provide an exact timeframe. Please be informed that this is related to a heavy workload the relevant department is experiencing.
 
Once we have updates, you will be notified.
 
Your cooperation is appreciated on this matter.

PLEASE  HELP !!!

[Afi4wins]

A 3-days delay is nothing much to be so worried about @tonino234.

Since the casino has replied that their payment dept is under heavy workload (may be true, may be not), so it may take a while to get your payment approved, ie, provided your account is already verified. If not, expect a longer delay.

Some casinos are known to be snail-pace movers, delaying everything is a common practise to them, but the good casinos may experience such delays under very heavy workload. Honestly speaking, I am not familiar with Onestep Casino, so I can't comment much on it.

[cocopop3011]

On 9/30/2023 at 11:26 AM, tonino234 said:

HELLO
AT 27.09.2023 I request a withdrawl 172€
Support say  the casino needs 48 hour for cashout
Today its 3 days ago

I send email  and the casino respond"

Thank you for contacting us.
 
We apologize for the delay in the review of your withdrawal. Since the evaluation is being handled by another department, it is not possible to provide an exact timeframe. Please be informed that this is related to a heavy workload the relevant department is experiencing.
 
Once we have updates, you will be notified.
 
Your cooperation is appreciated on this matter.

PLEASE  HELP !!!

Do we have any updates on this one?