Arlekin cancel my withdraw with lazy Tricks

[tonino234]

Hello

 

todays ago i deposit Via Nodapay  130$

and Won 1200$

 

Now the Casino cancel my withdraw

because he need see screenshot from myfinity depsoit from 22.02.2023

 

I tell support but i have deposit via Nodapay

Why need myfinity deposit from 22.02.2023?

 

he answer its security question

 

Now i have Problem my myfinity support show me transaktionlist from 23.03.2023 to Today

But februar transaktion dont show

 

I have tell this the Casino

He told me Please contakt myfinity support and ask why you cant see at yout Account

now i have contakt myfinity support

but he answer days or weeks later

 

I think this its a Lazy Tricks from Casino to dont cash out

 

This problem i have in past with Lucky Dreams

he wanted see deposit or cashcode from  many month ago

 

 

Please Help

[Blackjax]

You have to provide information of all deposits. The casino needs to confirm that all deposit methods belong to you. So you have to provide the proof of transaction and ownership.

[tonino234]

OK but i cant See the transaktions of 22.02.2023.  so What  now? I lose my won?

 

Casino can See my Data , i have Upload Bankdata,ID Driver license. And bank statementsThis ist only a Reasons to Not cash Out my win

 

 

[Blackjax]

14 minutes ago, tonino234 said:

OK but i cant See the transaktions of 22.02.2023.  so What  now? I lose my won?

 

Casino can See my Data , i have Upload Bankdata,ID Driver license. And bank statementsThis ist only a Reasons to Not cash Out my win

 

 

How is that possible. Mifinity has transaction history. 

Did you download the mifinity app?

Go to Infinity app, then go to transaction and click see all.

Then click transaction in blue.

Then choose last quarter.

[tonino234]

My friend 

do you think i didn't try that?

[Blackjax]

7 minutes ago, tonino234 said:

My friend 

do you think i didn't try that?

Then you should send email to mifinity support and ask them to send you transaction details of deposit u made on arlekin casino.

[tonino234]

Thank you For your answer 

 

Yes but  at past i contakt Support myfinity For Others Problems  ,He answer. Days or Weeks Later. 

I have try to Look For phonenumber 

But i dont find

 

 

 

 

 

[Blackjax]

9 minutes ago, tonino234 said:

Thank you For your answer 

 

Yes but  at past i contakt Support myfinity For Others Problems  ,He answer. Days or Weeks Later. 

I have try to Look For phonenumber 

But i dont find

 

 

 

 

 

Now they respond pretty quick. Just contact.

[Fiekie247]

For a $1200 I would email and ask for statement since January.

Even if it takes 5 days for a response, in any event the money is not going anywhere either, before you know it,  you have it 5 days later, upload it and VOILA,

Arleken should pay within a few hours given its part of DAMA N.V

[tonino234]

I have Receive  from myfinity  Support   

 a PDF File with all Transaktion. ,but ITS horrible, thats dont Show my Name,Not my Adresse nothing  

Show only the deposit 103€  To Casino 

ITS a  opaque Tablet of deposit

 

 

[Blackjax]

22 minutes ago, tonino234 said:

I have Receive  from myfinity  Support   

 a PDF File with all Transaktion. ,but ITS horrible, thats dont Show my Name,Not my Adresse nothing  

Show only the deposit 103€  To Casino 

ITS a  opaque Tablet of deposit

 

 

Forward the email to Arlekin.

[tonino234]

OK i try

[tonino234]

I sent the email yesterday  to Arlekin Support with PDF file   Transaktionlist

so far no reaction from the  Arlekin casino

 

 

 

[Blackjax]

4 minutes ago, tonino234 said:

I sent the email yesterday  to Arlekin Support with PDF file   Transaktionlist

so far no reaction from the  Arlekin casino

 

 

 

Tell chat to look into it. On live chat upload email if they ask 

[tonino234]

I have write with Support Operator Vitaly He Tell me,PDF File dont have holder Name,

And Thema He ask me  If i could Upload myfinity Screenshot with Account an number Name 

 

I have made

 

 

[Blackjax]

7 minutes ago, tonino234 said:

I have write with Support Operator Vitaly He Tell me,PDF File dont have holder Name,

And Thema He ask me  If i could Upload myfinity Screenshot with Account an number Name 

 

I have made

 

 

Go ahead and do it. They will understand. Explain everything. Also show them that email was sent by mifinity. Take screenshot of email.

[Blackjax]

@tonino234 update please!

[tonino234]

hello 

At the End Yesterday i Receive my won 

I have Change at Casino Guru  my

Evaluation from Very Bad ---->>>>  To  GOOD  

 

 

Arlekin Casino ITS  SERIOUS

Thank you all  For  Help 

 

 

 

 

 

 

 

[Fiekie247]

4 minutes ago, tonino234 said:

hello 

At the End Yesterday i Receive my won 

I have Change at Casino Guru  my

Evaluation from Very Bad ---->>>>  To  GOOD  

 

 

Arlekin Casino ITS  SERIOUS

Thank you all  For  Help 

 

 

 

 

 

 

 

That is good to know.

See - Sometimes just a bit of patience and jumping through certain hoops etc. Now next time, stop overthinking it, and just do what the casino ask, as some casinos really want to make right, but they have to follow procedure as well.

[Blackjax]

12 minutes ago, tonino234 said:

hello 

At the End Yesterday i Receive my won 

I have Change at Casino Guru  my

Evaluation from Very Bad ---->>>>  To  GOOD  

 

 

Arlekin Casino ITS  SERIOUS

Thank you all  For  Help 

 

 

 

 

 

 

 

Glad you got your money. Enjoy.

[cocopop3011]

On 6/23/2023 at 7:29 AM, tonino234 said:

hello 

At the End Yesterday i Receive my won 

I have Change at Casino Guru  my

Evaluation from Very Bad ---->>>>  To  GOOD  

 

 

Arlekin Casino ITS  SERIOUS

Thank you all  For  Help 

 

 

 

 

 

 

 

That's great news, enjoy your winnings.