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How slow is Betsamigo?


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Please is there anyone else who has tried Betsamigo online Casino? 

I am pretty frustrated of it and wanted to ask if someone had same kind of experience or am I just being highly unlucky. 

I sent my first withdraw on wednesday. I got an answer thursday that I need to verify my account with ID, Electric Bill and bank Note. I did it immediately. I got answer friday that my account is verifyed so I made new withdraw. I got an answer that I still need to send a selfie with a Note where is my name, date of BIRTH and Betsamigo. I did. Saturday I got email that congrats your account is ready and I tried to withdraw agak . Today with no explainings they had rejected my withdraw again. 

Their chat is open few hours per day and they know nothing. 

24/7 support via email is replying in 72 hours. I got 5K to withdraw and maximum per 24hours is 1000€. So this seems to be pretty long project. 

Anu tips? 

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On 4/23/2023 at 12:03 PM, Vittusaatana said:

Please is there anyone else who has tried Betsamigo online Casino? 

I am pretty frustrated of it and wanted to ask if someone had same kind of experience or am I just being highly unlucky. 

I sent my first withdraw on wednesday. I got an answer thursday that I need to verify my account with ID, Electric Bill and bank Note. I did it immediately. I got answer friday that my account is verifyed so I made new withdraw. I got an answer that I still need to send a selfie with a Note where is my name, date of BIRTH and Betsamigo. I did. Saturday I got email that congrats your account is ready and I tried to withdraw agak . Today with no explainings they had rejected my withdraw again. 

Their chat is open few hours per day and they know nothing. 

24/7 support via email is replying in 72 hours. I got 5K to withdraw and maximum per 24hours is 1000€. So this seems to be pretty long project. 

Anu tips? 

I'm sorry to hear about your frustrating experience with Betsamigo online casino. It's understandable to feel disappointed when faced with delays and unclear communication. Have you tried reaching out to their customer support via email or chat during their open hours to see if they can provide more information or assistance? It may be helpful to keep a record of all communication with the casino, including dates and times, to help you keep track of the process. Additionally, you can consider checking their terms and conditions to see if there are any specific requirements or limitations regarding withdrawals. I hope this situation gets resolved for you soon.

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@Vittusaatana  Hi there and welcome to the forum.

No, you are not the only one having many issues with Betamigo casino...there was another player here (quite recently) who had lots of complaints against the casino too and had numerous headaches with them.

Unfortunately, I did not follow up on his case, so I don't know the outcome.

To other new players intending to play at Betsamigo Casino, better skip it and find a better place to play at!

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On 4/23/2023 at 10:03 AM, Vittusaatana said:

Please is there anyone else who has tried Betsamigo online Casino? 

I am pretty frustrated of it and wanted to ask if someone had same kind of experience or am I just being highly unlucky. 

I sent my first withdraw on wednesday. I got an answer thursday that I need to verify my account with ID, Electric Bill and bank Note. I did it immediately. I got answer friday that my account is verifyed so I made new withdraw. I got an answer that I still need to send a selfie with a Note where is my name, date of BIRTH and Betsamigo. I did. Saturday I got email that congrats your account is ready and I tried to withdraw agak . Today with no explainings they had rejected my withdraw again. 

Their chat is open few hours per day and they know nothing. 

24/7 support via email is replying in 72 hours. I got 5K to withdraw and maximum per 24hours is 1000€. So this seems to be pretty long project. 

Anu tips? 

Hi and welcome to the forum. Sorry I must of must this topic. 

Could you give us an update as of today please and if you still have not received your winnings I can let you know what to do next.

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On 4/23/2023 at 12:03 PM, Vittusaatana said:

Please is there anyone else who has tried Betsamigo online Casino? 

I am pretty frustrated of it and wanted to ask if someone had same kind of experience or am I just being highly unlucky. 

I sent my first withdraw on wednesday. I got an answer thursday that I need to verify my account with ID, Electric Bill and bank Note. I did it immediately. I got answer friday that my account is verifyed so I made new withdraw. I got an answer that I still need to send a selfie with a Note where is my name, date of BIRTH and Betsamigo. I did. Saturday I got email that congrats your account is ready and I tried to withdraw agak . Today with no explainings they had rejected my withdraw again. 

Their chat is open few hours per day and they know nothing. 

24/7 support via email is replying in 72 hours. I got 5K to withdraw and maximum per 24hours is 1000€. So this seems to be pretty long project. 

Anu tips? 

I'm sorry to hear about your frustrating experience with Betsamigo online Casino. Your situation does sound challenging, and it's understandable that you're seeking advice. Here are some logical steps you can consider:

Patience and Documentation:
Ensure you keep all communication records, including emails, chat logs, and any documents submitted. Having a clear record will be crucial if you need to escalate the issue.

Review Terms and Conditions:
Check the casino's terms and conditions regarding withdrawals, verification processes, and any limits. It's important to understand their policies to assess if your concerns align with their stated procedures.

Follow-Up:
While it's frustrating to deal with delays, continue following up through their available channels. Politely inquire about the status of your withdrawal, emphasizing the inconvenience you're facing.

Escalate the Issue:
If the delays persist without reasonable explanations, consider reaching out to a higher level of customer support or management within the casino. Clearly articulate your situation and express your dissatisfaction with the handling of your case.

External Support:
If all else fails, you may want to consider seeking support from external entities. This could involve reporting the issue to relevant gambling authorities or forums where other players may share similar experiences.

Be Cautious:
Evaluate if you want to continue playing on this platform based on your experience. If the issues persist and aren't addressed satisfactorily, it might be worth considering other reputable online casinos with more transparent and efficient processes.

Remember to approach the situation calmly and logically, providing the necessary information when communicating with the casino. If the casino is regulated, contacting the relevant authority can also be a viable option if your concerns remain unaddressed.

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