Waxman710 Posted July 28, 2022 Share Posted July 28, 2022 I recently had a bad experience at bitstarz . They are /were my favorite casino. Never did me dirty like almost all the other places . You know the routine - oh sir we need your baptism certificate ,standing with the pope with the rocky mountains in the background would be best..lol Well I was playing a totally new game mega cash stacks you can gamble your wins and even your free spins . The idea is all winnings are progressive. Long story shorti gamble a 30$ free spins lost a few but finally game is rocking wilds everywhere shaking screen loud noises Quote Link to comment Share on other sites More sharing options...
Waxman710 Posted July 28, 2022 Author Share Posted July 28, 2022 I'm like pumped yee hawww. But wait my balance only went up 27$ .... What the I goto help via chat she says that must be mbtc not dollars. I said I was playing in dollars . The win is displayed right next to my balance . Oh sorry but there is nothing she can do .. Talk about a piss off. Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted July 28, 2022 Share Posted July 28, 2022 The screen shows a win of $2738.00 (dollars), you're playing in dollars, so how can the win be in mbtc? That's ridiculous! Looks like they don't want to pay your incredible 13,690x win from a 20 cents bet! Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted July 28, 2022 Share Posted July 28, 2022 I hope you get your winnings. I never had that much luck but was about to open a thread for this slot. Bulletproof games are highly volatile but I discovered this slot 2 weeks ago. Killed a $2000 wager with it. Never had 13 000x plus wins, but a few that was worth 100 - 500x wins. The golden bet feature helps getting bonus very easily. Was playing mostly $0.30 stakes, and eventually ended up with $600 withdrawal after $40 deposit. The nice thing is - from the very first spin " Your win is guaranteed" and then every spin after that the win must be higher than your current win. I think my biggest win was like $200 on $0.30 bet. I love this slot and well done @Waxman710 Quote Link to comment Share on other sites More sharing options...
Waxman710 Posted July 28, 2022 Author Share Posted July 28, 2022 I was paid 27$ . Complaint rejected Told to contact gaming authority . Quote Link to comment Share on other sites More sharing options...
Waxman710 Posted July 28, 2022 Author Share Posted July 28, 2022 I imagine i would have better luck . Bringing this to publics attention . Maybe 27 people won't play at bitstarzs . Just bummed they didn't even offer 10 cent free spins Quote Link to comment Share on other sites More sharing options...
Fiekie247 Posted July 28, 2022 Share Posted July 28, 2022 25 minutes ago, Waxman710 said: I was paid 27$ . Complaint rejected Told to contact gaming authority . What happened? What did they say happened? Why does your win show $2700? @cocopop3011 - maybe we can get for this? I dont just want to tag Olle before you answer. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted July 28, 2022 Share Posted July 28, 2022 I’ll have a chat with the AskGamblers Complaints Team now and come back to you. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted July 28, 2022 Share Posted July 28, 2022 @Waxman710 I’ve just had a chat with the AskGamblers Complaints Team. I was wondering- did BitStarz contact the game provider? Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted July 28, 2022 Share Posted July 28, 2022 @Waxman710 Please can you submit another complaint. Please include everything you included last time but also include your game logs to show too were playing in real mode also. I would like to think, if this is a game malfunction BitStarz will be able to provide proof - or at least an explanation as to why you were not paid the full amount. Quote Link to comment Share on other sites More sharing options...
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