Need suggestion on if I should file a complaint or not. Self exclusion help

[krunkasta]

Let me know if anyone thinks its worth pursuing Lost deposits please.

 

Story goes I played at a reputable online casino for multiple years.  Never had any issues with the casino and never caused any issues.  I lose a bunch of money and decided enough is enough and asked for a permanent self exclusion from their website.  They grant said exclusion and I am off the site.  2 months later I make up some bull ***** story as people with gambeling issues often do to convince them to reopen the account and after a few days they reopen my account.  Many deposits to fallow.  So my question is does anyone think it is worth it to try and recover all the lost deposits form the day of reopening the account after I was  permanently self exclusion.  Since to my knowledge after a self exclusion of any kind the users account is never to be reopened or played on again.

 

Thanks for your suggestions

[Blackjax]

NO. IT'S NOT WORTH IT. PERIOD.

 

In the first place I dont think anyone has managed to win back their losses. Its different when you win back your losses that you had in the past  month but going after lifetime deposit is not intelligent in my opinion.  You know it better than I do that after trying to win back your losses your next step would be let me make some profit since I have covered all my losses.  And this goes on like since I am having profit lets try more. If playing at a particular casino gives you a thought process that I should win back my previous losses than quit that casino and play at a different casino. Start fresh at a new casino.

Best of Luck.

[krunkasta]

Im not asking about winning my losses back by gambeling more.  I am talking about getting a refund on all deposits made from the time the lifetime self exclusion was lifted and I was givin the ability to play more even though I should have still ben self excluded.  My apologies if I hadn't made that clear.

[Blackjax]

5 hours ago, krunkasta said:

Im not asking about winning my losses back by gambeling more.  I am talking about getting a refund on all deposits made from the time the lifetime self exclusion was lifted and I was givin the ability to play more even though I should have still ben self excluded.  My apologies if I hadn't made that clear.

Self exclusion are lifted by certain casinos only on a players request. You need to go through an entire process where casino asks you a few questions since they want to know why you want to start gambling again.  Since you were the one who asked self exclusion to be lifted, There is no chance you are getting money back.

Btw which casino?

[Afi4wins]

6 hours ago, krunkasta said:

Im not asking about winning my losses back by gambeling more.  I am talking about getting a refund on all deposits made from the time the lifetime self exclusion was lifted and I was givin the ability to play more even though I should have still ben self excluded.  My apologies if I hadn't made that clear.

A lifetime self exclusion ruling CAN ONLY BE CANCELLED by the requesting player, not by anybody else. A casino cannot cancel it at will. Cancellation can only be possible upon giving specific valid reasons by the requesting player.

In your case, you chose to tell a kock-n-bull story of reasons to the casino so that the self exclusion clause be lifted. The onus was purely on you to tell the truth, but you didn't, but the casino bought your reasons anyway, and let you play again.

You have since lost more deposits after that, and now you want to claim a refund for all those deposits, simply because you shouldn't have been allowed to play again due to your addiction. The casino did not allow you to play again, but you lied and made them believed in your story. Therefore they have absolutely no obligation to any of your requests since the lifting of that self-exclusion clause.

Hope this is clear to you. There's simply no valid way for you to claim or get back your lost deposits! 

[krunkasta]

ok thank you much for the response.  I guess it was just wishful thinking.  Thanks all

[pinnit2015]

Without meaning to enable this practice of free-rolling casinos risk free: In the UK, this is certainly the case:

SE cannot, and should not be, able to be cancelled before the period requested, no matter what the reason. If it's lifetime, then it's lifetime - other words, never. Otherwise what's the point of a LT SE. 

Re the ability to reclaim deposits: there is a line in the Regulations stating that should issues arise then 'Bets should be void' and the player should be reset to the the position they would be in : in other words, and players have been successful in doing this, having deposits returned (taking w/d's into consideration etc). Some casinos, like Royal Panda, even though they were on a different licence once acquired by Leo Vegas, refunded people where the Leo Vegas SE didn't carry over and players played there.  The wording used in the regulations isn't overtly explicit though. 

Like i said, not advocating this approach but it's not right to say that this never happens as, UK wise, casinos have had to do this because of their SE failings. Train of thought would be 'yes, it's not right to be free rolled but if the casinos SE practices fail, then h ell mend them'

The UK is somewhat of an anomaly though and it's possible that casinos, fearing a site audit, are more prone to doing this than other jurisadiction

Personally, just leave it - you lost. put your finances in order, forget about it and move on - it's not really worth the stress. And, if i have to suffer losses, then so should other people  

[Flatzem]

7 hours ago, krunkasta said:

ok thank you much for the response.  I guess it was just wishful thinking.  Thanks all

how much of a refund are you looking for?