Casino zodiac refuse my 6500euro payment

[HZCRM0543500191]

I registred on zodiac casino give depozit, playing slots and win 6500euro i sand all documents for verification and o dont recived my moneys and i cant log to my acount i háve screenshot with amount in my bánk in my acount in zodiac when i win and sand my moneys to my skrill 

 

 

 

[cocopop3011]

Hi and welcome to AskGamblers. Please note that I have changed your title for now since we will need more details before they can be accused of stealing your money. Could you tell us a bit more about what has happened?

[HZCRM0543500191]

Pred registráciou som si prečítal dopodrobna ich podmienky prvý krát som sa registroval na tomto ich kasíne bol to môj prvý účet po registrácii som dobil sumou jedno euro hral som a vyhral 6500euro požiadal som o výber po pár dňoch mi napísali ze nám poslať doklady poslal som teda doklady pomedzi to mi zamrazili môj hráci účet tak ze sa dohno nemôžem prihlásiť potom ma približne 10dni ignorovali a zatiaľ stále ignorujú je to podvod jasný 

[ValDes]

Hi there @HZCRM0543500191 and welcome to the AskGamblers Forum  

9 hours ago, HZCRM0543500191 said:

Pred registráciou som si prečítal dopodrobna ich podmienky prvý krát som sa registroval na tomto ich kasíne bol to môj prvý účet po registrácii som dobil sumou jedno euro hral som a vyhral 6500euro požiadal som o výber po pár dňoch mi napísali ze nám poslať doklady poslal som teda doklady pomedzi to mi zamrazili môj hráci účet tak ze sa dohno nemôžem prihlásiť potom ma približne 10dni ignorovali a zatiaľ stále ignorujú je to podvod jasný 

Afraid we do not support your language at the moment, so feel free to use English instead. Thanks. 

PS. All your attachments have been removed , reason - containing sensitive personal information. 

[HZCRM0543500191]

 

Preklad:

Before registration I read their terms and conditions in detail the first time I registered at their casino it was my first account after registration I topped up the amount of one euro I played and won 6500euro I asked for a choice after a few days they wrote to us to send documents I sent so the documents in the meantime froze my account so my players can't log in then they ignored me for about 10 days and they still don't know it's a scam

[cocopop3011]

3 hours ago, HZCRM0543500191 said:

 

Preklad:

Before registration I read their terms and conditions in detail the first time I registered at their casino it was my first account after registration I topped up the amount of one euro I played and won 6500euro I asked for a choice after a few days they wrote to us to send documents I sent so the documents in the meantime froze my account so my players can't log in then they ignored me for about 10 days and they still don't know it's a scam

So, the issue at the moment is they have not gotten back to you in regards to the verification of your account? Have you tried communicating with live chat to see why they have not been accepted yet? I remember this notorious £1 deposit offer here because I took it years ago however, I cannot remember the terms. Is there a maximum cashout?

[MonicaRaines]

Have you solved the problem? Did you get your money back? I am honestly shocked by this situation. God forbid someone to be in your place. 6500 euros is a lot of money and you have to fight for it. A friend of mine plays at Zodiac Casino and I have to tell him this story. So if it's not difficult, write here how you resolved the dispute.