Crazy no bonus terms

[Scocaz]

Hi all,

Not so much a complaint but just an awareness post for t and c's   crazyno are one to avoid auto bonus balance and any game bar slots = instant void but you are not made aware until  5 days  - below is what has happend to me... pending response i know i wont get anywhere due to t and c breach but dont let these sneaky terms get you!

€54 deposit

17 small blackjack stakes

€1300 withdrawl refused due to blackjack hands even  after smashing €5000 wagering...

 

• Scott Carrey
  To  [email protected]  

  Bonus terms breach

  16:44
   
   

  Hi all,

  I am just writing to voice how disappointed I am as a new customers that my withdrawl has been penalised greatly and I will only be refunded my intial deposit.

  Below was a niave t and c breach

  Bets placed on all games other than slot machines will be deemed a violation of the Terms and Conditions therefore your bonus and winnings will be voided.

  I understand your t and c above having made the mistake of playing 17 blackjack hands, after quickly noticing my mistake i then proceeded to play slots and see out my bonus going onto customer chat several times to check my progress, not once having it raised I had already breached the terms.

  As you can see I played thousands slot spins  under the €10.00, hours worth of my time to beat the bonus percent all to be shot in the foot my a few blackjack hands which I understand is a t and c but it feels extremtly harsh as a new customers oversight, I will be raising this on an ask gamblers form to share the outcome /your  thoughts on this.

  I feel its a real shame and puts a downer on a new casino I would of wrote an otherwise fantastic review on.

   

  Thank

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