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Casino: Bitspins.bet Complaint: Withdrawal blocked behind additional deposit requirement I am submitting this complaint regarding a withdrawal issue on Bitspins.bet. I registered on the platform recently and used a promotional bonus of approximately $200. I completed the required wagering conditions as stated for the bonus. After completing wagering, my account balance increased significantly (over $20,000). I then attempted to withdraw a small portion of my balance (minimum withdrawal amount $100). The withdrawal initially showed as “processing,” but was not completed. Instead, I was informed that my account must go through a verification/activation step. I was told that I need to make a minimum deposit of $100 in order to “activate” withdrawals on my account. Additionally, my account is marked as “KYC Unverified,” and verification is handled through a third-party service (Sumsub). However, even with verification steps, I am unable to proceed with withdrawal unless I first make this deposit. I would like to point out that: I have already completed the wagering requirements tied to the bonus The withdrawal is being blocked behind an additional deposit condition This deposit requirement was not clearly presented as a necessary condition for withdrawing winnings after wagering completion Below are the exact messages and conditions shown on my account: “Your Withdrawal Is Being Processed” (initial status) Withdrawal later not completed / blocked “Account Activation requires a deposit of $100 or more” “Withdrawals can only be processed once verification is complete, which requires a deposit” KYC status shown as “Unverified” Timeline: Account registered: Recently Bonus used and wagering completed: Shortly after registration Withdrawal attempted: Shortly after completing wagering I am requesting assistance in resolving this issue and clarification on whether it is acceptable for withdrawals to be conditioned on an additional deposit after wagering requirements have already been fulfilled. I would like to withdraw my available balance without being required to make a further deposit. Thank you.

Anyone else been 'Welshed' by this Casino.? Been waiting for my payment for 2 weeks now. They keep on telling me. You'll get the money by .......... And it doesn't arrive

This has totally amazed me !! I joined fruity king last week and deposited £480.00 - I played this for awhile and was winning a bit and got bored so tried to withdraw - to be told needed to play through another £680 before I can withdraw. - This I get and understand as most sites have this bonus rule. So carried on playing on the slots at £7.00 / per spin - lost a load and played some roulette and won a bit - so I withdrew £500, carried on playing and lost my winnings - so I cancelled the £500 withdrawal and carried on playing. Lucky enough to get to £3K - so thought get out now whilst the going is good - tried to withdraw the £3K they have a 15K limit per week and £3K limit per month - fair enough not great but hey I have had a win. So withdrew £1.5K - and left 1.5K in the bank, sent them all my ID docs etc and waited and waited - 5days later I get the following - You are in breach of bonus terms for wagering to HIGH ?.........to HIGH ???!!!!........so they are taking all my winnings back ....LOL......WTF ??!!........if I had lost could I have asked for my losses back for wagering to high ???. I encourage anyone who has lost money to this company to check what wagering limits they were using it may be you were wagering to high and in breach of terms and entitled to your money back ? I am taking the matter to Gambling commission - does anyone on here have any experience of using the gambling commission ?