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Hello, I'm looking for some advice if possible? Earlier this week I found my daughters bank statement stuffed down the side of her bed and saw £620 worth of card payments made to 'Casumo Malta' in lots of separate transactions of £10 and £20 between 31st July and 3rd August. My daughter is 17, she turns 18 at the end of the month. She has registered for an account at Casumo on 31st July, using: *My first name *Her own surname (we have different surnames) *Her own address (which is also my address) *A made up date of birth that doesn't belong to anybody living at our address. *Her own debit card from her own bank account She is in a world of trouble, but putting that aside for a moment, I dont understand how she was able to create the account and deposit all this money. She was never asked to provide any documents verifying her ID, address or her age, and she wouldn't have been able to even if she had been asked, as her ID wouldn't have matched the details that she used to register. Their terms and conditions state that they use technical partners to verify identity and age, however the details that she gave do not match a real person, so I don't understand how these checks were passed. I emailed Casumo on Tuesday stating all of the above and also asked them to permanently delete the account, but i have received no response at all. I also sent a copy of her passport, a picture of her holding her passport, her birth certificate, my passport, a picture of me holding my passport, a pic of the front and back of her debit card and a picture of her bank statement. I've also attempted to contact them on live every day since Tuesday and nobody is responding at all, I just keep getting a message that somebody normally replies within 20 minutes, however its now been 4 days and nobody has acknowledged or replied to any messages. They have obviously seen my email or messages because if you now try and log into the account the following message comes up "We've paused your account for security reasons. Contact us and we'll get it up and running again.' I have emailed the UK Gambling Commission and received and automated acknowledgement, but no actual response yet Does anybody have any suggestions for how I can actually speak to somebody at Casumo about this and get them to reply? Any advise anybody can give at all would be much appreciated.

SIGN UP HERE On Friday 17th August at 5:27pm, yet another player hit a jackpot at Casumo. This time, soon to be 60-year-old Susan, won £2.7 million in Mega Fortune Dreams, making her the third player in less than five months to hit a big jackpot at Casumo online casino. With this win, the total value of jackpots won at Casumo this year is close to £10 million. When the screen started blinking, Susan was in shock and couldn’t believe her eyes. “It’s so unreal. These things just don’t happen to people like us”, she says. Her partner thought she had had an accident when she called him at work to reveal the news. He was just as shocked as her and kept saying that this thing can’t be real. It wasn’t until a representative from Casumo called her up to congratulate on the winnings that they both slowly but surely started to realize what had happened. Susan is turning 60 this year and is living in a small village. She recently retired from her job at the local council where she was taking care of the elderly for 26 years, making sure they were okay. She likes dogs and crafts, and just like many others, she is dreaming about a bigger home. “My partner loves cars and motorcycles so we’ll probably get a bigger house with a garage. All bikes are now stored at relatives,” Susan explains. “We haven’t yet decided how to celebrate the win, but we’ve been planning to throw a mutual birthday party later this year. For sure there will be an open bar at that party.” Susan likes to play games but is more of a bingo player. She hasn’t played much online casino before, and the decision to try her luck in Mega Fortune Dreams, one of the biggest and most popular progressive jackpot games online, was pure coincidence. With £9 left on her account, she placed a £3 bet and hit the jackpot of £2.7 million. This is the third jackpot in less than five months to be won at Casumo. In total, jackpots of nearly £10 million have been won at Casumo this year. SIGN UP HERE Fact box: Jackpot wins at Casumo this year Mar 30: Player wins £3 million on a £2.50 spin in Mega Fortune. Apr 4: Player wins £4.2 million on a £1 spin in Mega Fortune Dreams Aug 17: Player wins £2.7 million on a £3 spin in Mega Fortune Dreams

SIGN UP HERE! Are you familiar with Reel Races yet? They are unique, fast-paced, real-time, adrenaline-filled online casino tournaments where you can not only keep track of your own spins but also of your opponents’. This way you will always know how many spins your opponents have left. Needless to say that this element of competition adds lots of extra excitement to your usual way of playing slots! And hey, they just got even better...Because it’s summer and the hottest season of the year, you can now win sizzling prizes on a daily basis. Until the 30th of June, you have a shot at winning €/£2000 every single day. That’s every evening, all week, at 8 PM (CET). Excite! And wait, there’s more. On extra special days, the main prize goes up to a whopping €/£5000. Double excite! Each race will last 50 minutes and if you're top of the leader board when the time elapses you take home some serious cash. Here is the Reel Race calendar of events: To take part just log in, register and away you go, if you have any questions please feel free to contact a member of our support team. If you do not have a Casumo account, don't worry, we have you covered. This promotion is open to new and existing customers. Standard terms and conditions apply. SIGN UP HERE!

So I decided to try the reel race tournaments and on my 2nd attempt, I won my first tournament and earned 100 free spins. If only they were wager free.

Wow-oh-wow! What a week. In just five days we’ve had two multi-million wins here at Casumo and we’re still in a very happy state of shock and awe following the news. On the 30th of March, a lucky guy from Sweden couldn’t believe his eyes when the Mega Fortune Jackpot wheel spun him a fantastic €3,317,639 win on a €2.50 spin. Our 28-year-old friend had just come home after his night shift and thought to chillax a bit while playing a game on Casumo. Chill turned to thrill. Magicness! Fast forward five days to the 4th of April and we’re left speechless. Another casumo hit an even bigger jackpot–actually, the BIGGEST EVER in Casumo history. That’s a whopping €4,621,607.81 for the record. Our second jackpot winner was playing Mega Fortune Dreams on mobile when he smashed our record on an amazing €1 spin. Is that lucky or what?! We’re officially multimillionaire-makers. A third jackpot anyone? The Hall of Gods jackpot is currently €3.8 million. Just sayin’.

Have made first withdrawal from Casumo who have cancelled the withdrawal (no doubt hoping I lose it) and asking for ID which I can just about accept. I have sent a copy of my card and utility bill but they also want passport or driving licence which I have neither. When I emailed them I was told 'you have won enough to buy some new ID' what sort of response is that? And what is the solution? You don't just buy a driving licence or passport, I don't want or need either of those. Any ideas where to go from here?

Starting today Spectra slot by Thunderkick is available as Beta release at Casumo. It's exclusive until official release date Sept 7th. From my point game looks fantastic and you should certainly try it. Play Spectra slot at Casumo

Good evening my fellow degenerates! I'm in the middle of a very profitable evening of poker whilst finishing up the wagering on the $50 no deposit free chip I received from Paddy Power for use on their side games this morning. I have to say a massive THANK YOU to Paddy personally for such a great surprise to brighten up my bank holiday ! My plan for this evening was to drop £50 into Casumo but I'm shifting that onto tomorrow now once I've received my winnings from Paddy Power. I'll also probably try and tackle £200 of wagering at VideoSlots so I can participate in the battle of slots again for the next month! How about you folks?

In Casumo, 1 month before the official release date you will be able to play great new slot Dancing in Rio by SG Integrative. Dancing in Rio is the first ever progressive jackpot slot made by Williams Interactive. The jackpot started its journey from £50,000 this morning and no one knows how high it will rise. So put on your samba costume and start spinning. How to win the jackpot you ask? When full reels start appearing in green backgrounds, you’re getting closer and can win one of the smaller jackpots. If you get the first four full reels in green and the last one in red, you hit it big. Live it up with the Dancing in Rio slot at Casumo!

Casumo Breaking news: Newly hatched sumo from Sweden just won the Mega Fortune jackpot while played on MOBILE and won amazing €2,971,469 on a €1.25 spin! The short story, he won this from his first deposit 1 hour after he opened the account. Congrats to a lucky winner!

13th May is the day when we at Casumo are launching Reel Races that will run 24/7 Yes, that is correct around the clock your players will be able to participate in Reel Races with money and free spins prizes. On top of that there will be a main event running daily with a €/£1000 grand prize. Your job is to collect points and boosters by winning as many times as possible. The player who ends up with the most points when the time runs out wins the race. VISIT CASUMO & PLAY HERE Unique In Game Experience Experience your favorite slots in a brand new way with a unique realtime in-game experience. Keep track of your own spins, but also your opponents and what games they are playing. You will always know how many spins your opponents have left. You can find additional info in attached PDF VISIT CASUMO & PLAY HERE ReelRaces.pdf

Today we have opened our doors for German players, which we obviously are super excited and happy about as we are confident that German players will love Casumo like players do in all the other markets. For affiliates this also means that you now have a great opportunity to ramp up your revenue with access to a new market as big as the German. Welcome offer for German players? Same as in UK, Sweden, Norway and Finland. 20 Free Spins on registration + 20 Free Spins daily for 9 days after 1st deposit. And up to €1200 bonus on the first 5 deposits. Read more about the welcome offer here in German or English Game providers available in Germany? Net Entertainment, Quickspin, Microgaming, Play'n GO, Thunderkick Payment methods available? Visa, MasterCard, Skrill, Neteller, Paysafe, Skrill, iDEAL (NL only), SOFORT, Giropay, Pugglepay or Bank transfer

Hi all, Anyone know why Casumo have removed their WMS slots? I haven't had a chance to check if the same has occurred on their PC site, but their mobile site has definitely removed them all. I would have asked their rep Tobias, but didn't bother as he never replied to my last pm a couple weeks ago. One of my pet hates is an unresponsive rep, especially after they tell you to contact them anytime . Anyway, very disappointed to see the WMS slots removed as these are the only reason I'd continue to play at Casumo, and secondly they already had a very limited amount of slots available on their mobile platform. So now there's even less slots which is pointless to play at over other mobile sites that offer hundreds of slots via mobile. Anyone have any info on why this happened? Thanks

I logged into my Casumo account today as I was going to deposit £10. I had 2p left in my balance which still had just over £250 bonus wagering from my last play here. I loaded starburst and put it right down to 1p - 2 lines, in order to use the bonus before depositing. The spin bought in all On the first two lines and some scattered....gave me a win of £1.20 due to only two lines being active....I went on to get this balance all the way up to £86!!! With the wagering left I ended up withdrawing £30!!!! I withdrew for the principle if it £30 for 2p...just goes to show you don't need to be a high roller to win money!

Hello gurls and guys!! Now this is something perfect for the weekend, really! Casumo Casino is so adorable, that me, as a non-gambler, every time I see it, want to play there!! But, you must see their latest promotion! I'm melting! You can choose to adopt your own casumo and each of them gives you a great bonus! Some of the bonuses are following: - 70% up to €350 - deposit €20, get another €20 for free - double your deposit up to €100 - 20 free spins on Starburst - 50 free spins for €30 deposit - 50% up to €500 So, you can choose and adopt each of them you want! They are so cute! If you like this promotion, and I'm sure you do, take a look, register your account and choose your casumo HERE