Conor@Trada

I never shout, just gently nudge  

I never shout, just gently nudge  

And AG minus Trada (Conor will shout at me if I don’t mention that)

BGO charge them for ALL  -rubbish casino, so no loss
Videoslots offer 1 free one a day - 2.50 fee after that (i think this fee is fine as it's an admin charge, Mr Green and the like is more a surcharge which i thought was banned)
LV Bet - one free a week; no longer a member there but that's pretty rough: they also charge a premium rate number for calling CS. But, otherwise, an excellent casino
Oh...and nearly ALL of Aspire Global sites charge - except Trada.
Other than that, its relatively uncommon in the UK to pay. 

More filters is a much-requested addition, so we are working on adding them again
We hope to have them available soon.
Conor

Hey there
I still stand by this stat that the vast majority of withdrawals for verified accounts are in fact processed in less than a day
The 48 hour time frame is the absolute maximum, and this still only applies for accounts that are pending Documents and document checks.
 
Conor

Can confirm, from Mrs P's experience, re withdrawal times  -another withdrawal at 11.58pm, processed at 3.02am - seems to be the time. Which, I may add, is quicker than Videoslots if you withdraw at 3am - for me they process at 8am.
Not a fan of AG but credit where it's due - you're not seeing 48hr pending periods from what i've seen

Hey there
I still stand by this stat that the vast majority of withdrawals for verified accounts are in fact processed in less than a day
The 48 hour time frame is the absolute maximum, and this still only applies for accounts that are pending Documents and document checks.
 
Conor

Maybe you could drop our rep which has been tagged above a message and he can check it out for you.

No problem with lagging although I do get a lag when I use the search engine. Seems to recognise the first letter straight away and then takes ages for the rest to actually type. Also missing the filter to sort by software provider too - would be a great addition.

The verification documents should all be carried over
 
The reason you could not deposit from Malta is that our payment provider at the time (Adyen) made a move to not allow deposits from Malta quite literally overnight. I'm pretty sure we sent an email about it though to all effected players?
 
This is because the data on previous deposit and withdrawal methods was not passed over in the migration.
Once you deposit with a method again, that will be available as a withdrawal method
 
 

Been a while since I collected any screenshots and I bet you didn't think I'd come back with a Play'n GO one did you! Playing at Trada with the £6+ I found in my account today - just had this one.

This is due to the CDN setup at the moment. We're set to get a new one on the 17th which we've been assured will improve the stability hugely!

The verification documents should all be carried over
 
The reason you could not deposit from Malta is that our payment provider at the time (Adyen) made a move to not allow deposits from Malta quite literally overnight. I'm pretty sure we sent an email about it though to all effected players?
 
This is because the data on previous deposit and withdrawal methods was not passed over in the migration.
Once you deposit with a method again, that will be available as a withdrawal method
 
 

That's great news Conor, so is it fair to assume that the other Aspire casinos aren't necessarily tied to this 48 pending period either ??? Wonder why so many of them choose to insist on it despite the fact it's surely hurting their businses if that's the case... I won't usually play past my welcome bonuses if my money sits in reversible pending for 48 hours ...

Hey all,
 
As stated in another thread, our withdrawal times are still within a day.
The only instance a withdrawal may take up to the maximum wait time of 48 hours is if documents are required to be verified prior to the withdrawal being processed.
 
Conor

Thanks for jumping in and clearing that up Conor. Great news indeed. 

Hey all,
 
As stated in another thread, our withdrawal times are still within a day.
The only instance a withdrawal may take up to the maximum wait time of 48 hours is if documents are required to be verified prior to the withdrawal being processed.
 
Conor

Thanks for stepping in @Conor@Trada, appreciate that! 

Cheers Conor; despite my reservations I genuinely wish you the best with the move and hope it all works out

Hey folks,
To make things easier on all of us, here is a copy of our answers posted today about various questions on another forum.
@pinnit2015 Regarding promotions, we will have a say, and can create and design our own to run whenever we like
 
Game RTPs?
Our games RTPs will be operated in the same manner the rest of the Aspire Groups are immediately after launch, however, Aspire have agreed to allow RTPs to be customised by brand instead of one network setting in 2020. So the lower RTP on some games will be a short term concern.

Fees On Deposits & Withdrawals?
There will be no fees on deposits and withdrawals.

Thursday Treat?
Thursday Treat will be replaced with Sunday Spins and will work quite similarly to our current Thursday Treat promotion.

LiveChat Support?
In order to operate in more languages, and for longer periods of time, our LiveChat Support will be operated by Aspire.

Wagering Requirements?
Our wagering requirements will be between 20x - 25x on all bonuses depending on the promotion. This is a decision made on our part to offset the game contributions and RTPs of some of the games.

Games Contributions?
As the contributions of the games are set across all casinos in the Aspire back office, we will not be able to differ from the rest of the Aspire Group in this regard.

Withdrawal Times?
Withdrawal times will be as they are across the Aspire Group, however, we have been assured that the 48-hour time frame is the absolute maximum (KYC and Document checks etc) and that the vast majority of withdrawals are processed within less than a day.

Please note, VIP players will have express withdrawals which operate much faster, and Aspire are already working towards decreasing our withdrawal times.

Why Are We Moving?
As confirmed in a previous post, we are moving as our platform provider currently (Pariplay), had been bought over by Aspire Global.

Did You Get Bought By Aspire?
No, TradaCasino is still owned entirely by TradaGames.

One Welcome Bonus Per Site?
This is done on a case-by-case basis and is primarily applied for the “serial” First Time Depositors. i.e, those who rarely/never make cash deposits on the Aspire platform.

Games Selection?
Some games are not live on most Aspire Global sites for various reasons, however, we will have all games live a couple of weeks after launch.
 
If anyone has any other questions, feel free to drop me a PM
 
Conor

Hey folks,
To make things easier on all of us, here is a copy of our answers posted today about various questions on another forum.
@pinnit2015 Regarding promotions, we will have a say, and can create and design our own to run whenever we like
 
Game RTPs?
Our games RTPs will be operated in the same manner the rest of the Aspire Groups are immediately after launch, however, Aspire have agreed to allow RTPs to be customised by brand instead of one network setting in 2020. So the lower RTP on some games will be a short term concern.

Fees On Deposits & Withdrawals?
There will be no fees on deposits and withdrawals.

Thursday Treat?
Thursday Treat will be replaced with Sunday Spins and will work quite similarly to our current Thursday Treat promotion.

LiveChat Support?
In order to operate in more languages, and for longer periods of time, our LiveChat Support will be operated by Aspire.

Wagering Requirements?
Our wagering requirements will be between 20x - 25x on all bonuses depending on the promotion. This is a decision made on our part to offset the game contributions and RTPs of some of the games.

Games Contributions?
As the contributions of the games are set across all casinos in the Aspire back office, we will not be able to differ from the rest of the Aspire Group in this regard.

Withdrawal Times?
Withdrawal times will be as they are across the Aspire Group, however, we have been assured that the 48-hour time frame is the absolute maximum (KYC and Document checks etc) and that the vast majority of withdrawals are processed within less than a day.

Please note, VIP players will have express withdrawals which operate much faster, and Aspire are already working towards decreasing our withdrawal times.

Why Are We Moving?
As confirmed in a previous post, we are moving as our platform provider currently (Pariplay), had been bought over by Aspire Global.

Did You Get Bought By Aspire?
No, TradaCasino is still owned entirely by TradaGames.

One Welcome Bonus Per Site?
This is done on a case-by-case basis and is primarily applied for the “serial” First Time Depositors. i.e, those who rarely/never make cash deposits on the Aspire platform.

Games Selection?
Some games are not live on most Aspire Global sites for various reasons, however, we will have all games live a couple of weeks after launch.
 
If anyone has any other questions, feel free to drop me a PM
 
Conor

Hey all

Thanks for the ping @ValDes!
I've been a bit preoccupied with the migration as of late, hence my radio silence, but I'll pop on tomorrow to answer as many questions as I can.
If you've any questions, feel free to list them below!
 
Cheers,
 
Conor

Hey all

Thanks for the ping @ValDes!
I've been a bit preoccupied with the migration as of late, hence my radio silence, but I'll pop on tomorrow to answer as many questions as I can.
If you've any questions, feel free to list them below!
 
Cheers,
 
Conor

@pinnit2015 - You problem will be addressed soon with Netent and I guess some providers will run of their own platform and not quickfire hopefully.
@Conor@Trada is a man of his word with the  announcement