honestdude

Yeah, sorry about that. Have just manually removed your attachment.

Sounds to me like a similar scenario at work to be honest.
HR is there for the show and you give you some hope that someone is protecting you, meanwhile they stand with the firm/company itself.
I remember I was in a disciplinary hearing for ''MoonLighting". Now you know in the beginning they want all information so they can ''HELP'' you, while in the meanwhile they stab you in the back and use information against you.
Point I am making - In General:  No matter what situation, industry or the position is - Know that companies/clients will 99% of the time side with their Clients/Business Partners/Employers/Bosses in any event whenever you fight them. This is a FACT in my experience....
 
Anyways  , Back to the topic - Reading the above it sounds to me the Gambling Commision are doing the same. Giving the camouflage or idea that the player knows they are in safe hands with someone on their side fighting for them, meanwhile as Honest Dude said, its just for the Show, but you only realize that they do not perform at the level for what they stand for, when you are involved in an ongoing dispute and its already too late.
I always use this  saying- They (The regulators/gambling commission) try to put wooden glasses on our faces! Oh well some of us see through those Wooden glasses ?

??

Well, Tony and all the rest who have helped Tony and his son with this issue of RG compliance, I have read the whole 5 pages of comments and what you have been through, Was a very interesting but unfortunately a disappointing outcome on the part of both the casino and the GC. To sum it all up, there really isn't any agency protecting individual gamblers out there and with the GC being supposedly one of the best regulators in the world, even they do not follow their mandate even as it is reads in their governance.  
I'm just glad your son is taking the right path and given what I read and the path he's chosen, it's a positive outcome nonetheless. having a graduates degree in psychology I understand addiction and although you mentioned you were also angry at your son's behaviour you stood behind  and helped.  That alone is what any addictive personality needs. Support.  Of  course it is undoubtedly frustrating and anger does unfortunately set in but as you know, addiction is a very difficult behaviour to  overcome and  unfortunately most of the time not easy on the individual and anyone in the family involved.  Having said that, it is more disappointing that governing bodies, who the public count on in these cases are more an entity for show rather than what they stand for.  
Thanks for the great read and hope many have had the opportunity to learn from this experience.
Sincerely
Honest Dude.  
     
 

Well, Tony and all the rest who have helped Tony and his son with this issue of RG compliance, I have read the whole 5 pages of comments and what you have been through, Was a very interesting but unfortunately a disappointing outcome on the part of both the casino and the GC. To sum it all up, there really isn't any agency protecting individual gamblers out there and with the GC being supposedly one of the best regulators in the world, even they do not follow their mandate even as it is reads in their governance.  
I'm just glad your son is taking the right path and given what I read and the path he's chosen, it's a positive outcome nonetheless. having a graduates degree in psychology I understand addiction and although you mentioned you were also angry at your son's behaviour you stood behind  and helped.  That alone is what any addictive personality needs. Support.  Of  course it is undoubtedly frustrating and anger does unfortunately set in but as you know, addiction is a very difficult behaviour to  overcome and  unfortunately most of the time not easy on the individual and anyone in the family involved.  Having said that, it is more disappointing that governing bodies, who the public count on in these cases are more an entity for show rather than what they stand for.  
Thanks for the great read and hope many have had the opportunity to learn from this experience.
Sincerely
Honest Dude.  
     
 

I agree with your comment but I do find that although there are stricter regulations casinos are also "mostly" benefiting using these regulations to delay or sometimes reject withdrawals. 
I've had the same issue with one casino whereby they kept rejecting documents as they wanted screenshots and not PDF files and I could not email them either as they wanted all documents uploaded  on their system. There were constant demands of new documents and some people as I read don't have mailed bank statements, expiry dates etc.  I had to send them a pic of myself, (yes, I did it), holding my driver's license, (only because I wanted to retrieve my funds). I would have never done this had I known to begin with. I was a long time member and they never did ask until suddenly one day I tried to withdraw again  and they demanded or I lose my funds. This was with Bob Casino. I have no problem mentioning who either. I ended up just playing all my funds away anyhow cause it was getting way too complicated. 
In summary I find there are only 2 solutions one of which you mentioned. 
1) Have or force all casinos to demand verification before deposit time and not afterwards allowing each player to decide if they want to give out sensitive  information. 
2) All casinos within the regulatory country should create a government   department, (or something of this type), whereby only they receive these documents that are asked of us so there could be some control preventing fraud or identity theft. (which I was a victim of).
In other words, players follow the same regulations on a "standard" document check needed submitting to a "safe entity" whereby that entity would then acknowledge to the  casinos, within that jurisdiction, that the subject player is legit according to documents received. This would keep documents confidential and not circulated to all casinos. 
Basically a "middleman".  This would prevent large amounts of fraud and identity theft which costs governments tons of cash and would also regulate the control of rogue casinos, privacy laws and standardizes the process in many countries.
Just my thoughts.    
< attachment removed by request of the OP>

I guess that's an issue with askgamblers for your picture xD.
Anyway, i agree with your comment too and something like that should be definitely done in near future.
For sure first "Force all casinos to demand verification before deposit"
Because 13y kid can register on casino even now and deposit the money lol via SKRILL that doesn't even require some verification process for amount of money like 50$.

I agree with your comment but I do find that although there are stricter regulations casinos are also "mostly" benefiting using these regulations to delay or sometimes reject withdrawals. 
I've had the same issue with one casino whereby they kept rejecting documents as they wanted screenshots and not PDF files and I could not email them either as they wanted all documents uploaded  on their system. There were constant demands of new documents and some people as I read don't have mailed bank statements, expiry dates etc.  I had to send them a pic of myself, (yes, I did it), holding my driver's license, (only because I wanted to retrieve my funds). I would have never done this had I known to begin with. I was a long time member and they never did ask until suddenly one day I tried to withdraw again  and they demanded or I lose my funds. This was with Bob Casino. I have no problem mentioning who either. I ended up just playing all my funds away anyhow cause it was getting way too complicated. 
In summary I find there are only 2 solutions one of which you mentioned. 
1) Have or force all casinos to demand verification before deposit time and not afterwards allowing each player to decide if they want to give out sensitive  information. 
2) All casinos within the regulatory country should create a government   department, (or something of this type), whereby only they receive these documents that are asked of us so there could be some control preventing fraud or identity theft. (which I was a victim of).
In other words, players follow the same regulations on a "standard" document check needed submitting to a "safe entity" whereby that entity would then acknowledge to the  casinos, within that jurisdiction, that the subject player is legit according to documents received. This would keep documents confidential and not circulated to all casinos. 
Basically a "middleman".  This would prevent large amounts of fraud and identity theft which costs governments tons of cash and would also regulate the control of rogue casinos, privacy laws and standardizes the process in many countries.
Just my thoughts.    
< attachment removed by request of the OP>

Want to hear my own experience on that Cazino Cosmos game my dear?
500 spins played...not even one single feature activated...not even adding any one of those collective symbols at the top...just lots of empty spins, plus a few blardy low payouts, followed by more empty spins! The blardy game ate all my money (including bonus money) without even giving anything decent back...it was down the drain hole all the way! I've labelled Cazino Cosmos as a stupid game to play...just as for many other Yggdrasil games anyway! 

So I am not sure what to do with this.

After just venting about the best Casino out there for me at the moment, this happened.
 
 
Chat started on 11 Mar 2019, 05:13 AM (GMT+0) (05:13:02) *** Shafiek Samsodien joined the chat *** (05:13:02) Shafiek Samsodien: Hello (05:13:22) Shafiek Samsodien: Hello - Is the Admin/tech team in yet to determine, why my account was deactivated? (05:14:04) Customer Service: We apologize for keeping you waiting. Our operators are busy at the moment, please leave us a message with your email address and we'll get back to you shortly. (05:17:11) *** Pavel joined the chat *** (05:17:15) Pavel : Hi (05:17:34) Pavel : let me check (05:18:01) Pavel : can you please confirm your date of birth? (05:20:12) Shafiek Samsodien: 13/06/1987 (05:20:15) Shafiek Samsodien: Fiekie247 (05:20:42) Pavel : Thank you (05:21:56) Pavel : yes we already know a little bit more but not enough yet (05:22:16) Pavel : With regrets I am the person at Videoslots to inform you that a business decision has been made to permanently block your Videoslots.com account. Under no circumstances are we able to help you with a reactivation of your account in the future. Since all accounts are personal, you will not be able to register any new accounts either. "1.3 A person registering at Videoslots accepts and acknowledges: all definitions and stipulations in these Terms and Conditions" "1.4 Videoslots reserves the right, at its own discretion, to: decline a person to open a Videoslots account and/or to close an existing account decline to accept no deposits without any explanation, provided that any wagers and winnings already made will be honoured by the Company as long as these were not acquired by fraud or other illegal or illicit means; suspend and/or cancel the person from promotional activities, competitions or other services, whenever" (05:23:12) Shafiek Samsodien: So why did they close my account again? (05:23:19) Shafiek Samsodien: Because it suits them and they feel like it? (05:23:42) Shafiek Samsodien: because I was playing last night (05:24:18) Shafiek Samsodien: and what about my $2 left in my balance? (05:24:23) Pavel : you can request a information via email, we will forward it. That is all what I know and what I can fo for you right now (05:24:37) Shafiek Samsodien: Ill also open a complaint as well, thanks (05:25:55) Shafiek Samsodien: I emailed your support (05:26:31) Pavel : you do not have any balance available in your account you madesome witdrawals on 2019-03-10 and they has been paid out (05:27:13) Shafiek Samsodien: Okay so last night I had $5 - I played Startbust 75 GTD tournament and used $2.40 (05:27:35) Shafiek Samsodien: which means I should have $2.50 left in my balance after last nights tournament (05:27:45) Pavel : cheking (05:27:55) Shafiek Samsodien: I did not win, but I am sure, I had just over $2 left in my balance (05:30:19) Shafiek Samsodien: I remember I had 4.2 euros before playing that tournaments, (05:30:40) Shafiek Samsodien: what about the Clash of Spins I was about to receive this afternoon as well? Because I wagered money last week? (05:30:55) Shafiek Samsodien: Seriously, it might not be much, But I could have won something about it (05:31:25) Pavel : 2019-03-10 20:46:22 Halloween Jack amount 0.2 balance 0.00 (05:33:17) Shafiek Samsodien: I played in tournament there (05:33:25) Shafiek Samsodien: I still have 10 free spins from Book fo dead correct? (05:33:34) Shafiek Samsodien: from the 20:15 GMT free roll? (05:33:54) Shafiek Samsodien: what about my free spins I was supposed to get from Clash of the spins this afternoon? (05:34:01) Pavel : yes I see that dreespins (05:34:08) Pavel : free spins (05:34:53) Shafiek Samsodien: I did not wager on Halloween jack, Startbust 75GTD tournament, was the last thing I played before I went to sleep last night, I did not touch a slot after that at all. I played Halloween Jack free roll before the startbust tournament? (05:35:05) Shafiek Samsodien: Which is why I know I had just over $2 left and 10 spins in Book of dead (05:35:17) Shafiek Samsodien: and what about my Clash of Spins from today that I was about to receive? (05:37:25) Pavel : Shafiek, I really do not have any other information yet. Thats all what I got and forwarded to you. Please write an official complaint and we will forward it. I can really do anything else for you right now (05:38:12) Shafiek Samsodien: Oh I will (05:38:49) *** Shafiek Samsodien has rated the chat Bad *** (05:40:09) *** Shafiek Samsodien left the chat ***  
 
 
I really feel I have been playing for years and now they just left me like that.
I had a good level on Wild Swarm still built ed up. I was supposed to receive clash of spins free spins and then also I had 10 wager free spins plus $2 in my account left.
 
What do I do, just move on and leave it? F it...
 

Hi Fiekie247 and everyone else,
We are a casino, there is no skill playing our games. We wouldn't close an account in the casino because you have won. However, I can't give further feedback on why your account was closed more than the information you have already received. You are welcome to send in your complaint to MGA. We apologise that we couldn't be of more help.

Best regards,
Team Videoslots.

Well you know what they say @Fiekie247 their loss and another ones gain!
It sucks that your loyalty there hasn’t been appreciated but I guess Guru is right with the harsh reality. You’ve taken it on the chin like a pro and I sure do hope you find another ‘home’. ?

Just not fair gaming and curious to hear what MGA does about it.. Probably not much given the amount but multiply this by how many players they do this to. Good Luck.  

Just not fair gaming and curious to hear what MGA does about it.. Probably not much given the amount but multiply this by how many players they do this to. Good Luck.  

Hehe, I have to be honest this bit tickled me. I wonder if that gesture of goodwill had to be authorised by a manager first ?

Excellent idea mate! 
And thanks in advance on behalf all Canadian players here.

Also find it interesting how Netent celebrated entering the Canadian market a s per last year's post by Netent but I believe this only applied to the province of BC since I was not able to play NeTEnt software on any casinos I played in. Appended is their article. 
Expansion to Canada - NetEnt 
And if that wasn’t enough the providers have also launched on the regulated market in Canada too providing even more player growth. A range of NetEnt’s most popular games are now live with British Columbia Lottery Cooperation (BCLC) through an agreement that was made with IGT.This now marks the first entry for NetEnt on the regulated market in Canada. The integration is now complete, and their world-leading games are available at BCLC through the IGT Connect integration layer IGT is providing to the lottery. 
Therese Hillman who is the Group CEO over at NetEnt commented “Launching our games to players in British Columbia is an important milestone for us in our expansion in North America. Entering regulated markets is a vital part of our strategy going forward, especially within the WLA segment. I am sure that our exciting games will be much appreciated by BCLC’s players.”

Just wanted to start a blog for our Canadian Gamblers to be aware of regulations, availability, forbidden software, updates on payment options etc etc. I'll start with Canadian regulation and what, if anything the Canadian Government regulations are doing with regards to this $17 billion fastest growing entertainment industry.
A few software restrictions to date that I am aware of so far: Feel free to add to this
Netent, BTG, NYX, ELK (thanks to The Average Guy), who posted. 
As far as regulations and some were asking why the Canadian Government are seriously looking into regulating on-line casinos I found this article : 
Gambling in all its form is a major contributor to the Canadian economy. Despite this, gambling does not receive a lot of government attention.
Here, are some of the key facts:
CAD$9 billion dollars each year from gambling funds government and community projects Supplies over 135,000 jobs Online gambling is one of the fastest growing sectors The largest segment of Canada's entertainment industry More than over 100 land-based casinos operate in Canada Over 60% of Canadian adults have gambled in the past 3 years As Quebec launches a fresh appeal, it is important that Prime Minister Trudeau makes a stand. There is nothing in Canadian law that opposes online casinos offshore or otherwise. Failing to act in this case, means supporting a Loto-Quebec monopoly. If Canadians wish to gamble online, they should be free to do and the government should create clearer laws. Failure to provide for a modern 21st century Canada shows a lack of forward-thinking. Something Justin Trudeau should think about.

Funnily i did OK - 16 quid but pretty sure one of the wins was like a board of wilds....so i was expecting a 100?
I've seen some OK wins on Yggdrasil but, whilst they can be amusing games, they are balance killers - Am not really a fan of them either

lol, nice to hear we all feel the same about Yggdrasil.  I usually play for fun/practice on their games just to see what happens since I do find their graphics and inter-phase kool but to win any $ it's rare.   

Well, yeah, the most convenient and fast method would be to use our built-in filters and find only those operators who are matching your preferred Deposit Method as @TheAverageGuy suggested above. 
Not quite sure regarding the Canadian restrictions based on a country and/or platform though... Too many changes in a too short time which means we are struggling updating our info re Canadian restrictions in a timely fashion every time.  

https://www.askgamblers.com/deposit-methods/idebit
https://www.askgamblers.com/deposit-methods/instadebit
blocked- netent, BTG, NYX, ELK are the big ones I can think of atm

Mr Green are quite good - if you're looking for a casino to chuck you deposit offers and decent FS offers, they're probably not for you as their promo's are pretty woeful. But I've never had any issues and their w/d are the fastest I've played at.
Yeah, i get the feeling VS are taking a bit of a dip atm - their new 'Wheel', cutting back on rewards, the games they chose for the SNG's, increasing the wagering, all point to a casino 'shoring up' - likely a victim of their exemplary high standards in the past - either way, it's becoming noticeable. 
 

For UK folks (Apart from Trada above)
Mr Green - Instantaneous - like, instant. 
Videoslots - usually 15 minutes, but lately mine have been 6 hours. Ohhh, call the police. 
Volt Casino - a relative newbie : 2 hours
Novibet - usually 6-10 hours
Trada - as above - have really improved their times
Betat/Slotty: sometimes as quick as 15 minutes, usually 1-2 hours i find
Casumo - take your pick: last two were 15 minutes but allow up to 23hrs 59mins and 59seconds.
Sky Vegas - like Mr G: they flush it so it's basically instant: no reversals as well
Slotmillion: I'd say 24 hours on average but can be within the first hour of the working day if you withdrawal late at night. 
Above is just indicative, on average. The only one I;d say that goes over the 24 hr mark is Slotmillion but SV and Mr G are up there with the fastest around
Oh, Will Hill: 23:00 the following day. But given their offers it's a small price to pay. 
Rizk: 15 minutes; in fact the MT sites are relatively fast: High Roller etc.