mks1977

Cool! Really happy to hear your issue has been dealt and solved accordingly and you are now a happy winner!

Update: I was able to open a Cubits account. Golden Star did convert my winnings to bitcoins and I did cash out that way.

Hello there and welcome to AskGamblers. 
 
Your complaint has just been reviewed, accepted and processed by the AskGamblers Complaints Team. Link to the complaint here:
 
https://www.askgamblers.com/casino-complaints/unable-to-recieve-cash-out
 
Please make sure to follow all the relevant AGCCS Terms and Guidelines. 

Hmmm..not sure what cubits is but if it is bitcoin our members here will know and reply.
 
But why don't you take the issue up with your Visa company and ask why they cant accept the withdrawal since the casino can pay by this, right?
 
P.s You could just google Cubits (it is bitcoin as I just found out)

Yeah, you can make a progress about your concern here mks1977 just post it here to make it clear and to help you.

So I got a reply asking me again to try another Visa card. I did. Deposited $15.00 and requested a cash outlay to that card. Crossing my fingers that somehow this will be approved. I've asked twice for a cheque but no reply to that? Still hopeful. And wondering if any other Canadians have withdrawn from this casino?

Hi mks1977.
 
I'm afraid I'm not clued up on Canadian withdrawal methods and I would have suggested bank transfer but I see you've already said that's out of the question. And I do believe you're right when it comes to Neteller as we've had previous members here struggling with withdrawing from it.
 
However, I do know that there members here with more knowledge when it comes to withdrawal methods for your country so I'm sure you'll get some replies soon.
 
Just quickly as a last resort do they offer cheque?