Cassaon-casino

Well, what a great question..however, and Valdes is really going to shoot me for this - I hardly ever check the gambling jurisdiction!
 
Aaaand Luciana I'm so surprised you check ? Lol

Great question
 
My favourite one is Gibraltar, since I noticed that the best casinos I've played in, had it, Bet365 for example. I also trust casinos under MGA, but I'm also familiar with a lot of unresolved cases on their side.
 
What do you think about joined UKGC?

Thank you, thank you!
 
I'm impressed how many nice words I keep receiving from Cassaon, really makes me feel special! Especially knowing how long you've been in this industry A period for respect!

Hi All,
 
I must admit it's been an absolute pleasure to interview Jelena.
 
Not only is her interview a quick and easy read but it's jam-packed with really informative stuff. This is an interview that can be read and re-read in several layers. In short her insight into the industry commands respect!
 
Keep up the good work.
 
Cassaon-casino

Before I sign up with an operator I normally do a quick due diligence on it to see if it's been blacklisted, quality of its promotional offers, software, amount of games and in which jurisdiction it's licensed. I consider the latter a very important metric.
 
In my opinion the following jurisdictions are reputable: Alderney, Gibraltar, Isle of Man and Malta. Obviously there are other jurisdictions that are also reputable but I consider these the industry yardstick. Why? The operators licensed here are held to the highest of standards. In other words they must offer responsible gambling policies, quality software providers, well-trained staff, offer a payment dispute resolution and so forth. However, the latter is often debatable since I've read about sites complaining about Malta's inability to successfully resolve player complaints.
 
Thanks.

Newbie on board.
 
Hi Guys,
 
First of all thank you for having me.
 
I've been in the online gambling industry for more than a decade now. I enjoy the vibrancy of the industry and made some fantastic friends over the years. I must admit that it can be a bit daunting at times with chequered individuals and unethical operators.
 
I have to commend AskGamblers with its one-of-a-kind complaint system and overal user experience-fantastic site!

I chose Net Entertainment Software for obvious reasons:
 
1. The company is listed on the Swedish stock exchange further enforcing its credibility.
2. Net Ent operators are well maintained and look very professional. In other words they don't have that ''thrown together look'' or look clunky.
3. The online casinos that use NetEnt software are normally financially sound further backed by knowledgable support staff.
4. Progressive wins are paid out in one lump sum. As a player who enjoys playing a progressive game now and again, it's good to know that if I hit the big one it won't take ages before I'm paid in full. One of the reasons why I'm not a fan of Playtech progressives any more is due to their progressive payment policy.
5. Great game graphics: Not only did NetEnt succeed in churning out games on a regular basis but their slots machines are laced with incredible bonus rounds, 3D animations that are vibrant and colourful further backed by pin-dropping audio.

I've never been a fan of the double up feature especially when playing online. I find that this feature favours the house too much. Instead of the proverbial 50/50 HE (House Edge) we're looking at 70/30 maybe more.
 
I have tried it in land-based casinos since I'm an avid video poker player. The odds are way better, 50/50.

Wow,thanks for sharing this with us,as I wasnt much interested in Double or Nothing feature I am not familiar with TCs, now after I heard this,I think I will never use it .

I've never been a fan of the double up feature especially when playing online. I find that this feature favours the house too much. Instead of the proverbial 50/50 HE (House Edge) we're looking at 70/30 maybe more.
 
I have tried it in land-based casinos since I'm an avid video poker player. The odds are way better, 50/50.

Valdes makes some very valid points.

The operator can't deny your request to close your account.
 
I removed the links since I'm not a registered member for 7 days yet.

LeoVegas is licensed by the Lotteries and Gaming Authority of Malta (LGA). Under the rules and regulations set forth by the MGA they must adhere to your request.

''Self-Barring: Means when a person asks for a ban or restriction on his own admission''

The same applies to 32Red. The company is licensed by the British Gambling Commission.

32Red is also licensed in Gibraltar. The jurisdictions policy states the following
Self-exclusion, gambling limits/losses

''Operators are required to have defined facilities that allow customers to manage their gambling by methods including self exclusion and setting spending, time or loss limits for agreed time periods. Any such arrangement has to be established in a way that is clear and unambiguous to both parties. This invariably means the creation of a written record of the agreement by the customer, following procedures set out in the terms and conditions or elsewhere on the operator's site. This should include a defined point in time (agreed by the operator) when the agreement comes in to effect, and the point in time and any notice period required to alter it. These arrangements vary from site to site and may be similar, but are not always the same. Customers who have imprecise or ambiguous conversations with customer service staff, or send emails to general mail boxes or help desks should not expect their request to be immediately, accurately or fully implemented. Customers should be clear in their communications with operators as to what they actually want and have agreed to, and should endeavour to understand and abide by that agreement.

Operators will always need some time to respond to a request. We expect them to respond reasonably quickly, but the speed of response will be influenced by the information they have been provided with, the method of communication used and any rules or requirements in respect of the agreement.

Where a customer deliberately circumvents previously agreed blocking or gambling limit/loss arrangements we will review how and why this has occurred. Where an operator is found to have been careless and not taken sufficient steps to control access or use we will consider what, if any, reimbursement should be made to the customer. Where, however, a customer has misunderstood or failed to follow the terms and conditions, or has circumvented an operator's controls by deceit or other means then we are unlikely to hold the operator responsible for any losses the customer makes.''

Hope this helps.    
 

Valdes makes some very valid points.

The operator can't deny your request to close your account.
 
I removed the links since I'm not a registered member for 7 days yet.

LeoVegas is licensed by the Lotteries and Gaming Authority of Malta (LGA). Under the rules and regulations set forth by the MGA they must adhere to your request.

''Self-Barring: Means when a person asks for a ban or restriction on his own admission''

The same applies to 32Red. The company is licensed by the British Gambling Commission.

32Red is also licensed in Gibraltar. The jurisdictions policy states the following
Self-exclusion, gambling limits/losses

''Operators are required to have defined facilities that allow customers to manage their gambling by methods including self exclusion and setting spending, time or loss limits for agreed time periods. Any such arrangement has to be established in a way that is clear and unambiguous to both parties. This invariably means the creation of a written record of the agreement by the customer, following procedures set out in the terms and conditions or elsewhere on the operator's site. This should include a defined point in time (agreed by the operator) when the agreement comes in to effect, and the point in time and any notice period required to alter it. These arrangements vary from site to site and may be similar, but are not always the same. Customers who have imprecise or ambiguous conversations with customer service staff, or send emails to general mail boxes or help desks should not expect their request to be immediately, accurately or fully implemented. Customers should be clear in their communications with operators as to what they actually want and have agreed to, and should endeavour to understand and abide by that agreement.

Operators will always need some time to respond to a request. We expect them to respond reasonably quickly, but the speed of response will be influenced by the information they have been provided with, the method of communication used and any rules or requirements in respect of the agreement.

Where a customer deliberately circumvents previously agreed blocking or gambling limit/loss arrangements we will review how and why this has occurred. Where an operator is found to have been careless and not taken sufficient steps to control access or use we will consider what, if any, reimbursement should be made to the customer. Where, however, a customer has misunderstood or failed to follow the terms and conditions, or has circumvented an operator's controls by deceit or other means then we are unlikely to hold the operator responsible for any losses the customer makes.''

Hope this helps.    
 

In your place I would never leave this just like that and will fight for my rights to the end. 
 
I doesn't matter if it concerns a reputable brand such as 32Red or not, what matters at the end of the day is whether each and every customer gets a fair deal and service. And if you requested a permanent account closure and agreed to follow their procedures /if any/ and they refused to do that, then you are free too fight for your rights, which were obviously infringed by the casino in this situation.

Well, welcome aboard then!
 
We are always happy to meet a new industry guy in here, so hope you gonna meet many new friends around.
 
Let me know if you need any assistance with the forum.  

Welcome to this friendly place Cassaon!
 

Newbie on board.
 
Hi Guys,
 
First of all thank you for having me.
 
I've been in the online gambling industry for more than a decade now. I enjoy the vibrancy of the industry and made some fantastic friends over the years. I must admit that it can be a bit daunting at times with chequered individuals and unethical operators.
 
I have to commend AskGamblers with its one-of-a-kind complaint system and overal user experience-fantastic site!

Newbie on board.
 
Hi Guys,
 
First of all thank you for having me.
 
I've been in the online gambling industry for more than a decade now. I enjoy the vibrancy of the industry and made some fantastic friends over the years. I must admit that it can be a bit daunting at times with chequered individuals and unethical operators.
 
I have to commend AskGamblers with its one-of-a-kind complaint system and overal user experience-fantastic site!

Hi All,
 
I must admit it's been an absolute pleasure to interview Jelena.
 
Not only is her interview a quick and easy read but it's jam-packed with really informative stuff. This is an interview that can be read and re-read in several layers. In short her insight into the industry commands respect!
 
Keep up the good work.
 
Cassaon-casino

Hi All,
 
I must admit it's been an absolute pleasure to interview Jelena.
 
Not only is her interview a quick and easy read but it's jam-packed with really informative stuff. This is an interview that can be read and re-read in several layers. In short her insight into the industry commands respect!
 
Keep up the good work.
 
Cassaon-casino

Hi All,
 
I must admit it's been an absolute pleasure to interview Jelena.
 
Not only is her interview a quick and easy read but it's jam-packed with really informative stuff. This is an interview that can be read and re-read in several layers. In short her insight into the industry commands respect!
 
Keep up the good work.
 
Cassaon-casino

Hi darlings
 
 
You all used to read interviews made by me, but this time there was somebody who interviewed me and asked 10 interesting questions, that I really enjoyed answering (although they were not so easy)
 
I am very proud of this interview and flattered at the same time! Hope you'll enjoy reading it and find some useful informations. And discover something nice about me, of course
 
Cassaon-Casino is very reputable portal, where you can read about games, casinos and bonuses and a lot other great interviews
It was created in that magical 2006th, same as AskGamblers. Two great and gambling experienced guys are standing behind the curtains of this site, who successfully keep up with great work through all these years
 
I'm so looking forward to read your comments and feedback for this special INTERVIEW (click, click)